Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 9,306 Reviews

98 %

of reviewers recommend Baby Pavilion

4.9

Based on 9,306 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 7th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order came so quick and everything was great. Can’t wait to use the pump.”

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Posted 3 years ago

“Excellent customer service. Wish shipping were quicker tho. I ordered my replacement bags when I still had 80 bags as a buffer and im still waiting on my bags over a week later. But overall baby pavilion has been great !”

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Posted 3 years ago

“Great service and fast shipping. I am very happy with my breast pump.”

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Posted 3 years ago

“It seemed a little sketchy at first but I was pleasantly surprised. Everything I needed came in the box in a decent timeframe.”

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Posted 3 years ago

“Ordering online is quick and easy! I get reminders that it is time to order and always get confirmation of my order. They Also send out a message when the order is on the way and the day it should be here. Then again when it has been delivered. This is so convenient because I don’t have to call in.”

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Posted 3 years ago

“Baby pavilion is great. They process and ship orders quickly and easily. I love the reminders to order each month. The only thing I wish they would do is create a log in and save our information So that we don’t have to re-enter it each month.”

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Posted 3 years ago

“I've had a pretty good overall experience with Baby Pavillion. My onlybreasonnfor not giving 5 stars is that I had some difficulties printing out the prescription order form to give to my OB initially. But since then, things have been really smooth sailing. I like that they give reminders for reordering milk bags so that I dont run out. And they have a large variety of products available, which is especially nice. And I'm glad that they work so well with tricare insurance! Overall I would definitely recommend”

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Posted 3 years ago

“Great customer service! Reordering is a little annoying having to re-enter all your info. It would Also be nice to have bags automatically sent. But I do love baby pavilion.”

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Posted 3 years ago

“Got my pump and accessories faster than I thought! Also I paid $35 for the cooler and bag, which on other sites was $90+ so that was definitely a huge plus! I just wish they would set it up so people can have accounts to make finding/ re ordering things easier..”

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Posted 3 years ago

“Very quick process and quick delivery”

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Posted 3 years ago

“Got my supplies to me very quickly. Just what I ordered”

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Posted 3 years ago

“Highly recommend, although I got the wrong order it did come in a timely matter. I was missing my ice pack in my cooler and I got the wrong storage bag.”

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Posted 3 years ago

“Fast and easy delivery”

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Posted 3 years ago

“Great service. I have only had one shipment that never arrived. Even through the pandemic they are great.”

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Posted 3 years ago

“Love the refill services. Didn’t get my reminder email this month like I usually do.”

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Posted 3 years ago

“I had disliked my experience until the distributer changed. I love the ease of ordering and delivery. It’s the best”

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Posted 3 years ago

“They have been great to work with. My Dr didn’t have a prescription pad to send in and they were quick to fax them one. I got constant updates throughout the whole process. Highly recommend them”

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Posted 3 years ago

“I use baby pavilion to order my kiinde bags and it’s easy and convenient. I spoke with a rep to get things started and she was very friendly and helpful! I highly recommend ordering supplies through baby pavilion!”

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Posted 3 years ago

“This company has been great so far! Though their shipments take a long time to get here (living at a FPO address), their product is always great and never missing anything. The reminders for replacement parts are also super helpful since I’m now a extremely forgetful new mom.”

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Posted 3 years ago

“Always good service when I call. I would recommend them to a friend.”

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Posted 3 years ago

Baby Pavilion is rated 4.9 based on 9,306 reviews