Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,804 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 19th August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always get my bags on time and have been very pleased.”

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Posted 6 years ago

“Bags arrived promptly. Shipping company left them on the porch in the rain so outside box was damage but luckily it was only bags so no damage to actual product”

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Posted 6 years ago

“👍good service and came with in a week”

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Posted 6 years ago

“I just received my breast pump the only downside to my review is I put in my new address but they sent my order to my old house so I had to drive far to go pick it up. On the other hand the process was very easy I just sent a picture of my prescription via text message and within minutes the company did a follow up by emailing me and calling me. Everything came packaged nice and tight brand new can’t wait to use it ☺️”

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Posted 6 years ago

“The website is not as easily navigable as others like Aeroflow, but the other perks of having access to so many resources is the reason why I chose to get my pump through Baby Pavillion as opposed to other providers.”

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Posted 6 years ago

“I received my breast pump very quickly and it's a fantastic pump! Very happy!”

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Posted 6 years ago

“Got it the next day.!”

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Posted 6 years ago

“Baby Pavilion is a friendly and very easy to use site. I mainly chose Baby Pavilion because they offered the Kiinde Twist, something most other companies didn't offer.”

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Posted 6 years ago

“I only did a 4 star because one of the representatives misinformed me on the kind of bags I would be receiving....she said the Mother K bags hook to the pump and they did not. Otherwise I absolutely love baby pavilion! They are quick to answer and shipping is fast as ever! Really wanted to give then 5 stars!”

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Posted 6 years ago

“A part of my order was BO and they contacted me the very next day to make arrangements. Got my order very quickly. It is sad that they don't offer the freemie cups though.”

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Posted 6 years ago

“Love the products! Long lasting with no issues. I would have given this review 5 stars but the costumer service when calling could be better! I had to call and was treated like it was an inconvenience for them to take a very simple phone call”

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Posted 6 years ago

“I’ve had a great experience so far. They promptly respond to orders and stock exactly what I need. The only problem I have is the shipping timeline to FPO AP is over a month and it’s making my life a little difficult.”

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Posted 6 years ago

“It’s wonderful that you provide the bags to military families for free. I will say I ran out of bags waiting for my order to come. It took 3 weeks to get my Kiindie bags.”

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Posted 6 years ago

“Easy, fast and problem free. Received my supplies in less than a week with no issues.”

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Posted 6 years ago

“Quick processing and shipping times! However, it’d be nice if things could be auto-renewed rather than going in every month and reordering supplies. Also, I wish the company would contact you when there’s an insurance issue. Twice now I’ve been left wondering why I haven’t received something and had to contact them about it.”

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Posted 6 years ago

“I am a Tricare mom and they helped me figure out getting the pump through their sister company Mommyexpress who I had contacted first and then made a smooth transition to taking over my continued care. And the breast pump got here within a week!”

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Posted 6 years ago

“Customer service representative was very helpful, the only disappointment is my bottles are pink and I'm having a boy baby.”

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Posted 6 years ago

“Was shipped a new but damaged product. Baby Pavilion could not assist with a replacement but directed me how to follow-up with the manufacturer for a replacement.”

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Posted 6 years ago

“Waiting for a delivery after it’s been shipped is a tad long but everything else is very good”

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Posted 6 years ago

“The staff is great!”

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Posted 6 years ago

Baby Pavilion is rated 4.9 based on 10,804 reviews