Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 9,727 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate their site and simple checkout process.”

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Posted 4 years ago

“Very quick at answering inquiries, and gets the products shipped and delivered ASAP.”

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Posted 4 years ago

“Only reason it isn’t 5 stars is because they need more plus size inclusive support garments.”

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Posted 4 years ago

“Representative was not as knowledgable about compression garments as I would hoped, but was able to get me a free upgrade for my pump and it was shipped on the same day I ordered and arrived the next business day!”

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Posted 4 years ago

“Great customer service and easy to order”

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Posted 4 years ago

“Very fast to confirm prescription & delivery!”

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Posted 4 years ago

“Easy process to order with Tricare, just took a little longer than expected to get the pump delivered, but if you do it in advanced, no worries!”

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Posted 4 years ago

“Fast, easy sign up and fast shipping. But lack of milk storage bag options is disappointing. I got 90 Kiinde bags and a starter kit but I use a different kind because these are awful. So more choices would be nice.”

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Posted 4 years ago

“Baby pavilion has been great! The only reason I’m giving a 4 star is because they were really slow to send my last order. It took almost a month.”

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Posted 4 years ago

“Easy site to use”

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Posted 4 years ago

“Easy to work with, especially processing insurance prescriptions. I enjoy the follow up email to order more supplies-it is a nice reminder and I don’t have to filter through my email to find an old message from Baby Pavilion.”

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Posted 4 years ago

“I put a note with my order that I wasn't sure which storage bag to get (Kiinde vs Medela) hoping that I could get some feedback, but the order just arrived and I am now sort of stuck with the Kiinde bags. I didn't see an option otherwise but would have liked to understand the difference or pros/cons before the order.”

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Posted 4 years ago

“It took a while to receive my breast pump”

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Posted 4 years ago

“Quick delivery”

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Posted 4 years ago

“The communication was quick and delivery was quick. The original shipping address was wrong and the two ladies I spoke with were helpful. I still received in a timely manner.”

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Posted 4 years ago

“I have used a couple different supply companies for my breastfeeding supplies in the past and Baby Pavilion absolutely has had the best customer service! Such a sweet & helpful team behind the company that seem to genuinely care about their customers and the experience they have with their service. If I had to pick one thing they could improve on it would be that in order to get your monthly re-supply you have to complete the whole order form process online every time, I like that other companies I have used have just auto shipped without me having to get online and fill anything out, but it’s definitely not a deal breaker!”

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Posted 4 years ago

“Was quick and easy! Questions were answered and the pump I ordered literally got here in 3 days! I love the fact that they also carry the kiinde twisted breast milk storage bags!”

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Posted 4 years ago

“Ordering the pump was extremely easy and shipping was super fast. I did not like how you could not see the how much extra money the upgrades were while ordering a certain pump.”

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Posted 4 years ago

“Ordering was easy enough. Delivery took longer than expected though and my neighbor ordered hers after me but received it before I did. When I reached out to customer service, the response was that they weren’t in control of fedex and that it was on its way. I also received two requests for a review 45 minutes apart and before I even received my pump.”

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Posted 4 years ago

“Great service. Easy ordering and fast shipping!”

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Posted 4 years ago

Baby Pavilion is rated 4.9 based on 9,727 reviews