Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 9,870 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

Write Your review

Tell us how Baby Pavilion made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Baby Pavilion 5 star review on 25th November 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy with how fast i received my pump. however I selected to get the kiinde breastmilk storage bags, there was an offer for 50% off more bags with kiinde. the coupon in there was expired because it was from LAST year. Please fix that when you send out more of those so nobody else has an expired coupon and need more”

Helpful Report

Posted 5 years ago

“Had a great experience with receiving my pump and kiinde bags. However, I have no received a response in regards towards getting a back support item approved.”

Helpful Report

Posted 5 years ago

“Simple ordering process. Shipping is very fast.”

Helpful Report

Posted 5 years ago

“Shipping is incredibly fast! Great products and I love the monthly refill of bags being sent!”

Helpful Report

Posted 5 years ago

“Loved how easy it was to order my pump through baby pavilion! I sent in my prescription and got my pump within a week! Definitely would recommend. I love how convenient it was to be able to order the kiinde twist pouches as well! Super easy and efficient.”

Helpful Report

Posted 5 years ago

“I always get my bags on time and have been very pleased.”

Helpful Report

Posted 5 years ago

“Bags arrived promptly. Shipping company left them on the porch in the rain so outside box was damage but luckily it was only bags so no damage to actual product”

Helpful Report

Posted 5 years ago

“👍good service and came with in a week”

Helpful Report

Posted 5 years ago

“I just received my breast pump the only downside to my review is I put in my new address but they sent my order to my old house so I had to drive far to go pick it up. On the other hand the process was very easy I just sent a picture of my prescription via text message and within minutes the company did a follow up by emailing me and calling me. Everything came packaged nice and tight brand new can’t wait to use it ☺️”

Helpful Report

Posted 5 years ago

“The website is not as easily navigable as others like Aeroflow, but the other perks of having access to so many resources is the reason why I chose to get my pump through Baby Pavillion as opposed to other providers.”

Helpful Report

Posted 5 years ago

“I received my breast pump very quickly and it's a fantastic pump! Very happy!”

Helpful Report

Posted 5 years ago

“Got it the next day.!”

Helpful Report

Posted 5 years ago

“Baby Pavilion is a friendly and very easy to use site. I mainly chose Baby Pavilion because they offered the Kiinde Twist, something most other companies didn't offer.”

Helpful Report

Posted 5 years ago

“I only did a 4 star because one of the representatives misinformed me on the kind of bags I would be receiving....she said the Mother K bags hook to the pump and they did not. Otherwise I absolutely love baby pavilion! They are quick to answer and shipping is fast as ever! Really wanted to give then 5 stars!”

Helpful Report

Posted 5 years ago

“A part of my order was BO and they contacted me the very next day to make arrangements. Got my order very quickly. It is sad that they don't offer the freemie cups though.”

Helpful Report

Posted 5 years ago

“Love the products! Long lasting with no issues. I would have given this review 5 stars but the costumer service when calling could be better! I had to call and was treated like it was an inconvenience for them to take a very simple phone call”

Helpful Report

Posted 5 years ago

“I’ve had a great experience so far. They promptly respond to orders and stock exactly what I need. The only problem I have is the shipping timeline to FPO AP is over a month and it’s making my life a little difficult.”

Helpful Report

Posted 5 years ago

“It’s wonderful that you provide the bags to military families for free. I will say I ran out of bags waiting for my order to come. It took 3 weeks to get my Kiindie bags.”

Helpful Report

Posted 5 years ago

“Easy, fast and problem free. Received my supplies in less than a week with no issues.”

Helpful Report

Posted 5 years ago

“Quick processing and shipping times! However, it’d be nice if things could be auto-renewed rather than going in every month and reordering supplies. Also, I wish the company would contact you when there’s an insurance issue. Twice now I’ve been left wondering why I haven’t received something and had to contact them about it.”

Helpful Report

Posted 5 years ago

Baby Pavilion is rated 4.9 based on 9,870 reviews