Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,804 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 19th August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Getting breastfeeding supplies from baby pavilion was smooth and easy. Customer service rep I spoke with was nice and professional. My only qualm is your emails always address me as “mama”. I know it’s common, but it rubs me the wrong way as this language is not inclusive of all people who breast/chest feed. I’m not just a “mama”, and only my child should be calling me that anyway.”

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Posted 6 years ago

“It came really fast. Almost overnight but I was missing one piece so I have to purchase it before baby cones”

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Posted 6 years ago

“My bags come in a timely manner each month. I truly appreciate that!”

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Posted 6 years ago

“Makes getting all the supplies I need East and convenient.”

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Posted 6 years ago

“The website was very easy and quick to use. When there was an issue with my address the help line was very nice and helpful, they picked up right away and did what they could do to get my address changed before my packaged shipped. When my packaged shipped with the wrong address someone contacted me via email and stayed in contact until my package arrived doing every thing they could to make sure it was delivered to the correct address. Very Very pleased. and boxed was delivered within less than a week of ordering.”

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Posted 6 years ago

“I ordered my pump from them before, I also just recently ordered smaller flanges from them. So glad they had everything I was looking for. The only thing is the shipping. It takes a little longer then I would have liked but I still got my stuff!!”

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Posted 6 years ago

“Great but have wrong information regarding adapters”

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Posted 6 years ago

“So quick and reaposive! They’ve been amazing since day 1”

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Posted 6 years ago

“Really easy to work with. However, shipping takes forever.”

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Posted 6 years ago

“Very easy and simple to use especially with help from your doctor or lactation consultant. Only thing is it took a long time to get information after my doctor put in the order”

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Posted 6 years ago

“The process was so easy and fast.”

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Posted 6 years ago

“Made the process hassle free! Just upload prescription, pick your pump and items come very quickly!”

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Posted 6 years ago

“I am very pleased with my order of the Spectra s1 pump. Baby Pavilion made submitting the prescription through Tricare extremely simple and easy to understand. The only thing is I wish the shipping through Fedex was a little faster since I ordered the pump on 9/4 but didn't receive until 9/14. But other than that I am very happy with Baby Pavilion.”

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Posted 6 years ago

“They were quick, easy and simple!”

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Posted 6 years ago

“My order came so quick and everything was great. Can’t wait to use the pump.”

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Posted 6 years ago

“Excellent customer service. Wish shipping were quicker tho. I ordered my replacement bags when I still had 80 bags as a buffer and im still waiting on my bags over a week later. But overall baby pavilion has been great !”

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Posted 6 years ago

“Great service and fast shipping. I am very happy with my breast pump.”

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Posted 6 years ago

“It seemed a little sketchy at first but I was pleasantly surprised. Everything I needed came in the box in a decent timeframe.”

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Posted 6 years ago

“Ordering online is quick and easy! I get reminders that it is time to order and always get confirmation of my order. They Also send out a message when the order is on the way and the day it should be here. Then again when it has been delivered. This is so convenient because I don’t have to call in.”

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Posted 6 years ago

“Baby pavilion is great. They process and ship orders quickly and easily. I love the reminders to order each month. The only thing I wish they would do is create a log in and save our information So that we don’t have to re-enter it each month.”

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Posted 6 years ago

Baby Pavilion is rated 4.9 based on 10,804 reviews