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Beauty Base Reviews

4.7 Rating 6,536 Reviews
93 %
of reviewers recommend Beauty Base
Company Reviews Product Reviews
3,216
 Questions Metrics
4.7
Based on 6,536 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Beauty Base Reviews
Visit Website

Phone:

0208 963 5940

Email:

online@beautybase.com

Location:

Unit13, Space Business Park, Abbey Road, Park Royal,
Unit13, Space Business Park, Abbey Road, Park Royal
London
NW10 7SU

Write Your review

Beauty Base 3 star review on 20th June 2022
Michelle Bruce
Beauty Base 5 star review on 14th June 2020
Beverly Gordon
Beauty Base 5 star review on 3rd June 2020
Baljeet Singh
Beauty Base 5 star review on 27th May 2020
Carla Barros
Beauty Base 1 star review on 2nd May 2020
Anonymous
Beauty Base 4 star review on 28th April 2020
Alan Howarth
Beauty Base 5 star review on 27th April 2020
Miki Vo
2
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Daniela McGivern
Verified Buyer
“I have not received it yet”
Helpful Report
Posted 9 years ago
Dear Daniela, We are sorry to hear about your concern. As per royal mail tracking information your parcel has been successfully delivered. If you have any questions please do not hesitate to contact us 02089635940. Kind Regards, Beauty Base Online
Posted 9 years ago
Anonymous
Verified Buyer
“Thank you for the item - great price - great service - great customer service. Give Anam a pay rise :)”
Helpful Report
Posted 9 years ago
Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.
Posted 9 years ago
Aida Sadun
Verified Buyer
“I like the prices of your fragrances but absolutely hate the delivery charges that are very expensive compared to other online retailers, this is why I shop very rarely at Beauty Base.”
Helpful Report
Posted 9 years ago
Dear Aida, Thank you for the feedback and we are sorry to hear about your concern. We offer free standard delivery for any orders placed over £35. Our standard delivery rate stands at £3.95 which is shipped at a 48 hours tracked service. If you have any queries please do not hesitate to contact us. Kindest Regards, Beauty Base Online
Posted 9 years ago
Marcela BASTIOVA
Verified Buyer
“I get nice present from beauty base thank you;) I will order more often;)”
Helpful Report
Posted 9 years ago
Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.
Posted 9 years ago
Anonymous
Verified Buyer
“Ordering from Beauty Base couldn't be easier. The whole process was very pain free and the products arrived very swiftly. An excellent service.”
Helpful Report
Posted 9 years ago
Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.
Posted 9 years ago
Christopher Simmers
Verified Buyer
“Easy website to use, fast delivery and a great price for the goods I got. The free gift was a great bonus. Would definitely use again.”
Helpful Report
Posted 9 years ago
Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.
Posted 9 years ago
Khalil Bukhari
Verified Buyer
“Great price, speedy delivery, well packed, great service.”
Helpful Report
Posted 9 years ago
Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.
Posted 9 years ago
Patricia Sullivan
Verified Buyer
“Arrived quickly, but before I could use it, I had to stitch the handle to secure the wire support inside. Having done that I put it into use, but when in situ, I noticed the front left corner of the lid, (most noticeable ), wasn't covered with fabric so the white underneath was glaringly obvious! Not only that, the material was skimped and frayed. If I hadn't gone to all thetrouble of sewing, I would have sent it back. Had I looked at this item in a shop, I would have noticed the defects and not purchased it. Anyone seeing it in my house, will not rush out to buy one of their own. Lovely fun answer to a mundane recycling situation, pity it lacks an acceptable finish.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Royal mail messed up my delivery and sent it back to the sender. Spoke to customer service and Anam was very helpful and gave me a code to pick the product from my nearest beauty base store. it really showed care and understanding. Top service.”
Helpful Report
Posted 9 years ago
Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.
Posted 9 years ago
Sheila Jones
Verified Buyer
“I found your service extremely good, my perfume arrived safely and packed very well. Thank you very much I shall be very pleased to use your service again”
Helpful Report
Posted 9 years ago
Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.
Posted 9 years ago
Anonymous
Verified Buyer
“Excellent quality product. Gift wrapped beautifully. Thank you”
Helpful Report
Posted 9 years ago
Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.
Posted 9 years ago
Susan Ivatt
Verified Buyer
“Excellent value for money. Parcel dispatched very quickly and arrived several days later. Postage was free. Will purchase from them again and would recommend to friends.”
Helpful Report
Posted 9 years ago
Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.
Posted 9 years ago
Anonymous
Verified Buyer
“I was very happy.”
Helpful Report
Posted 9 years ago
Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.
Posted 9 years ago
Jeet
Verified Buyer
“The orange concealer i bought was very very orange could hve been slighly less”
Helpful Report
Posted 9 years ago
Rosemary Watson
Verified Buyer
“Gave me the correct products and at a great price”
Helpful Report
Posted 9 years ago
Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.
Posted 9 years ago
Anonymous
Verified Buyer
“5*. Quick delivery and great prices. Was pleased with my purchase and would shop here again”
Helpful Report
Posted 9 years ago
Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.
Posted 9 years ago
Anonymous
Verified Buyer
“Was regularly informed about my delivery status. Delivery came on time. Packaged nicely.”
Helpful Report
Posted 9 years ago
Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.
Posted 9 years ago
Jane Dalgleish
Verified Buyer
“Very happy customer will shop again xx”
Helpful Report
Posted 9 years ago
Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.
Posted 9 years ago
Gordon Black
Verified Buyer
“Unable to get product anywhere and got it quickly and at a reasonable price”
Helpful Report
Posted 9 years ago
Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.
Posted 9 years ago
Anonymous
Verified Buyer
“Quick delivery!”
Helpful Report
Posted 9 years ago
Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.
Posted 9 years ago
Beauty Base is rated 4.7 based on 6,536 reviews
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