Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,462 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,462 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

Write Your review

Tell us how Bathrooms And Showers Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bathrooms And Showers Direct 5 star review on 20th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product, shipped quickly and packed well.”

Helpful Report

Posted 1 year ago

“Boy, this company is speedy. They do not muck about. I am on the website ordering it and then the next thing I get all these emails sending me practically hour by hour updates on the location of my package. Next minute someone pulls up, knocks on my door and there it is. 😂😂😂. Amazing service. Will order again.❤️❤️❤️”

Helpful Report

Posted 1 year ago

“Excellent delivery time of 48hrs, toliet seats were well packed and in perfect condition. Fitting appears to be simple, started to fit them, but found the alen key required, was the one that was missing from my tool box. So job put off until tomorrow. It was a pleasure to do business with you”

Helpful Report

Posted 1 year ago

“Excellent service website easy to use the delivery guys helpful”

Helpful Report

Posted 1 year ago

“Paul was our site manager who received the goods but I actually placed the order with you and Afia Ahmed was very efficient and helpful and was very keen to arrange for our goods to be delivered on time. So I am thanking you and submitting this review on behalf of Paul King Thank you Kind regards Lynne Williams”

Helpful Report

Posted 1 year ago

“Excellent product very fast delivery”

Helpful Report

Posted 1 year ago

“Very happy with my purchase, Customer Service team were very helpful, item as described and reasonably priced, would highly recommend.”

Helpful Report

Posted 1 year ago

“It was exactly as ordered and arrives in very quick time.”

Helpful Report

Posted 1 year ago

“Well packed to ensure toilet was not damaged Good value for money . The only downside was it wasn’t delivered the next day . One message was at Enfield depot out for delivery and I was waiting all day and evening . The next message at 2am stating it was at Docklands . Came the next day , but that was down to DPD not the suppliers”

Helpful Report

Posted 1 year ago

“Parts spot, could not fault the company would happily use again. The only thing was DPD who took their time don't know why, again Bathrooms and Shows Direct spot on. Ian location Hull”

Helpful Report

Posted 1 year ago

“Very good, arrived next day”

Helpful Report

Posted 1 year ago

“Very easy order process quick delivery and information on order given good pricing”

Helpful Report

Posted 1 year ago

“Ordered a Duravit replacement toilet seat online. Arrived quickly, well packaged and in perfect condition. Fitted with no issues. I would recommend this company for Duravit originals.”

Helpful Report

Posted 1 year ago

“Excellent service, quick turnaround from ordering to receiving goods, very well packaged, updates by email & texts delivered in time frame specified.”

Helpful Report

Posted 1 year ago

“Quick delivery and amazing customer service from Afia and Becky.”

Helpful Report

Posted 1 year ago

“Brilliant serve, quick delivery & great products”

Helpful Report

Posted 1 year ago

“Simple and easy to use.”

Helpful Report

Posted 1 year ago

“Very happy with the service i got from bathroom and shower direct, would recommend this company to anyone, very reasonable prices and customer service was first class, and the product i ordered came with decent packaging and on time.”

Helpful Report

Posted 1 year ago

“Great results”

Helpful Report

Posted 1 year ago

“All straightforward. Item arrived three days after ordering. Well packaged and a reliable courier (DPD) used. No issues.”

Helpful Report

Posted 1 year ago

Bathrooms And Showers Direct is rated 4.8 based on 2,462 reviews