Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 9,735 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had sucha great experience with baby pavilion. I received my pump and parts within days of making my order. They email you every 30 days as a reminder to order new duck bill valves and breast milk bags, which in my opinion has been the best part of the expereince because as a new mom I have enough to keep up with.”

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Posted 2 years ago

“Loved working with baby pavilion! They had the best prices I could find online for my pump and were always super helpful. Shopping is quick and they send a reminder link every 30 days for me to get my next shipment of bags. I would definitely recommend them! Perfect to the tricare mommas out there!”

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Posted 2 years ago

“Customer service is always wonderful, shipping is fast and I love that they carry kiinde bags! My”

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Posted 2 years ago

“Incredibly helpful, fast shipping, very responsive to messages! Would absolutely recommend!”

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Posted 2 years ago

“The easiest service and excellent customer service.”

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Posted 2 years ago

“Customer service has always been great at responding quickly and clarifying orders. I like the email reminders once a month to order bags or any other supplies. Site is easy to use and navigate.”

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Posted 2 years ago

“Baby Pavilion made it easy to get my pump, extra supplies, and monthly bags. They have their own prescription form, but I didn't know that at the time I got my prescription. I used the Tricare West prescription form and uploaded it to Baby Pavilion and had no issues with it. They send monthly reminders for your milk storage bags reorder form, which is very fast to fill out, and shipping is reasonably fast. It did take a couple of weeks for my initial breast pump order to get verified and everything before they were able to ship it, but I think that is probably the case with all/most of the breast pump websites. Overall, happy with my choice to use baby pavilion and would recommend to others who have Tricare. Please note this is my experience as someone stationed in the US, however, and I cannot speak to its ease of use for someone stationed overseas.”

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Posted 2 years ago

“Baby Pavillion is always ontime and very persistent! Everytime I need a new order they’re already emailing me and I have new bags coming in! Love how ontop of everything they are and how they offer part replacements! Us pumping mommas really appreciate it!! Thank you for being the best!”

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Posted 2 years ago

“I ordered my breast pump and it was shipped the same day of my order. Super helpful and friendly customer service!”

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Posted 2 years ago

“Very responsive, quick and easy re-orders. highly recommend to anyone”

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Posted 2 years ago

“I have used them twice and I love them. I was taken care of every time and I am extremely happy about the customer service. I have found that I was able to get better pumps than in other places for free with my insurance and I love the monthly reminders for parts and bags!”

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Posted 2 years ago

“The service is great, they respond very quickly and the quality of products is really good.”

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Posted 2 years ago

“I ordered my breast pump using my insurance through Baby Pavilion and received my pump and supplies in less than a week. It was super easy. If they have any questions processing your order they reach out to you quickly. Absolutely Wonderful!!”

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Posted 2 years ago

“My pump was ordered so easily and they handled everything with my insurance. It came really fast and everything that was supposed to arrive did. Wonderful experience.”

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Posted 2 years ago

“They are prompt in addressing any concerns, will use them again.”

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Posted 2 years ago

“Although I do wish there were more storage bag options, I still rate baby pavilion with 5 / 5 stars because they have always been fast and accurate. It’s amazing being able to have my monthly supplies shipped to me quickly and the breast pump options are fantastic. This is the second time I’ve used baby pavilion since I pumped & breastfed my 1st born for 15 months and I’ll be starting my new journey with my 2nd born later this week and it’s nice not stressing about having a good reliable pump and a reliable website to get my supplies as well.”

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Posted 2 years ago

“Amazing online support! I asked a question through Facebook messenger and received a response within an hour giving details on the process and reassurances of timelines. I also received updates via email on receipt of order AND response from my providers office with the prescription! So grateful for the great customer service and quick process!!!”

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Posted 2 years ago

“This was my second child and I used a different company with my first and planned to use them again until I found out they no longer provided Kiinde products. I had never heard of Baby Pavillion before seeing an ad, but I took a chance anyway. The whole process has been straight to the point, and they are very quick with shipping. Customer service is quick to answer questions as well. I'd definitely recommend.”

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Posted 2 years ago

“Loved this service!”

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Posted 2 years ago

“Excellent service. This is the second time I’ve utilized Baby Pavilion and it’s been nothing but great. Even when I ordered the wrong size flange, they got me the return label and right size right away. No issue.”

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Posted 2 years ago

Baby Pavilion is rated 4.9 based on 9,735 reviews