Beauty Base Reviews

Name: Beauty Base
Address: Unit13, Space Business Park, Abbey Road, Park Royal, Unit13, Space Business Park, Abbey Road, Park Royal, London
Rating: 4.69

4.7 Rating 6,536 Reviews

93 %

of reviewers recommend Beauty Base

4.7

Based on 6,536 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0208 963 5940

Email:

online@beautybase.com

Location:

Unit13, Space Business Park, Abbey Road, Park Royal,
Unit13, Space Business Park, Abbey Road, Park Royal
London
NW10 7SU

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Beauty Base 3 star review on 20th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, cheap and very fast delivery. Very happy with the product I purchased. Would most definitely shop here again!”

Helpful Report

Posted 11 years ago

Great! Mavis please remember to join our loyalty scheme via our website to earn a discount off your next purchase and join our Facebook/twitter page for great offers and competitions.

Posted 11 years ago

“I have been using Beauty Base for a number of years now and the ladies on the phone are always extremely helpful and very friendly. I am surprised how easily they remember me, when I only call every six months or so, from Suffolk. They make the transaction very simple and quick and the postal service is excellent. I can thoroughly recommend using Beauty Base for all kinds of perfumes, that will arrive speedily and safely. A brilliant service!”

Helpful Report

Posted 11 years ago

thank you for you're feedback Stacey, we always try to remember and take care of each and every customer. please remember to join our loyalty scheme or refer a friend scheme through our website to earn a discount off your next purchase.

Posted 11 years ago

“I was very happy with the time my order was dispatched. My products were very well priced and very good value.Thanks everyone at Beauty Base I will be using the service again.10 STARS FOR BEAUTY BASE”

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Posted 11 years ago

That's great to hear Rose, we're glad you're happy with the service! As you'll be using our service again please don't forget to sign up to our loyalty scheme on our website, you'll be entitled to £10 off if you spend over £100 :)

Posted 11 years ago

“Excellent service....order arrived within 48 hours and packed safely. The only problem I had was with my M&S credit card when trying to pay....something which I have informed Beauty Base about. A word of advice ...avoid this card !!”

Helpful Report

Posted 11 years ago

Thank you Ruth for your feedback. We are looking into this with M&S. Remember to join our loyalty scheme to receive a discount off your next purchase :)

Posted 11 years ago

Dear Ruth, just to let you know we have resolved the issue with M&S they are now accepting payments on our site so you shouldn't have a problem in the future :)

Posted 11 years ago

“Fantastic service. Would definately recommend, and will buy again.”

Helpful Report

Posted 11 years ago

Thanks for your feedback Philip! Please remember to recommend a friend through our website you will get 10% off your next order and also join our loyalty scheme for further discount.

Posted 11 years ago

“Arrived quickly and exactly as described - hadn't used beauty base before and very pleased with my items and service”

Helpful Report

Posted 11 years ago

Thank you Judith for your feedback, glad you are happy with your items.

Posted 11 years ago

“Excellent products delivery could have been quicker”

Helpful Report

Posted 11 years ago

thanks for your feedback Alison, we will aim to deliver faster on your next order :)

Posted 11 years ago

“Well packaged against breakage and prompt delivery”

Helpful Report

Posted 11 years ago

Thank you Avis we do aim to please. For offers and competitions please follow us on twitter and Facebook.;

Posted 11 years ago

“Excellent service will use again”

Helpful Report

Posted 11 years ago

Great David! Please visit our website and join our loyalty scheme to be able to get a discount off your next purchase :)

Posted 11 years ago

“Very prompt service great prices beat high street by a mile”

Helpful Report

Posted 11 years ago

Thanks for the feedback Peter, we are glad you are happy with the service. Please remember to join our loyalty scheme to enable a discount on your next purchase :)

Posted 11 years ago

“Excellent service from start to finish.My 1st time ordering with Beauty Base but definitely not the last.”

Helpful Report

Posted 11 years ago

Thank you for your feedback Susan we greatly appreciate it. Please ensure to sign up for our loyalty scheme via our website to earn a discount on your next purchase :)

Posted 11 years ago

“Excellent service the item I bought is for a Christmas present but I am sure the recipient will be very pleased. Will definitely use this company again when I next need any beauty products.”

Helpful Report

Posted 11 years ago

Thank you Wendy for your feedback we are glad you are happy with our services. Please ensure to visit our website and subscribe to our loyalty scheme as you can make a saving on your next purchase :)

Posted 11 years ago

“5 *seller.Excellent customer service. Very fast delivery. Very nice aftershave. Thank you very much. Hope to deal with you again.”

Helpful Report

Posted 11 years ago

Thank you for your kind words we are happy to be of assistance ViKtoija :)

Posted 11 years ago

“The item I wanted is very hard to find so Beauty Base came up trumps. Ordered on 22nd October. Had an e-mail on 23rd to say it had been despatched. Received on either 24th or 25th October, can't be certain exactly what date. Service extremely good. Thank you.”

Helpful Report

Posted 11 years ago

Thank you for your response Helene we aim to provide excellent customer service and happy we can provide this. Please sign up to our loyalty scheme to earn a discount on your next purchase :)

Posted 11 years ago

“This is my first purchase from Beauty Base. I am pleasantly surprised as purchase was very easy,website very organised, delivery fast ,products excellently packaged and I was kept informed about delivery. I can't comment on quality of the perfumes as they are Christmas gifts.But I must add that all boxes are in excellent condition and original.”

Helpful Report

Posted 11 years ago

Glad you had a positive experience Zeljka. For latest offers please subscribe to our newsletter :)

Posted 11 years ago

“Bought for a Christmas present. Fab price and quick delivery”

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Posted 11 years ago

Thank you Sarah we aim to please. Why don't you join our twitter/Facebook page for offers and competitions available? Save a bit of money next time :)

Posted 11 years ago

“My purchase was the best price on the internet & the product was received within 48 hrs of order ( free postage included). Great service thank you.”

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Posted 11 years ago

Thank you for your response David we aim to provide great customer service and are glad to receive comments like this which makes us even more eager to please. Please ensure to subscribe to our newsletter to hear about our latest offers and promos :)

Posted 11 years ago

“It's very nice n I got my parcel at time which is very good! Thanks beauty base”

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Posted 11 years ago

Thank you Faiza you are more than welcome :)

Posted 11 years ago

“Product and website very good only negative thing was using UK Mail to deliver, couldn't find where I lived, numerous text messages back and forth, was told it would fit through my letter box but it didn't and they left it with a neighbour - took over a week to get it from them and missed giving the perfume as a present on my mums birthday so that was disappointing. It would have been easier to use royal mail and I could have collected it next day from the post office.”

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Posted 11 years ago

“Fantastically fast service!! Will definitely use again!! Love my perfume & my son loves his aftershave! ???? x”

Helpful Report

Posted 11 years ago

We are very happy to hear that Carole. Please remember to join our loyalty scheme through our website to earn discount off your next purchase :)

Posted 11 years ago

Beauty Base is rated 4.7 based on 6,536 reviews