Bax Music Reviews

Name: Bax Music
Rating: 4.03

4.0 Rating 2,335 Reviews

75 %

of reviewers recommend Bax Music

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Metrics

4.0

Based on 2,335 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Bax Music 5 star review on 6th December 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery. For the money this is great value.nice snug fit for my Les Paul junior. Nice interior and will keep my guitar safe.”

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Posted 3 years ago

“Needing to tidy up the floor and make my pedal line-up more manageable, I decided to buy a board for my pedals. The option I bought from Bax Music represented seriously good value for money. They were cheaper than other suppliers and offered very quick deliveries too, which was a big plus. The service from purchase to delivery was excellent. My pedal board arrived with courier notification on time and was very well packaged. Absolutely no complaints and I would definitely shop with them again and recommend Bax Music to others.”

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Posted 3 years ago

“I ordered 2 EV ELX20018SP Bass bins. When they arrived one was very second hand. I returned the damaged one the replacement you sent (which I waited in for all day) was a power lead. And now I'm trying to sort it you don't answer emails or answer the phone. Worst music shop I've ever used bar none. Avoid this company like the plague,”

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Posted 3 years ago

“Nice guitar hard cases at a very reasonable price, can’t ask for more”

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Posted 3 years ago

“Cheap price and good quality.”

Bax Music 5 star review on 8th February 2022

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Posted 3 years ago

“Really good prices on the items I purchased and very fast delivery. The products were high quality and the service from BAX was faultless.”

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Posted 3 years ago

“Very efficient and smooth purchases of an amazing Korg Kronos, a Reason 12 Download and many other items for my studio. Great value for money, service and a 3 year warranty too makes Bax my first choice.”

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Posted 3 years ago

“This is the best Ukulele stand save and secure absolutely brilliant can highly recommend it”

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Posted 3 years ago

“Service was great but the winder is of very poor quality and broke the first time I used it at the neck very disappointed.regards Mick. I'm”

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Posted 3 years ago

“Quick delivery of item. Very happy with the product. Seat comfortable and substantial. Feels balanced and safe. Folds neatly for carrying.”

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Posted 3 years ago

“Great product ang great behringer headphones and price is amazing”

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Posted 3 years ago

“I received the item in a reasonable time, well packed. Thanks.”

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Posted 3 years ago

“These are the best beyerdynamic headphones I've bought. Got through Bax music at the lowest online price. Informed about delivery, returns, refunds and warranty.”

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Posted 3 years ago

“Great price! my only gripe is they only had 5 sets for sale”

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Posted 3 years ago

“I ordered a behringer rack mixer a nd 6 jack to jack leads on Sunday and my delivery arrived at 10.30 Tuesday morning. The mixer came with a euro two pin mains lead but they supplied a 3 pin kettle lead free of charge. Excellent service and value.”

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Posted 3 years ago

“I ordered a Behringer D Synth which was the cheapest online. The service was prompt and more than satisfactory. Goods arrived in good time and in great condition. Bax limit their communication to the bare minimum whilst keeping you informed at all times. A great company to be doing business with. Thank you.”

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Posted 3 years ago

“Brilliant service by BAX delivery on time and now I can hear the twin speakers from my Roland Keyboard amp clearly now it’s sitting on the Roland stand”

Bax Music 5 star review on 4th February 2022

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Posted 3 years ago

“My Ibanez bass GSRM20B 3/4 sized guitar arrived and I am impressed with the quality and fitting size as my first bass guitar. The delivery was slightly delayed due a mix up with the postal service. The item was carefully Packaged.”

Bax Music 4 star review on 4th February 2022

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Posted 3 years ago

“Very fast dispatch and delivery. Paid half of the price compared to other music stores. Definitely will buy again in the future😀😄”

Bax Music 5 star review on 3rd February 2022

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Posted 3 years ago

“Hello , I’ve ordered some cool staff from this store ( comparing prices with other-ones ) was surprised by fast delivery (3 days) because i ordered on Friday so on Monday i enjoyed my Microphone / mixer / and lighting bars . For sure i will order more because as a DJ i will have a good and long relationship with this store ;) . P.S. Guys thanks for Eu to UK adapters !!!”

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Posted 3 years ago

Bax Music is rated 4.0 based on 2,335 reviews