Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 9,664 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and communication! Shipping is always super fast!”

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Posted 4 years ago

“Excellent customer service. Great to work with!”

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Posted 4 years ago

“Delivery was fast and on time got updates on everything love the packaging and product Itself”

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Posted 4 years ago

“My order got cancelled for some reason BUT as soon as I reached out Baby Pavilion acknowledged the issue and sent my pump to me super fast. I really appreciated that! My pump works great and I would recommend Baby Pavilion to any new Tricare Mom.”

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Posted 4 years ago

“Quick & convenient ordering products. I haven’t tried out the actual product yet so I can’t give the review 5 stars, but I am impressed with the turnaround time to receive my order.”

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Posted 4 years ago

“Baby Pavilion was really easy to reorder supplies from and shipped them quickly. My only problem was that my pump was not listed and there was no option for not listed. It caused a little confusion but I was able to write in more details.”

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Posted 4 years ago

“Super helpful customer service who answered all questions and assured any concerns.”

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Posted 4 years ago

“Always so efficient at ordering more supplies for breastfeeding my little! My only complaint (and it's likely Tricare policy) is that I can't order more bags within 30 days of the last delivery date, although it takes 4-5 days for the processing and delivery of my previous order. (i.e. order on the 4th, delivers on the 8th, the next month I can't order again until the 8th, which means my order doesn't deliver until the 12th)”

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Posted 4 years ago

“Baby Pavilion has been so amazing!! Their service has been soo great!! Products are great as well!!”

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Posted 4 years ago

“Easy to work with to get supplies and insurance approval. Very smooth process. I just wish there were more brands to choose from for storage bags.”

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Posted 4 years ago

“I had some issues when I first summited my order and for some reason it didn’t go through. Customer service was not the best at helping me figure out why, they claimed it was my insurance. So I re-summited my order a second time and everything was fine. So I am not sure what happened! Then I had to reach back out to customer service a second time due to my order not showing up, the woman who I spoke to then was great! I received my order today and I got a bunch of extra goodies that I didn’t even know I was receiving. Other than the mix up in the beginning, I would highly recommend Baby Pavilion!”

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Posted 4 years ago

“So impressed with the turn around and awesome customer service... ot was so easy ordering my pump with my tricare prescription. My ONLY concern is the bag that came with my spectra s1 pump is more narrow than the pump and its cooler bag.”

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Posted 4 years ago

“I personally love ordering from them. Very fast on getting stuff. Thr only thing I wish is that they would send breast milk bags sooner than the day your child was born. Other than that, I have no problem with them!”

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Posted 4 years ago

“Great service. The lady that told me I needed to order refills online didn’t have all too great of customer service. But the website was super easy and I received my product fast. Also my birthdate was included in the confirmation email which is a bit concerning. It shouldn’t be in there.”

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Posted 4 years ago

“Love all the products and they get shipped in a timely manner.”

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Posted 4 years ago

“I will note that I have not yet used the product, but am very pleased w h how user friendly the prescription and ordering processing was and the responsiveness via the phone. No phone tree, just direct to a person is a real treat.”

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Posted 4 years ago

“Getting breastfeeding supplies from baby pavilion was smooth and easy. Customer service rep I spoke with was nice and professional. My only qualm is your emails always address me as “mama”. I know it’s common, but it rubs me the wrong way as this language is not inclusive of all people who breast/chest feed. I’m not just a “mama”, and only my child should be calling me that anyway.”

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Posted 4 years ago

“It came really fast. Almost overnight but I was missing one piece so I have to purchase it before baby cones”

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Posted 4 years ago

“My bags come in a timely manner each month. I truly appreciate that!”

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Posted 4 years ago

“Makes getting all the supplies I need East and convenient.”

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Posted 4 years ago

Baby Pavilion is rated 4.9 based on 9,664 reviews