Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,454 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 20th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service, great product. Easy process.”

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Posted 4 years ago

“Highly recommend. Love the reminders and quick shipping!”

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Posted 4 years ago

“The website is easy to use and I always get my storage bags so fast.”

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Posted 4 years ago

“Best service ever!! I’m so glad I got to get my pump through baby pavilion!!”

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Posted 4 years ago

“Easy and efficient way to order pump. Made it way easier when I had options on how to submit prescription. Customer service was very nice and helpful. Responded to email quickly. Best part was receiving my pump so soon.”

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Posted 4 years ago

“Customer service is always polite and professional. They know all the tricare rules and get me everything my insurance covers that I need. Customer service is quick and reliable with communication. Kudos to you, Baby Pavillion.”

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Posted 4 years ago

“Would highly recommend baby pavilion for all of your breast pumping needs! I ordered my pump in the morning and it was shipped by lunch time and two days later it was at my front door!”

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Posted 4 years ago

“Very fast response and shipping!”

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Posted 4 years ago

“Loved how quick they are and that they contact Tricare for you.”

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Posted 4 years ago

“Easy to upload prescription and pick breast pump. Shipping and delivery was extremely fast. Very happy.”

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Posted 4 years ago

“Ordering with Baby Pavilion us a breeze and they work with my insurance so everything runs smoothly! They even took extra time to answer all my questions.”

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Posted 4 years ago

“Awesome customer service. It took no time to receive my pump. Very happy with their options.”

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Posted 4 years ago

“Customer service was quick and easy. I had a few questions about my pump parts and I got a response within a day! I also got my monthly prescription of milk storage bags and like usual it was a simple and easy process… I filled out my form and my bags were here within a week.”

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Posted 4 years ago

“Very easy company to order from! Excellent customer service!”

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Posted 4 years ago

“I have never felt more helped! Amazing service.”

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Posted 4 years ago

“Excellent customer service! Despite the backorder on my desired pump, the shipping ended up going through quicker than expected with great, prompt communication throughout the process. Would highly recommend this company!”

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Posted 4 years ago

“It was super easy to order my breast pump! I just had my first baby and this made my experience so great!”

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Posted 4 years ago

“Very helpful and quick to respond.”

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Posted 4 years ago

“I had such a bad experience with Baby Pavilion. I was hooked on going with you guys to get my pump because you offer the elvie. When I placed my order and made the payment I was told that I would receive my pump at the beginning of June. I placed my order mid-May. The person I've been in contact (through email) Stacy, was very nice till I made the payment after that every time I asked for un update on my order she will ignore me or sent me a yes/no answer to the emails I sent. I gave birth June 19th and still did not have my pump. I emailed her telling her I wanted to order the pump through a different provider because I needed to start pumping and wanted to cancel my order and a refund that's when finally she was able to confirm my pump was gonna ship. I got my pump July 3rd. I understand maybe it was out of her hands but there was no empathy, no apology, no acknowledgement of how this was affecting me and my baby. The only thing she care about was the sale. I even asked about the kiinde pack because I wanted to hand express and freeze it but she said that everything had to be shipped at the same time The amount of colostrum I had to hand express and dump is ridiculous and not worth waiting for this company to get me the luxury pump, I wished I would have gone with a regular pump just so that I could have that colostrum to give my baby.”

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Posted 4 years ago

“The ordering process was easy and fast.”

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Posted 4 years ago

Baby Pavilion is rated 4.9 based on 10,454 reviews