Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, Pottstown, Pennsylvania
Rating: 4.68

4.7 Rating 745 Reviews

91 %

of reviewers recommend Back On Track USA

4.7

Based on 745 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back On Track USA 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived fairly soon, helps with my DSLD horse.”

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Posted 1 year ago

“Great products and fast delivery”

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Posted 1 year ago

“I've trusted Back on Track products for myself, my horses and my dogs for years.”

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Posted 1 year ago

“These are the BEST cooling coats for dogs. I have been using Cooling coats for my dogs for 30 years, I am in Caliofornia and it gets HOT. Your Cooling coats are the the BEST! They stay damp and cool for such a long time, don't have to worry about them overheating. A bottle of water or hose and they are refreshed quickly, no having to chill the to get them cold. I have been telling my friends about them.”

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Posted 1 year ago

Dear Marsha,Thank you so much for your glowing 5-star rating of Back On Track USA! We greatly appreciate your feedback and are so happy to hear that you love our cooling coats for dogs.

Posted 1 year ago

“The Royal Quick Wraps are definitely a huge upgrade. Love the materials. Much easier to remove shavings from all parts of it. Very satisfied with them!”

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Posted 1 year ago

“I am having wonderful success with the elbow sleeve. I’m probably in my second month now and I took the recommended three day break off. I wear it when I play Pickleball and when I’m just doing chores around the house and I really do feel like it is facilitating healing of a 3+ year-old elbow problem. I am very happy!”

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Posted 1 year ago

“Quality products and fast shipping.”

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Posted 1 year ago

“Customer service is awesome!”

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Posted 1 year ago

“Excellent customer service and speedy delivery”

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Posted 1 year ago

“We bought the mattress pad and it delivers what it promises. It doesn't get much better than that. Oh, and the actually delivery was super fast, which was awesome.”

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Posted 1 year ago

“Easy to order and fast delivery.”

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Posted 1 year ago

“Best riding pants ever. I bought 2. They fit well and are very comfortable. A lot of thought went into the design and great placement of side pocket for your phone.”

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Posted 1 year ago

Dear Lauren,Thank you so much for your wonderful 5-star rating and review of Back On Track USA! We truly appreciate your kind words and are thrilled to hear that our riding pants exceeded your expectations.

Posted 1 year ago

“Amazing group to work with.”

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Posted 1 year ago

“Great product w/ great service.”

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Posted 1 year ago

“Always great products and fast shipping!”

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Posted 1 year ago

“All products that I have purchased provide me the support I need to get through the day. From wrist supports to knees supports, they allow me to perform the physical activities I enjoy with less pain, better comfort and more ergonomic support. Thank you!”

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Posted 1 year ago

Dear Thomas,Thank you so much for your outstanding 5 star rating of Back On Track USA! We deeply appreciate your feedback and are happy to hear that our products have been able to provide you with the support you need to power through your day.

Posted 1 year ago

“just got two of the cool coats and used them at a trial this weekend. They are great and fit perfectly. Highly reccomend.”

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Posted 1 year ago

Dear Christine,Thank you so much for your fantastic 5-star rating of Back On Track USA!

Posted 1 year ago

“I love all! Quality of coat, how it cooling my dog, price, fast delivery 🇺🇦”

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Posted 1 year ago

“Great products, great service. Now my friends want to order!”

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Posted 1 year ago

Dear Jon,Thank you so much for your fantastic 5-star rating and review of Back On Track USA!

Posted 1 year ago

“always good service and consistently high quality products. Costumer service is good, too.”

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Posted 1 year ago

Dear Pauline,Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate it. We are thrilled to hear that you have consistently received great service and high-quality products from Back On Track USA.

Posted 1 year ago

Back On Track USA is rated 4.7 based on 745 reviews