Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,330 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

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Amy Howard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good delivery price excellent and looks good very pleased”

Helpful Report

Posted 8 years ago

“The service provided by bedstar can only be described as excellent. The goods are delivered to my home exactly when I'm expecting them. I am kept informed of progress via texts and on the day of delivery by a phone call. The handling ensures no damage and I have complete confidence in them.”

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Posted 8 years ago

“Competitive pricing--first rate delivery service---kept informed of order status from beginning to end.Bought a bed frame--did not have installed so cannot comment--very non stressful experience.”

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Posted 8 years ago

“Service was extremely good. I ordered from this company and goods were received within 2 days”

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Posted 8 years ago

“very good price and very reasonably priced next day delivery, very happy with service…”

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Posted 8 years ago

“very efficient. They texted, emailed and phoned me of the delivery date and time several times. I ordered my bed one day and the next day it was delivered as promised.”

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Posted 8 years ago

“fast delivery and no problems”

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Posted 8 years ago

“No need to shop anywhere else. Great prices & superb delivery service”

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Posted 8 years ago

“Have just placed an order and process was excellent. Website was clear and fast to navigate. I could choose a delivery day, delivery was free (or I could have paid more for a weekend delivery. I received a text and e-mail straight away confirming the order. As part of the process they asked sensible relevant questions about parking, access etc. So far I am very impressed.”

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Posted 8 years ago

“Great site, first class service would look here first if we needed any other bedroom furnniutre setting good standards others should follow”

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Posted 8 years ago

“excellent service kept informed right up to delivery, will certainly use again”

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Posted 8 years ago

“Excellent service from the initial contact sales advisor sarahwho was friendly and helpful and agreed to honour the price match promise after carrying out a simple check. Order was placed for next day delivery”

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Posted 8 years ago

“mattress exactly as described - good price and delivered free of charge on requested day with constant updates even to the point of confirming a time slot and calling me 10 minutes before it arrived - good service is not a thing of the past !”

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Posted 8 years ago

“A good reasonably priced product. Excellent customer service. Would recommend and will definitely use them next time I need a bed or mattress”

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Posted 8 years ago

“Thoroughly professional from the first phone call to order my new bed the confirmation e mail of purchase, loads of texts updating me on delivery date and time, call from delivery drivers confirming they were on their way to when it was delivered”

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Posted 8 years ago

“Kept well informed and delivered at the time stated and the appliance was fitted and worked! What more can you ask for!”

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Posted 8 years ago

“Bedstar was very easy to buy from, the website is good and made it a good experience to browse through. Each bed has all the information about it, and you can also watch a video of the item you are interested in, which i found very helpful. Value for your money, very good. Customer services i cant fault at al”

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Posted 8 years ago

“Exceedingly easy to deal with and record speed delivery”

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Posted 8 years ago

“Very informative from the moment I placed my order. Attention to detail first rate with text and mail messaging showing the progress of my order and delivery times. Even a phone call 5 minutes before the delivery arrived and photos to prove delivery and in my case the fact that we'd been unable to inspect for damage because the room wasn't yet ready! Well done”

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Posted 8 years ago

“What a company. We have had several items from bedstar and everything from check ups to delivery has been TIP TOP. Thank you”

Helpful Report

Posted 8 years ago

Bedstar is rated 4.0 based on 1,330 reviews