Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,016 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

Write Your review

Tell us how Baby Pavilion made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Baby Pavilion 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love ❤️ I get it again”

Helpful Report

Posted 3 years ago

“I am active duty military and have Tricare. This website was recommended and I could not recommend it enough. It was super easy! Just picked out what I wanted (which was the hardest part because there are a lot to choose from) then upload my prescription, hit order and it came like 2-3 days later. Super fast and easy!”

Helpful Report

Posted 3 years ago

“Customer service was phenomenal! They went out of their way to make sure I got what I needed, I couldn't be happier!”

Helpful Report

Posted 3 years ago

“Always timely!”

Helpful Report

Posted 3 years ago

“I think maybe things have changed with insurance, but I don't like that I'm not able to receive new membranes or tubing. I don't expect to get them as often as my bags but I think we should at least get two sets. I also don't like that I have to resubmit my prescription everytime I reorder my bags. It's annoying because it's the same as the last time and you already have it on file. I also don't like that there aren't many options on the bags. Again, I believe this is an insurance issue but surely they can offer something else”

Helpful Report

Posted 3 years ago

“Makes it very easy to understand coverage and get supplies”

Helpful Report

Posted 3 years ago

“Great experience! Easy and quick to order pump and re-order supplies!”

Helpful Report

Posted 3 years ago

“It's such a great service, and great prices.”

Helpful Report

Posted 3 years ago

“I get my products super fast!!! I ordered my pump through them and had it within 2 days. I got a free upgrade to the Spectra Gold and absolutely love it. The process was so easy using Tricare and uploading the prescription from my doctor. I get monthly reminders for reorders of valves and bags. I love that they have the Kiinde twist bags covered by my insurance plan.”

Helpful Report

Posted 3 years ago

“Super easy and convenient! Plus my order came extremely fast.”

Helpful Report

Posted 3 years ago

“Using Baby Pavilion for my second pregnancy and honestly, it couldn’t of been easier to order my pump and kiinde bags!”

Helpful Report

Posted 3 years ago

“Fast and friendly and immensely helpful for a busy military mom!”

Helpful Report

Posted 3 years ago

“Baby pavilion offers great choices and ship super fast! Would highly recommend.”

Helpful Report

Posted 3 years ago

“Loved the service & customer service. They were so fast & helpful.”

Helpful Report

Posted 3 years ago

“Easy to order, fast delivery and attentive customer service.”

Helpful Report

Posted 3 years ago

“Such good customer service!! I made an error on my order and received a text within 20 minutes of placing to help me fix it, then my order was confirmed with shipping within the hour!! Received two days later. Couldn’t be an easier to use site!!”

Helpful Report

Posted 3 years ago

“Great company to work with! Super easy and customer service was very helpful! Highly recommend!”

Helpful Report

Posted 3 years ago

“Very easy to order what you want and you receive it quickly as well.”

Helpful Report

Posted 3 years ago

“I was extremely stressed about how to do the reimbursement for my pump, with my first I never ended up getting insurance to cover it. Had I known how extremely easy and simplified the process was at baby pavilion I would've done it sooner!!!! I'm so excited about my elvie and the fact that I didn't have to do any paperwork myself was incredible!! The most simple and easy process, thank you!!”

Helpful Report

Posted 3 years ago

“Such a simple process! Thank you!”

Helpful Report

Posted 3 years ago

Baby Pavilion is rated 4.9 based on 10,016 reviews