Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,241 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,241 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

Write Your review

Tell us how Bathrooms And Showers Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bathrooms And Showers Direct 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed to a replacement Duravit Starc 3 soft close toilet seat. Bathrooms and Showers Direct responded very quickly to my query. The new seat arrived promptly. I am very happy with the service they provided and am happy to recommend them.”

Helpful Report

Posted 1 year ago

“Order was very easy to process and arrived very promptly . Very impressed .”

Helpful Report

Posted 1 year ago

“Delivery speed and tracking all good. Website easy to shop and process payment. However, Product image was incorrect and ended up ordering the wrong toilet seat and didn't realise until I'd opened the packaging.”

Helpful Report

Posted 1 year ago

Good Morning Gerard Thank you for your review. I would be interested to learn what was wrong with the listing as I am unable to find any contact from you to advise a problem. We do list all products to the best of our knowledge and if there is something wrong, we would always try to put this right as quickly as possible. If you could send us an email with further detail, we would be happy to look into this for you. Regards Becky Ellis Customer Service Manager BASD

Posted 1 year ago

“Quick delivery, good service”

Helpful Report

Posted 1 year ago

“I'm always dubious about online purchases, so glad to say bathroom and showers direct were excellent from start to finish, I dealt with Brooke who was spot on. would use again without question.”

Helpful Report

Posted 1 year ago

“delivered quick and correct item”

Helpful Report

Posted 1 year ago

“Kept me informed and competative pricing :”

Helpful Report

Posted 1 year ago

“Good product range and pricing. Initially disappointed when website says delivery within 10 days only to be told after you have paid they are out of stock and expected delivery 6 weeks later. Items were however delivered 2 weeks earlier than expected.”

Helpful Report

Posted 1 year ago

“Excellent product, reasonably priced and swift delivery. A+ service!”

Helpful Report

Posted 1 year ago

“Very good communication as to delievery as one item had a longer lead time than the rest of the order”

Helpful Report

Posted 1 year ago

“Good purchase. I managed to find what I required on the website using the descriptions Product arrived on the expected day”

Helpful Report

Posted 1 year ago

“Really quick and easy process to order a new basin. REALLY impressed with the packaging it came in, absolutely no chance of it being broken as have had with other companies I’ve used! Thank you for that!”

Helpful Report

Posted 1 year ago

“Good service spare part arrived as promised within 2 days easy to fit and solved the problem straight away . Also cheaper than Victorian plumbing by 20 %”

Helpful Report

Posted 1 year ago

“Prompt delivery, good prices”

Helpful Report

Posted 1 year ago

“Everything arrived well packaged and in good order thank you”

Helpful Report

Posted 1 year ago

“Excellent quick and efficient service. Delivery of product followed instructions regarding leaving in a 'safe place' - sent photo to show delivery had been successful.”

Helpful Report

Posted 1 year ago

“Efficient service with item arriving well packaged and as described. Very pleased with my purchase”

Helpful Report

Posted 1 year ago

“Very fast and courteous service. Tap fitted easily and works well”

Helpful Report

Posted 1 year ago

“Very good service. Excellent help when I telephoned them. Super fast delivery 😊”

Helpful Report

Posted 1 year ago

“Item as described and delivered quickly”

Helpful Report

Posted 1 year ago

Bathrooms And Showers Direct is rated 4.8 based on 2,241 reviews