Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 9,666 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is not as easily navigable as others like Aeroflow, but the other perks of having access to so many resources is the reason why I chose to get my pump through Baby Pavillion as opposed to other providers.”

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Posted 5 years ago

“I received my breast pump very quickly and it's a fantastic pump! Very happy!”

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Posted 5 years ago

“Got it the next day.!”

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Posted 5 years ago

“Baby Pavilion is a friendly and very easy to use site. I mainly chose Baby Pavilion because they offered the Kiinde Twist, something most other companies didn't offer.”

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Posted 5 years ago

“I only did a 4 star because one of the representatives misinformed me on the kind of bags I would be receiving....she said the Mother K bags hook to the pump and they did not. Otherwise I absolutely love baby pavilion! They are quick to answer and shipping is fast as ever! Really wanted to give then 5 stars!”

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Posted 5 years ago

“A part of my order was BO and they contacted me the very next day to make arrangements. Got my order very quickly. It is sad that they don't offer the freemie cups though.”

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Posted 5 years ago

“Love the products! Long lasting with no issues. I would have given this review 5 stars but the costumer service when calling could be better! I had to call and was treated like it was an inconvenience for them to take a very simple phone call”

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Posted 5 years ago

“I’ve had a great experience so far. They promptly respond to orders and stock exactly what I need. The only problem I have is the shipping timeline to FPO AP is over a month and it’s making my life a little difficult.”

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Posted 5 years ago

“It’s wonderful that you provide the bags to military families for free. I will say I ran out of bags waiting for my order to come. It took 3 weeks to get my Kiindie bags.”

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Posted 5 years ago

“Easy, fast and problem free. Received my supplies in less than a week with no issues.”

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Posted 5 years ago

“Quick processing and shipping times! However, it’d be nice if things could be auto-renewed rather than going in every month and reordering supplies. Also, I wish the company would contact you when there’s an insurance issue. Twice now I’ve been left wondering why I haven’t received something and had to contact them about it.”

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Posted 5 years ago

“I am a Tricare mom and they helped me figure out getting the pump through their sister company Mommyexpress who I had contacted first and then made a smooth transition to taking over my continued care. And the breast pump got here within a week!”

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Posted 5 years ago

“Customer service representative was very helpful, the only disappointment is my bottles are pink and I'm having a boy baby.”

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Posted 5 years ago

“Was shipped a new but damaged product. Baby Pavilion could not assist with a replacement but directed me how to follow-up with the manufacturer for a replacement.”

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Posted 5 years ago

“Waiting for a delivery after it’s been shipped is a tad long but everything else is very good”

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Posted 5 years ago

“The staff is great!”

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Posted 5 years ago

“I’m not sure if this is a Tricare or BP issue. It used to be seamless to order bags but now that my child is over 12 months old, I keep getting asked to provide another script each time I order when the new script I provided after he turned one should suffice for 12 months. Also, Stacy S. was a bit snarky in her emails to me. I may try another service next time around.”

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Posted 5 years ago

“Easy ordering; fast delivery. However, I wish that supplies were automatically shipped each month instead of me having to place a monthly order.”

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Posted 5 years ago

“I appreciate that the website keeps your previous order info and clarifies which items are Tricare authorized and how often.”

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Posted 5 years ago

“Took a bit to get my bags shipped, but I got them luckily just before I HAD to have more.”

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Posted 5 years ago

Baby Pavilion is rated 4.9 based on 9,666 reviews