Bare Reviews

Name: Bare
Address: 1, Macquarie Place, 1, Macquarie Place, Sydney
Rating: 4.93

4.9 Rating 1,890 Reviews

99 %

of reviewers recommend Bare

Company Reviews

Metrics

4.9

Based on 1,890 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Tracey

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service experience I had with Bare Cremation was quite simply second to none, that is, brilliant. The clarity of the discussions initially, the ability to totally take on a job and do it virtually without me having to lift a finger and without me having to worry about anything, the completion of the service before I had to pay one single cent, the value for money and the caring nature of the staff, it was all brilliant. I congratulate them whole-heartedly. I only wish they were in a line of business which I had a need for more often!”

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Posted 4 years ago

“Bare was very professional, compassionate and understanding during this extremely difficult time. They made every process smooth, and allowed us to grieve without having to stress about practical arrangements. We highly recommend them to anybody who requires funeral services.”

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Posted 2 days ago

“Bare have made this process extremely comfortable during a difficult time. The respect and regard for the family from the collection of our loved one to the collection has been amazing and the online portal just made things so easy. I cannot emphasise enough how well Bare do their job, 11 out of 10 from me.”

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Posted 4 days ago

“Bare were absolutey amazing! All the staff were compassionate, friendly and easy to deal with. Bare provides resources and information which make things easier during a difficult and emotional time. Highly recommend Bare 10/10.”

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Posted 4 days ago

“Extremely helpful throughout the entire process and also just very easy.”

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Posted 6 days ago

“Hi, I found all of your people great to deal with, from the person who answered the phone to the person who delivered the ashes, however I'm providing the following feedback to let you know where your service fell a little short in my opinion: 1. When filling out the initial form, I came to the section where you have to input how payment is going to be made. I ticked that the estate was going to pay, however the form then required an email address of the legal service organising probate in order to advance any further. At that point I hadn't yet made a decision about who was going to do this, but I needed to input an email address in order to complete the form. When I phoned and asked the person who answered what to do, she said to put my own email address in order to advance with the form. I queried about whether I'd be billed and she said no, but sure enough I received the bill. Now I'm sure you're going to have many clients like me who want to proceed with the funeral or cremation, and who also want the estate to pay for this service, but immediately following the death of a loved one have not yet made a decision about engagement of a legal service to organise probate. If they proceed with the advice to input their own email address, like I did, and are then billed directly even though they have specifically said that the estate was going to pay, it is going to leave a bit a of a bad taste in their mouth, as it did with me. 2. When I did receive the bill, it was sent on April 3, long before I received the ashes on the April 18. Apart from the fact that I shouldn't have even been billed (as outlined in point 1), no invoice should be sent before a service has even been completed. 3. When filling out the forms to engage Bare's legal service, I was provided with a checklist and one of the points was to upload the will, yet there was no section provided to upload the will. I asked your legal people about this and they confirmed that yes the website did require a will to be uploaded, and no there was no way to do so, other than emailing. Seems like an oversight. 4. The container that you provide the ashes in is riduculously hard to get into without almost impaling oneself on the device needed to open it. Also, a person with no hand strength would find it impossible to break open. A group of older people trying to scatter ashes would be completely stymied. Why not simply provide a screwtop with the type of child safety mechanism that is commonly found on bottles of turpentine?”

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Posted 6 days ago

“Respect, professionalism, compassion, guidance and communication from the very first contact I had with Bare a few days prior to my husbands death. This continued all the way through. My family and I were able to customise my husbands Service which was greatly appreciated and encouraged. There was no pressure placed on us at such a difficult time in our lives. Bare was there to gently guide us through every step. Bare staff were always available by phone or email to answer any questions. An easy to use website and everything is simple and well laid out. Bare offered us exactly what we wanted at the time of my husbands death, a beautiful service that honoured my husband. Thank you Bare team for supporting us through such a difficult time and providing such an amazing service.”

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Posted 1 week ago

“Thank you to the Bare Team. Your service and care has been amazing.”

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Posted 1 week ago

“Bare were exceptional to deal with. They were very empathetic and we felt our mum was looked after. From pick up to cremation to delivery back of her ashes we were kept informed all the way through. Highly recommend”

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Posted 2 weeks ago

“The service from Bare Funerals & Cremation highly recommend them to friends and family. The staff are very helpful, friendly and supportive.”

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Posted 2 weeks ago

“We are very grateful for the care, respect and compassion that was shown by all the staff at Bare after the death of my mother. The incredible support before, during and after the funeral was very much appreciated. The whole process including the very individualised funeral service and the returning of the ashes to my home was seamless. Thank you to Jess and Natalie in particular. I highly recommend this great company to take all the funeral stress out of a difficult time.”

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Posted 2 weeks ago

“A great team to support you Through a very tough time”

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Posted 2 weeks ago

“Absolutely took all the stress out of sorting funeral arrangements from hospital to cremation and beyond. Caring and communicative staff who knew who you were and your situation without you having to explain anything. Bare made a really difficult time much easier to handle!”

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Posted 3 weeks ago

“We were very pleased with the courteous service and attention provided by BARE. Very highly recommended for any assistance you may need.”

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Posted 3 weeks ago

“We couldn't have done it without Bare. The family decided to produce our own service with slides and speakers from the family. We chose the slides, selected the entry and exit music, and other music to be played in-between speeches. Bare organized it perfectly, including the handouts to attendees. Also, since we have many family and friends overseas or who couldn't attend the service, the ability to have the video available for months online was invaluable. But above all, the knowledge, competence, sensitivity and kindness shown to us during this difficult process where we had a funeral within 10 days of my mother's passing was very much appreciated, all with minimal intrusion. I really couldn't recommend them more.”

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Posted 3 weeks ago

“from the moment of my wife's death, BARE have offered exceptional service and her ashes were delivered on time for the memorial service and prior to me going overseas to inter the ashes. Thank you for you cring service tright through the process.”

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Posted 1 month ago

“Caring,thoughtful and professional,just what I needed during a time when I felt vulnerable and overwhelmed.”

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Posted 1 month ago

“From the first phone call to the last Bare was amayzing! Professional, warm, caring and supportive. We can higly recommend Bare, and would use them again if we needed to. They made the whole process as smooth as possible but with all the compassion to loosing a loved one.”

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Posted 1 month ago

“Very professional everything went exactly as we wished. The staff were amazing I would definitely recommend this company especially at such a sad time Thank you❤️”

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Posted 1 month ago

“The team were amazing from start to finish with the process of losing my mum. Everything was reassured in a compassionate manner and a gentle way which made a difficult time more at ease and smoother.”

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Posted 1 month ago

“Acted promptly; kept in touch from the start to the finish; always polite and diplomatic. Definitely would recommend Bare if this service is required.”

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Posted 1 month ago

Bare is rated 4.9 based on 1,890 reviews