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Baby Pavilion Reviews

4.9 Rating 10,450 Reviews
98 %
of reviewers recommend Baby Pavilion
Read Baby Pavilion Reviews
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Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 19th May 2026
Sylvia
Baby Pavilion 5 star review on 19th May 2026
Sylvia
Baby Pavilion 5 star review on 17th April 2026
Kaylya-Gay
Baby Pavilion 5 star review on 10th September 2025
Jackylyn
Baby Pavilion 5 star review on 6th September 2025
Kristin
Baby Pavilion 5 star review on 13th May 2025
Lakedra
Baby Pavilion 5 star review on 28th April 2025
Anonymous
84
Anonymous
Anonymous  // 01/01/2019
I’ve used BP for all 5 of my pregnancies and have never had issues. They are extremely responsive and make this process so simple/streamlined. Highly recommend their services.
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Posted 1 year ago
Baby Pavilion was incredibly easy to use and quick. After trying for over a month with another company, it was refreshing to only have to send my prescription in once and receive a pump within a week!
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Posted 1 year ago
Customer service is a 10/10, they did all the communication with my ob and I got my pump within a week and I’ve never been more grateful!!!
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Posted 1 year ago
They made it easy to order and shipped out my pump much faster than I expected. They were super friendly, reaching out to clarify an issue with my prescription a few minutes after I sent it and confirmed my order went through.
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Posted 1 year ago
I’m so impressed at how easy the process was to get the pump. I think this service is great and I’d recommend Baby Pavilion to other moms as well.
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Posted 1 year ago
They were so fast! I honestly did not expect my pump to arrive as fast as it did. And they made Eve try going easy and painless!
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Posted 1 year ago
my 2nd time ordering from them and it's always a smooth and fast transaction.. Totally recommend them :)
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Posted 1 year ago
This is my third child and I wish I used baby pavillion with my first two. I purchased the Elvie through them and Tricare. Such an easy process. They also send you monthly bags with no questions asked! Seriously look no further I’m obsessed lol
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Posted 1 year ago
Ease of ordering with insurance. Their follow ups on initial ordering. Their reminders for monthly bags. Pretty much everything!!
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Posted 1 year ago
I’d highly recommend using Baby Pavilion for your pumping needs! The pump came quickly, and reordering monthly supplies is super easy! I’m always impressed how quickly they get my orders shipped. I’ve also called with questions and love that a human answers!! Fantastic customer service!
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Posted 1 year ago
They have great customer service. As soon as I turned in my prescription the breast pump was out in the mail the next day. I recommend anyone getting a breast pump to go through them.
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Posted 1 year ago
Super easy & hassle free! I received my pump quick, customer service is SUPER helpful & will get back to you ASAP!
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Posted 1 year ago
It’s was so easy to place the order and I received my package very fast. Thanks.
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Posted 1 year ago
Thank you for the user friendly website and the quick shipment and delivery!
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Posted 1 year ago
Both times that I got pumps, they were so quick to ship! I love that they email me each month to remind me to order new bags and pump parts.
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Posted 1 year ago
Filling out the application information was so easy and Baby Pavillion did everything- they got my prescription, followed up and sent me my pump in a short time! They are so quick and helpful with every step of the process!! I highly recommend them to everyone!
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Posted 2 years ago
I reached out via email on a Friday around 4pm to inquire about receiving a hands free breast pump through my insurance and with a prescription ready if needed. Within the hour, I had a had a back and forth conversation with a representative, answering all my questions and confirmed shipment of the selected pump. By Sunday afternoon, the pump, as well as milk storage bags and a prescription for compression gear arrived at my home. The customer service has been great and the expedited delivery service is a plus. I have not used the pump and I am not due for another 2 weeks but so far my overall experience has been pleasant. Thank you.
Baby Pavilion 5 star review on 10th June 2024
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Posted 2 years ago
My baby pump is so handy, the best part was how easy and smooth was the ordering process and how fast it was delivered! Thank you for making the experience wonderful for a mom 🫶🏻
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Posted 2 years ago
Helped me get my prescription, communicated with me often, and sent my pump quickly. Highly recommend.
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Posted 2 years ago
So, so easy to work with & so kind! I filled out the necessary forms with my prescription & after a short verification by email, my pump was shipped the very next day! I would highly recommend, as a matter of fact I already have to my friend who is currently 20 weeks. Thank you!
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Posted 2 years ago
Baby Pavilion is rated 4.9 based on 10,450 reviews