Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 9,737 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kelly was phenomenal!!! Went above and beyond for me, as far as trying out a pump for me before i ordered! The customer service is out of this world.”

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Posted 2 years ago

“If you have Tricare this is a must use company. You get everything in one and reorder supplies which most companies do not tell you, you get!”

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Posted 2 years ago

“Amazing customer service! Always a pleasure”

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Posted 2 years ago

“Great service.”

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Posted 2 years ago

“Quick shipment. Reminders for orders. Easy insurance verification.”

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Posted 2 years ago

“I am so happy I chose Baby Pavilion again. They have the absolute best customer service and they truly care about their customers. I couldn’t be happier! I ordered an Elvie pump and it was delivered the very next day!”

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Posted 2 years ago

“Baby Pavilion was incredibly easy to use. It was easy to upload my prescription information and receive my insurance covered pump. I also like the layout of their website for replacement parts and storage bags. I can order just what I need and it’s easy to know what’s covered. I love how they cover the kiinde bags, but I wish they would use the Linsolah bags instead of the medela, as I like them much better and they are the bags recommended by milk stork to ship and transport breastmilk.”

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Posted 2 years ago

“Baby Pavilion is fantastic! Not only do they take Tricare, but the entire ordering process is super easy - you just enter in all your info, including your benefits ID and they do the rest! Shipping is also quick, I had my supplies within a few days!”

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Posted 2 years ago

“Excellent customer service! Talking with Katie was so helpful and she got me the pump I wanted so quickly. Highly recommend!”

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Posted 2 years ago

“I will continue to use Baby Pavilion to order my supplies. Customer service is outstanding and always has quick responses. They even reached out to me when I tried to order a breast pump that was not fully covered under my insurance to make sure that was the selection I wanted to make. I love how they email me to remind me to order my supplies every 90 days. One less thing I have to remember as a new mom! Highly recommend this company!”

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Posted 2 years ago

“I used Baby Pavilion for my first baby and it was so easy to order products and they always sent the milk storage bags on time. I pumped at work until my first was 1, and this company definitely helped with that. I’m pregnant with my second now, and so of course I came back to the company. I’m in my third trimester and just got my pump! I wanted one with an upgrade and it was easy to pay the difference.”

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Posted 2 years ago

“Very quick and easy.”

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Posted 2 years ago

“BabyPavilion was recommended to me by another TriCare Mama and I'm glad she did! The process of ordering the pump was very easy and it was delivered within one week. I am excited to take advantage of the other benefits of BabyPavilion including the lactation support.”

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Posted 2 years ago

“I would recommend using Baby Pavilion! It was easy to order and my pump came on time and in great condition!”

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Posted 2 years ago

“Baby Pavilion has made it extremely easy not only to get my breast pump through insurance but also the properly fitted flanges instead of the “standard” size! They send me a reminder every month to check and see if I need to submit for more milk storage bags and it has been a great experience overall!”

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Posted 2 years ago

“Was referred by a friend and couldn't be happier with how simple and straight forward the process of ordering my pump and supplies through Baby Pavilion. Thanks for taking the stress out of this part of having a baby. Would order again and definitely recommend.”

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Posted 2 years ago

“This is a great service. I was getting the DD form ready to submit to Tricare with my prescription from MD when I heard about this website! Filled their short form out and within 2 weeks I had a pump of my choice and storage bags at my house for free! So much easier than being reimbursed by tricare.”

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Posted 2 years ago

“Very easy process to get pump and monthly supplies.”

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Posted 2 years ago

“Super fast shipping. I have had no issues with baby pavilion”

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Posted 2 years ago

“They were helpful, quick and efficient!”

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Posted 2 years ago

Baby Pavilion is rated 4.9 based on 9,737 reviews