Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, , Pottstown, Pennsylvania
Rating: 4.69

4.7 Rating 843 Reviews

91 %

of reviewers recommend Back On Track USA

4.7

Based on 843 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

Visit Website

Back On Track USA 5 star review on 14th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, fast shipping.”

Helpful Report

Posted 1 year ago

“It was shipped in a timly manner. I have not used it yet”

Helpful Report

Posted 1 year ago

“Love all your products!!”

Helpful Report

Posted 1 year ago

“Boots make a big difference!”

Helpful Report

Posted 1 year ago

“Very good customer service. Answered question immediately, courteous and friendly”

Helpful Report

Posted 1 year ago

“Got exactly what we ordered, prompt delivery even during the Christmas rush time.”

Helpful Report

Posted 1 year ago

“I like my other BOT products but have inly had this halter a few days. Right off the bat, the crown piece should be a break away!”

Helpful Report

Posted 1 year ago

Hi Julie, Thank you for your feedback! I will relay this to our Design Team. Happy Holidays, Carly R.

Posted 1 year ago

“I absolutely love Back on Track products!”

Helpful Report

Posted 1 year ago

“I love the quality of Back on Track products. I have the wraps and now a cooler and my husband ordered some gear for himself since I have convinced him of the benefits of the products.”

Helpful Report

Posted 1 year ago

“Back on track is the best for horses, humans or dogs!”

Helpful Report

Posted 1 year ago

“I have used Back on Track products for my three Labradors for many years....I am extremely pleased with the quality of the products, the mesh therapeutic coat, the cool coat, and the heavier coat. I noticed a significance difference when my one Labrador was injured, resulting in a spinal bleed. I used the bed liner and the bed as well for her during that time. She is one who does not like any coat, harness on her but she actually put her head down, wanting me to put the coat on.....I am a firm believer in the "magic" of all the Back on Track products.....Thank you....”

Helpful Report

Posted 1 year ago

“Honestly I am amazed on the differences I noticed after just one use! I could feel the difference especially in the legs it warmed them up just like it says it does! And took the swelling considerably down! 100/10 recommend I have since bought the whole set and will be buying more soon!!!”

Helpful Report

Posted 1 year ago

“Back on Track products are great. Have been using them for years, started when we still had horses. Back on Track rocks?”

Helpful Report

Posted 1 year ago

“I love the products. I have them for my horses, dogs and myself.”

Helpful Report

Posted 1 year ago

“I ordered the Dixie Dog Hock brace for my dog. Finding the correct size was very straightforward and ordering was easy also. I received my order on time and I have had no difficulties with it.”

Helpful Report

Posted 1 year ago

“I used the elbow sleeve and the wrist support to help with some swelling in my arm and hand and they worked wonderfully to reduce the swelling. All of your products I’ve used, for both people and horses have been five stars. Thank you.”

Helpful Report

Posted 1 year ago

Hi Barbara, Thank you for your wonderful feedback. We are so happy to hear how our products have helped not only you but your animals as well! Best, Carly R.

Posted 1 year ago

“I bought my first set of your brushing boots two years ago at PADD, near Rambouillet. I have used them daily training my horse and this is my replacement set.”

Helpful Report

Posted 1 year ago

“As always very good quality. The fit is great”

Helpful Report

Posted 1 year ago

“Love the Back on Track Product but sometimes have don't get the products in Canada and have to use my sons address, place to order stuff...”

Helpful Report

Posted 1 year ago

“Back on Track customer service is amazing! They respond to you right away and get you what you need as well as keep you informed.”

Helpful Report

Posted 1 year ago

Hi Jessica, Thank you for your wonderful feedback. We hope you have a wonderful Holiday season :) Carly R.

Posted 1 year ago

Back On Track USA is rated 4.7 based on 843 reviews