Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 9,663 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order came in quickly with almost everything in it. I was supposed to get 90 kiinde bags but only received 80. I was so supposed to get 5 packs of duck valves but only got 5… other than that everything else was there and came at a reasonable time.”

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Posted 2 years ago

“Ordering from Baby Pavilion was such a great experience. The entire process was smooth and was delivered in a time manner. Excited to use my breast pump!”

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Posted 2 years ago

“10/5 stars for initial ordering of the pump and other needs, I've already recommended to several service members and will continue to do so....that said... 2.5/5 on the follow-up of storage bags every 30 days. I understand we have to put in a new order ourselves every 30 days and it's not automatic...lame...but I get it because its not Baby Pavillion's fault (pretty sure). HOWEVER, I put in my order on day 30, it took 7 days to process, and now its been over a week from then (2 weeks from 30 days) and they still haven't arrived. I ran out of bags 9 days ago now and had to buy some on Amazon. If ordering before day 30 isn't possible, investing in quick turnarounds for (processing and shipping) is necessary. Especially for those using the Kiinde system.”

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Posted 2 years ago

“I love to have the supplies shipped to the house. This most recent time, my order arrived on the date it is supposed to. Sometimes shipping is a hit or a miss. Plan 10-12 full days to receive your supplies. Otherwise, convenient!”

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Posted 2 years ago

“Speedy response from Debbie Thanks for getting my orders out so quickly.”

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Posted 2 years ago

“Baby pavilion always sends out their orders ASAP. I appreciate that, I was a little confused because I thought I was going to revive pump accessories as well but there wasn’t an option to select them. Other than that the customer service is amazing.”

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Posted 2 years ago

“Very good customer service experience”

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Posted 2 years ago

“My pump came in and im excited to use for baby. I was sent the wrong bags though.”

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Posted 2 years ago

“Was recommended baby pavilion by my OB for my breast pump covered by insurance. I loved the ease of getting it ordered and the texting communication makes it much easier since I forget to check my email often. 4 stars because I ordered my full kit with replacement parts after giving birth over a week ago and haven’t received any updates about it.”

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Posted 2 years ago

“Best site for nursing and pumping mums. I recommend.”

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Posted 2 years ago

“Fast and responsive. Unfortunately, it was sent to wrong address but FedEx forwarded. Can you please update my address? 1805 Crystal Dr 1006 Arlington, VA 22202. Thank you.”

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Posted 2 years ago

“I wish there was a better way to order breastmilk bags since I don't always get a reminder that caused me to miss one months worth of bags.”

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Posted 3 years ago

“Baby pavilion was very fast and took care of everything! I just had to give them my information, and they took care of the rest!”

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Posted 3 years ago

“Easy application and fast shipping”

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Posted 3 years ago

“They really help alot in motherhood journey and we appreciate baby pavilion”

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Posted 3 years ago

“Ordered my breastpump, got emails shortly after. The shipping didn't take too long but the tracking was off. Note to future self have the breast pump prescription with you when you order, the office will add two week wait time otherwise.”

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Posted 3 years ago

“They are looking good. I guess it will be better to rate you when we start using the pump”

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Posted 3 years ago

“Ordered my last two pumps through you guys and got my bags monthly with my last baby. My only complain is this pump took two weeks to get to me which was really odd.”

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Posted 3 years ago

“Great options and great on reminder emails to restock on storage bags or pump accessories. Only negative, I wish there was a disclaimer that the elvie hands free pump they have as an option, did not have replacement parts available. So you have to find and buy your own replacements”

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Posted 3 years ago

“Easy ordering. Shipping could be better. It took weeks for the majority of my orders to arrive.”

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Posted 3 years ago

Baby Pavilion is rated 4.9 based on 9,663 reviews