Name: Barton Watch Bands
Rating: 4.36

“Never received the watch band, emailed customer support and they never responded.”

Posted 3 years ago

Thank you for your feedback. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“Placed an order for Christmas on 29 November 2021. On 09 December I reached out to Barton as tracking number still said it was waiting pickup. 13 December, a new shipping label was created and as of today (19 December) still shows awaiting pickup. Just received an email to review my purchase of Barton Bands and I can say they suck. Customer service is non existent and so much for gifting the bands for Christmas as I had planned. This was my second purchase with them and it will be my last.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Ryan. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for, especially at Christmas. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“Took too long to deliver and additional tax :(”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Barry. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“Does not ship out correct products, waiting for 3 weeks for correct goods - no priority shipment of any kind. Deeply dissatisfied.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Romano. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“Never received due to shipping delays.”

Helpful Report

Posted 3 years ago

Thank you for your feedback. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“After over a month I am yet to receive the items, despite paying for the 3 times more expensive 1-2 days delivery. Customer service is not responding to my emails anymore and have blamed the late delivery on Covid. Since Covid is hardly new you should just stop charging and advertising the short delivery as you are not providing that service. I personally do not care if this is due to DHL or you, I have paid Barton not DHL and thus expect the service or refund for it from Barton. Very disappointed, especially with the customer support”

Helpful Report

Posted 3 years ago

Thank you for your feedback. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“Lovely looking strap, unfortunately after two days the leather stretched at the buckle hole and no longer fits properly.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Lance. I’m sorry to hear about your experience and that our product didn’t meet your expectations. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“Still waiting for it”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Scott. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“It never arrived and all other orders from USA arrived on time. I have requested a refund but apparently Barton can't do that either”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Peter. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“Watch strap arrived broken, be better”

Helpful Report

Posted 3 years ago

Thank you for your feedback. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“Did not arrive after a few ails and over a month of waiting, as such very poor experience.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Graham. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“Way to stiff not satisfied at all”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Verlin. I’m sorry to hear about your experience and that our product didn’t meet your expectations or the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“Trash!!! I didn't have the band on my watch 3 days and it broke!!!”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Kaleb. I’m sorry to hear about your experience and that our product didn’t meet your expectations or the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“Still waiting for my items. Very disappointed.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Philipp. I’m sorry to hear about your experience and that our staff didn’t meet your expectations or the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“Haven't got it yet! I can't even say if they are good or bad. Only thing for sure is even if you pay "fast delivery" it takes More than a month to get things delivered in Australia.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Jaime. I’m sorry to hear about your experience and that our staff didn’t meet your expectations or the level of quality we strive for. I apologize for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“Still haven't received package :(”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Sam. I’m sorry to hear about your experience and that our staff didn’t meet your expectations or the level of quality we strive for. I apologize for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“I bought this as a casual strap for my cartier tank. Do not use on an expensive watch the pins easily can pop loose. Not sure if it was just a defect but was disappointed.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Sean. I’m sorry to hear about your experience and that our product didn’t meet your expectations or the level of quality we strive for. I apologize for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“Shorted band never received”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Mary. I’m sorry to hear about your experience and that our staff didn’t meet your expectations or the level of quality we strive for. I apologize for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“This watch band was terrible. I literally had it on my watch for two days and it broke. The entire metal connector ripped off the band. Definitely won't be buying another one.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Gene. I’m sorry to hear about your experience and that our product didn’t meet your expectations or the level of quality we strive for. I apologize for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

“Great watch bands- dreadful customer service”

Helpful Report

Posted 3 years ago

Thank you for your feedback. I’m sorry to hear about your experience and that our staff didn’t meet your expectations or the level of quality we strive for. I apologize for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Barton Watch Bands Reviews