Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,804 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 19th August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff was very communicative and understanding when my insurance was on the fritz. I got my pump with no issues on their end and fast too! Havent used it yet but looking forward to trying out their product.”

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Posted 5 years ago

“Although the customer service is great and it is nice to not have to deal directly with Tricare, it takes way to long for the bags to get to my house after reordering them. I have often times had to order them from Amazon so I don't run out. I am surprised how long it takes to get the bags since the pump arrived to my house within 2 days.”

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Posted 5 years ago

“Good service, very quick getting my pump and milk bags. Very straightforward on the website. Would highly recommend anyone get their pump through Baby Pavillion.”

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Posted 5 years ago

“Great products and fast delivery. Would have given more stars but am still waiting to be given the chance to reorder supplies which is covered by my insurance.”

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Posted 5 years ago

“Gave it a 4 out of 5 because it came later than the date said it would be delivered. But the packaging was great and everything was there.”

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Posted 5 years ago

“Process was quick and easy”

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Posted 5 years ago

“All items arrived safe and new as ordered, though delayed due to overseas location.”

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Posted 5 years ago

“Response time is fast & if I had any questions they were able to answer. Only concern is that the delivery system is very slow”

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Posted 5 years ago

“I am having a baby boy. I wish baby pavilion could much it. They gave me pink feeding bottles for my baby. But overall service is good.”

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Posted 5 years ago

“Has been great the last 7 months. For some reason I only got 80 bags instead of my 90 that are prescribed this past month.”

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Posted 5 years ago

“It shipped very fast!”

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Posted 5 years ago

“Everything I ordered came. It was weird that my package went back and forth cities passing my city twice before being delivered, but otherwise extremely easy to reorder.”

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Posted 5 years ago

“Recommend 10/10”

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Posted 5 years ago

“very good and quick service!”

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Posted 5 years ago

“Pro: Timeliness in delivery Con: Promised 90 bags was only delivered 80 because of how they are packaged. No solution to receiving the extra bags”

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Posted 5 years ago

“Very easy and shipping was fast!”

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Posted 5 years ago

“I love the email reminders each month, quick processing and delivery. I do wish they would save my insurance info so I didn't have to enter that each and every time like other companies do.”

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Posted 5 years ago

“I love ordering from baby pavilion. Everything comes so quick. The only downside is that with supply shortages now we get less kiinde bags. I'm pretty sure this is outside of their control.”

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Posted 5 years ago

“Everything is super easy. I was able to order and have everything shipped in no time.”

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Posted 5 years ago

“Overall a good experience between two babies with ordering accessories and a pump through Baby Pavillion. They even occasionally send me a reminder to order if I am still lactating. The customer service is responsive. However, they often send me multiple emails to review them every month. I already gave them a good review. Also, my insurance covers 90 Kiinde bags a month, but they usually send just 80. Recently they claimed it was due to supply chain problems, but most of my deliveries have been multiples of 20 to total 80.”

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Posted 5 years ago

Baby Pavilion is rated 4.9 based on 10,804 reviews