Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,499 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

Write Your review

Tell us how Baby Pavilion made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Baby Pavilion 5 star review on 19th May 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never get my shipments at the same time each month.”

Helpful Report

Posted 5 years ago

“They are so good with getting the supplies and pump to you quick i love baby pavilion”

Helpful Report

Posted 5 years ago

“Great customer service. Order was really easy to place, recieved in a timely manner, everything packaged properly so as not to cause damage. Organization is highly recommended”

Helpful Report

Posted 5 years ago

“Very happy with the product even though my pump got lost in the mail for a couple days. Cant wait to try out my pumps when my little girl gets here”

Baby Pavilion 5 star review on 13th January 2021

Helpful Report

Posted 5 years ago

“The application was very easy to fill out. They contacted my doctor and got my prescription. Shipping is as fast my pump was here in about 2 weeks.”

Helpful Report

Posted 5 years ago

“This site is so simple and very easy to use. I understood everything very easily and filled out my information and my pump was shipped to me within 2days. Very quickly and I loveeee it! I will highly recommend!”

Helpful Report

Posted 5 years ago

“Easy and seamless ordering. Great company!”

Helpful Report

Posted 5 years ago

“Super easy and fast. I put in an order for my free breast pump and it was at my house in less than a week! I am SO thankful to have been able to get all these items 100% free!!”

Helpful Report

Posted 5 years ago

“Baby Pavilion has taken all the work out of being a mom for me! From the moment I applied for a breast pump, they took it from there and contacted my insurance for me, then reached out to me to let me know I had been approved and when they would be sending me a pump! Then to top it off, every month after delivery, they reach out to me to see what supplies I need more of so I can continue breastfeeding and pumping for our little addition! We have been so blessed by this company and the way they work to help new moms, so we don't have to when our arms are full! ;). Thank you Baby Pavilion! Thank you!”

Helpful Report

Posted 5 years ago

“I love the customer service. I've never had to contact customer service, but they contact me once a month to remind me to order my extra supplies that I am entitled to through my insurance company's policy on pump coverage. I appreciate that they remind me to order the extras. I also appreciate how quickly supplies ship and arrive once ordered. Thank you for helping make my nursing journey as stress free as possible on one end the process.”

Helpful Report

Posted 5 years ago

“I ordered my breast pump and not even a week later I received it on my door step! Delivery was so quick! On top of that, they sent me free supplies and milk bags too!”

Baby Pavilion 5 star review on 12th January 2021

Helpful Report

Posted 5 years ago

“Very easy to use!”

Helpful Report

Posted 5 years ago

“Love the reminders every month! Fast shipping! Thank you for easy reorders on my pumping journey!”

Helpful Report

Posted 5 years ago

“LOVE THEM! My pump came super quick and they’re always so nice to me. I’ve asked a lot of questions before, & they’re definitely patient! 10/10 recommend 🥰 I’ve ordered a pump from a different place my first pregnancy and the customer service was nowhere near the same.”

Helpful Report

Posted 5 years ago

“Reordering was so easy and they always remind me when its time to reorder. I've never ran out of supplies thanks to Baby Pavilion. Such great service!”

Helpful Report

Posted 5 years ago

“So thankful for the monthly reminders to order more supplies! When my mind is 100 million directions Baby Pavillion is always there to save the day! I also appreciate how quickly they get to my home!”

Helpful Report

Posted 5 years ago

“As a new mom, replacing pump parts was not something I remembered to do. I am so thankful that Baby Pavilion sent me an email reminding me. They had all my information saved and re-ordering took 2 minutes! The parts also arrived in only a couple of days!”

Helpful Report

Posted 5 years ago

“Love baby pavilion!”

Helpful Report

Posted 5 years ago

“Convenient way to order storage bag refills. They send a reminder email, take care of insurance, and it is shipped very quickly.”

Helpful Report

Posted 5 years ago

“Baby pavilion is a MUST for tricare mamas! They are so quick to get orders out and make sure everything is billed correctly so we don’t have to fight with the insurance company. They are so nice when making phone calls and if they have questions instead of delaying your order they call you right up! With Medical supplies (breast pump, and bags) it’s great to know there are companies out there that care like baby pavilion! I will recommend every mama to them! Even when other deliveries are delayed I ALWAYS get my baby pavilion order on time or earlier!”

Helpful Report

Posted 5 years ago

Baby Pavilion is rated 4.9 based on 10,499 reviews