Back on Track USA Reviews

Name: Back on Track USA
Address: 350 Circle of Progress Dr, , Pottstown, 350 Circle of Progress Dr, , Pottstown, Pennsylvania
Rating: 4.70

4.7 Rating 931 Reviews

91 %

of reviewers recommend Back on Track USA

4.7

Based on 931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Back on Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back on Track USA 4 star review on 18th September 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Boots make a big difference!”

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Posted 1 year ago

“Very good customer service. Answered question immediately, courteous and friendly”

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Posted 1 year ago

“Got exactly what we ordered, prompt delivery even during the Christmas rush time.”

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Posted 1 year ago

“I like my other BOT products but have inly had this halter a few days. Right off the bat, the crown piece should be a break away!”

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Posted 1 year ago

Hi Julie, Thank you for your feedback! I will relay this to our Design Team. Happy Holidays, Carly R.

Posted 1 year ago

“I absolutely love Back on Track products!”

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Posted 1 year ago

“I love the quality of Back on Track products. I have the wraps and now a cooler and my husband ordered some gear for himself since I have convinced him of the benefits of the products.”

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Posted 1 year ago

“Back on track is the best for horses, humans or dogs!”

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Posted 1 year ago

“I have used Back on Track products for my three Labradors for many years....I am extremely pleased with the quality of the products, the mesh therapeutic coat, the cool coat, and the heavier coat. I noticed a significance difference when my one Labrador was injured, resulting in a spinal bleed. I used the bed liner and the bed as well for her during that time. She is one who does not like any coat, harness on her but she actually put her head down, wanting me to put the coat on.....I am a firm believer in the "magic" of all the Back on Track products.....Thank you....”

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Posted 1 year ago

“Honestly I am amazed on the differences I noticed after just one use! I could feel the difference especially in the legs it warmed them up just like it says it does! And took the swelling considerably down! 100/10 recommend I have since bought the whole set and will be buying more soon!!!”

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Posted 1 year ago

“Back on Track products are great. Have been using them for years, started when we still had horses. Back on Track rocks?”

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Posted 1 year ago

“I love the products. I have them for my horses, dogs and myself.”

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Posted 1 year ago

“I ordered the Dixie Dog Hock brace for my dog. Finding the correct size was very straightforward and ordering was easy also. I received my order on time and I have had no difficulties with it.”

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Posted 1 year ago

“I used the elbow sleeve and the wrist support to help with some swelling in my arm and hand and they worked wonderfully to reduce the swelling. All of your products I’ve used, for both people and horses have been five stars. Thank you.”

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Posted 1 year ago

Hi Barbara, Thank you for your wonderful feedback. We are so happy to hear how our products have helped not only you but your animals as well! Best, Carly R.

Posted 1 year ago

“I bought my first set of your brushing boots two years ago at PADD, near Rambouillet. I have used them daily training my horse and this is my replacement set.”

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Posted 1 year ago

“As always very good quality. The fit is great”

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Posted 1 year ago

“Love the Back on Track Product but sometimes have don't get the products in Canada and have to use my sons address, place to order stuff...”

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Posted 1 year ago

“Back on Track customer service is amazing! They respond to you right away and get you what you need as well as keep you informed.”

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Posted 1 year ago

Hi Jessica, Thank you for your wonderful feedback. We hope you have a wonderful Holiday season :) Carly R.

Posted 1 year ago

“I ordered knee brace for my dog & it was wrong size. I was able to order the right size without returning the original one. They told me to donate it & gave me a store credit for the new one. Their customer service was exceptional & fast. I needed the brace right away because my dog has a knee problem & they called me immediately & super nice on the phone. I appreciate everything & highly recommend Back On Track! Thank you very much!”

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Posted 1 year ago

“FedEx made me a bit nuts, but we love the product. Praying the boots will help our dsld mare.”

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Posted 1 year ago

“Great warmup blanket - this is my second one. I use it all fall, winter and spring before and after riding. It definitely helps my horse’s back warm up prior to being ridden and helps her cool down slowly after exercise.”

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Posted 1 year ago

Back on Track USA is rated 4.7 based on 931 reviews