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Barton Watch Bands Reviews

4.4 Rating 4,430 Reviews

84 %

of reviewers recommend Barton Watch Bands

Company Reviews

Product Reviews

4.4

Based on 4,430 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Barton Watch Bands 5 star review on 1st May 2024

Barton Watch Bands 5 star review on 1st May 2024

Barton Watch Bands 5 star review on 30th April 2024

Barton Watch Bands 5 star review on 28th April 2024

Wilbine Celestin

Barton Watch Bands 5 star review on 25th April 2024

Barton Watch Bands 5 star review on 25th April 2024

Barton Watch Bands 5 star review on 24th April 2024

2269

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I loved the strap. It was the exact look I wanted. It was just too short for me.”

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry the length of the band was not quite what you expected. We strive for customer satisfaction and value your feedback to help us improve. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ For any further concerns, please email our support team at info@bartonwatchbands.com. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“Be different from website (color and be of poor leather quality)”

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry the color and quality of your item was not quite what you expected. We strive to post the most accurate product info and visuals on our website. Our goal is always customer satisfaction and we value feedback like this to help us improve. For any further concerns, please email our support team at info@bartonwatchbands.com. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“Quick service and good price.”

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We strive for customer satisfaction and value your feedback. If you continue to enjoy our products, feel free to come back and give us an even higher star rating. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. For any further concerns, please email our support team at info@bartonwatchbands.com. The Barton Watch Band Team

Posted 1 year ago

“Great silicone band, for my small wrists (6/25 inch) as well as large since two lengths are provided. I unfortunately received a black buckle on mine, although I ordered a steel colored. E-mailed customer service but they have not responded.”

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry your order was incorrect and that you had such difficulty with customer service. We certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve our process. If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“The bands are great but your customer service is nonexistent. I ordered two bands, but only received one (although the order shows you sent two). I have been trying to get someone to contact me for weeks (both by multiple phone messages and emails) but have had no response. This needs to be resolved!”

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you received only part of your order. We also regret you've had such difficulty contacting customer service. You're right -- we certainly need to get your issue resolved. We strive for customer satisfaction and value your feedback to help us improve our process. Please email our support team your order details again at info@bartonwatchbands.com so we can figure out what happened and fix it. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“I ordered a watchband and waited nearly ten days for my express shipping and it never showed. They reimbursed me and sent a new one. I am currently waiting another ten days for express shipping and it's still not here. I know once it goes to one of the shipping methods it's out of their hands but I really wish they were more reliable. Nearly a month and I still do not have my watchband.”

Posted 2 years ago

Thank you for being a Barton Watch Band customer. We're sorry that you've had such a disappointing experience. We strive for customer satisfaction and value your feedback to help us improve our process. Please email our support team again at info@bartonwatchbands.com if you still don't have the band you've ordered. Let's get this fixed for you. For an exchange or refund, you can also visit our automated returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“I did not receive the adapters for the watch band that were advertised in the item description. I have reached out twice to customer service with no response.”

Posted 2 years ago

Thank you for being a Barton Watch Band customer. We're sorry that you haven't received the rest of your order. I'm sure that's extremely frustrating. Shipping is out of our control and that sometimes can cause regrettable delays in delivery times, or even lost orders. We strive for customer satisfaction and value your feedback to help us improve our process. Please email our support team again at info@bartonwatchbands.com so we can resolve this issue. For an exchange or refund, please visit our returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“Im still waiting for my bands”

Posted 2 years ago

Thank you for being a Barton Watch Band customer. We're sorry you had such difficulty receiving your item. We strive for customer satisfaction and value your feedback to help us improve our products. If your issue is still unresolved, please email our support team at info@bartonwatchbands.com for any further concerns. If you'd like a refund or exchange, visit our automated returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Team

Posted 1 year ago

“This thing is hard to buckle! It looks nice. It's just a labor to put on and take off.”

Posted 2 years ago

Thank you for being a Barton Watch Band customer. We're sorry if the item was not quite what you expected. We strive for customer satisfaction and value your feedback to help us improve our process. For a refund or exchange, visit our automated returns portal: https://returns.bartonwatchbands.com/ For any further concerns, please email our support team at info@bartonwatchbands.com. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Bands Team

Posted 1 year ago

“I thought the leather would be more smooth. It is rougher in person.”

Posted 2 years ago

Thank you for being a Barton Watch Band customer. We're sorry your item wasn't quite what you expected. We try to post the most accurate product info and images possible on our website. We strive for customer satisfaction and value your feedback to help us improve our process. And we want to make sure we resolve your issue. For a refund or exchange, please visit our automated returns portal: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. For any further concerns, please email our support team at info@bartonwatchbands.com. The Barton Watch Bands Team

Posted 1 year ago

“I ordered the bands on Dec 11. It’s now Jan 17 and I’m still waiting for them. This might be an issue with the carrier - I haven’t had an update in two weeks.”

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you never received your order. Shipping is out of our control and so sometimes it causes regrettable delays in delivery time, even lost orders. We strive for customer satisfaction and value your feedback to help us improve. If you need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. If you have any further questions, please email our support team at info@bartonwatchbands.com. The Barton Watch Band Team

Posted 1 year ago

“The watch band is lovely but the quick release gives too easily and my watch comes apart when I simply hit the lap button during a workout”

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry your order isn't quite what you hoped for. We strive for customer satisfaction and value your feedback to help us improve. If you need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. If you have any further questions, please email our support team at info@bartonwatchbands.com. The Barton Watch Band Team

Posted 1 year ago

“The navy camo band is great! The green alligator band was terrible.”

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry that some of the items you ordered were not what you were expecting. We strive for customer satisfaction and value your feedback to help us improve. If you need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. If you have any further questions, please email our support team at info@bartonwatchbands.com. The Barton Watch Band Team

Posted 1 year ago

“The strap is nice and good quality however the customer service is terrible”

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you had such a disappointing experience. We strive for customer satisfaction and value your feedback to help us improve. We've made changes to our location and our customer service process, and we want to make sure that outstanding problems like this have been resolved. Do you still need to resolve this issue? If so, please email our support team again at info@bartonwatchbands.com. We want to make sure we've fixed the problem. If you simply need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“The color of the buckle was different than what I ordered.”

Posted 2 years ago

Thank you for your feedback, Edith. I’m sorry to hear about your experience and that our product didn’t meet your expectations. We strive to post the most accurate product images and info possible on our website. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“I purchased 2 bands both sent separately due to ridiculous freight issues WW. So the first band fitted perfectly, the 2nd was picked wrong it's not a long size. It looks great but will not fit at all. I sent a message 5 days ago and still have no reply...”

Posted 2 years ago

Thank you for your feedback, Paul. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“Beautifully made but was not long enough for my wrist”

Posted 2 years ago

Thank you for your feedback, Bill. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“The band is OK, but the shipping absolutely sucked. I paid extra for priority shipping, but it was sent UPS mail innovations, which is garbage. It took 2 weeks to arrive after being shipped!”

Posted 2 years ago

Thank you for your feedback, Mark. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“Painfully slow processing period.”

Posted 2 years ago

Thank you for your feedback, Joseph. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“Of the 3 straps I ordered, I received 2. The 3rd wasn’t the right color. Otherwise, I am pleased with the build quality and price of the products.”

Posted 2 years ago

Thank you for your feedback. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

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Barton Watch Bands is rated 4.4 based on 4,430 reviews