bedworks.com.au Reviews

4.57 Rating 205 Reviews
90% of reviewers recommend bedworks.com.au

About bedworks.com.au: A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

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Phone:
1800 940 596

Email:
social@bedworks.com.au

Location:
> Stanmore Store52 Parramatta Rd Stanmore2048 Sydney, NSW> Greenacre Store234 Hume HwyGreenacre NSW 2190(opposite 7Eleven petrol station)

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier, Own Driver
Customer Service
communication channels
Telephone
"Good service and fast"
Hi Robert Thank you so much for taking the time to write to us your kind words. We appreciate your review and we are delighted to hear that you like the service. Bedworks is always dedicated to providing better customer service and performance-orientated. We aim for offering the best bedding products including mattress and bed frame. The Comfort Sleep Chiro Posture Pocket Spring Mattress is no doubt good value for the money as its thicker coils make it excellent support compare to same price range mattresses. Bedworks would love our customers to share their individual creative visions with our products - why not join us and share your bedroom design on Instagram and bedworks.com.au? Thank you for supporting our business. The BedWorks Team
"Easy to use, great value"
Hi Beth. Thank you for taking the time to write us your kind words. Sleepeezee Series Ensemble Bed Base you ordered is always a popular product in Bedworks range. It's easy to move due to its lightweight and its sturdy padded slatts structure offers excellent support. Bedworks would love our customers to share their individual creative visions with our products - why not join us and share your bedroom design on Instagram and bedworks.com.au? Thank you for supporting our business. The BedWorks Team
"Simple navigation"
Hi Ryan, thanks for your positive review of the Sublime mattress and we're glad you find it comfortable! Let us know if we can help out with any other bedroom furnishing products. The Bedworks Team.
"Delivery came next day. The staff who delivered it did eveyrthing for me quickly and were very friendly. Would use again."
Hi Lauren, thanks for your positive review of our service delivering and installing your Peppa II upholstered bed frame. Let us know if we can help out with other bedroom furnishing products in future and we're glad you recommend us! The Bedworks Team.
"Have waited over a week for a response involving returning an item, still waiting.."
"Very helpful"
Thank you for taking the time to write us your kind words, Susan!
"Great service, good quality and on time"
Hi Maya! Thank you so much for taking the time to share your positive Bedworks shopping experience. We are delighted to hear that you are happy with our products and service, in particular, the Copenhagen Timber Storage Trundle Bed Frame you purchased recently. The team at Bedworks are dedicated to delivering customers a uniquely premium mattress & bed frame shopping experience instore and online, hence our local custom-made bedding & furniture service. Bedworks would love our customers to share their individual creative visions with our products - why not join us and share your bedroom design on Instagram and bedworks.com.au?
"First time on this website. Seamless from start to end. Bed and mattress both were good quality and as described. Enquires were answered promptly. I made 2 phone enquires, one was better than the other. (Tip to Bedworks: When customers make phone enquires, that means they want more information, not to have the words on screen on the website recited back at them.) Delivery called within an hour of order to arrange next day delivery. Delivery took place within allotted time. Well done Bedworks!"
Hi Meena! Thank you so much for taking the time to share your positive Bedworks shopping experience. We are delighted to hear that you are happy with our products and service, in particular, the Peppa II Velvet Upholstered Slat Frame and Comfort Sleep Chiro Posture Pocket Spring Firm Mattress you purchased recently. The team at Bedworks are dedicated to delivering customers a uniquely premium mattress & bed frame shopping experience instore and online, hence our local custom-made bedding & furniture service. Bedworks would love our customers to share their individual creative visions with our products - why not join us and share your bedroom design on Instagram/bedworks.com.au? Thank you for supporting our business. The BedWorks Team
"No nonsense service and quick delivery of order... would certainly use again."
Hi Mark! Thank you so much for taking the time to share your positive Bedworks shopping experience. We are delighted to hear that you are happy with our products and service, in particular, the Spinal Comfort Inner Spring Mattress and SlumberZone Ensemble Base you purchased recently. The team at Bedworks are dedicated to delivering customers a uniquely premium mattress & bed frame shopping experience instore and online, hence our local custom-made bedding & furniture service. Bedworks would love our customers to share their individual creative visions with our products - why not join us and share your bedroom design on Instagram and bedworks.com.au? Thank you for supporting our business. The BedWorks Team
"Excellent quick and the delivery man was extremely helpful and accommodating - a stand out"
Hi Anne Thank you so much for taking the time to share your online shopping experience in Bedworks and the review to the product. We are delighted to know that you are happy with shopping in Bedworks, The Comfort Plus Pocket Spring Memory Foam Mattress you ordered is absolutely a good choice in Bedworks mattress range. More than anything, Bedworks would love to know and share the individual creative visions of our customers like how they are designing their room with bed and furniture bought. You are more than welcome to join us and share your bedroom design in Instagram and @bedworks.com.au. Thank you again and have a lovely day! The Bedworks Marketing Team
"very professional and delivery communication good"
Hi Catherine We want to thank you for taking the time to share your review with us. It's exhilarating to know that you are happy with our customer service and the Spinal Comfort Innerspring Mattress. Bedworks is dedicated to delivering the best range of mattresses and bed frame, and we are specialising in the locally custom-made bed frame, bedroom furniture. Thank you for supporting our business. More than anything, Bedworks would love to know and share the individual creative visions of our customers like how they are designing their room with bed frames and furniture bought. You are more than welcome to join us and share your bedroom design in Instagram and @bedworks.com.au. Thank you again and have a lovely day! The Bedworks Team
"Easy to use website and quick on delivery"
Hi Chris! Thank you for your kind words! Bedworks is dedicated to delivering the best range of mattresses and bed frame, and we are specialising in the locally custom-made bed frame, bedroom furniture. Thank you for supporting our business. More than anything, Bedworks would love to know and share the individual creative visions of our customers like how they are designing their room with bed frames and furniture bought. You are more than welcome to join us and share your bedroom design in Instagram and @bedworks.com.au. Thank you again and have a lovely day! The Bedworks Team
"Very good, great service. I would recommend."
Thank you for your review, George!
"Website is a bit old- style build, but it's easy to natigate through. There is a huge selection for every need so I found what I was looking for. Also descriptions of the products are well written. They called us with the delivery details and they were really helpful and tried their best to be flexible. Great service!"
Hi Livia Thank you so much! Your review gives us a helpful customer insight regarding our website. It's exhilarating to hear that you are happy with our service and product. The Comfort Sleep Posture Indulgence Tight-Top Firm Mattress you ordered is absolutely a good value for the money and a premium mattress which offers you a good sleep! Bedworks are dedicated to delivering the best range of mattresses and bed frame, and we are specialising in the locally custom-made bed frame, bedroom furniture. Thank you for supporting our business. More than anything, Bedworks would love to know and share the individual creative visions of our customers like how they are designing their room with bed frames and furniture bought. You are more than welcome to join us and share your bedroom design in Instagram and @bedworks.com.au. Thank you again and have a lovely day! The Bedworks Team
"Service was great. Staff were very helpful during ordering and delivery and installation staff were fantastic too. Quality of the product is excellent."
Hi Melissa Thank you for your kind words! It's very inspiring to hear that you are happy with our service and the innovation Living Cubed 140 Sofa Bed. Bedworks is dedicated to delivering the best range of bedroom furniture and sofabed, and we are specialising in the locally custom-made bed frame. Thank you for supporting our business. More than anything, Bedworks would love to know and share the individual creative visions of our customers like how they are designing their room with bed frames and furniture bought. You are more than welcome to join us and share your bedroom design in Instagram and @bedworks.com.au. Thank you again and have a lovely day! The Bedworks Team
"The online chat was really helpful, I got a new mattress for my flat for a bargain and they delivered it on a Saturday which was incredibly helpful :)"
Hi Elizabeth Thank you so much for taking the time to post your kind words! We are delighted to hear that our online chat and delivery team offered you an excellent service in a helpful way. And it's inspiring for us that you are happy with the OP Deluxe Pillow Top Mattress. Bedworks are dedicated to delivering the best range of mattresses and bed frame, and we are specialising in the locally custom-made bed frame, bedroom furniture. Thank you for supporting our business. More than anything, Bedworks would love to know and share the individual creative visions of our customers like how they are designing their room with bed frames and furniture bought. You are more than welcome to join us and share your bedroom design in Instagram and @bedworks.com.au. Thank you again and have a lovely day! The Bedworks Team
"Always easy to deal with and next day delivery is great"
Hi David We appreciate you taking the time to post your review and for sharing your honest feedback. Great to hear that you had a good experience and are happy with our product. Please feel free to share a photo with us. We would love to see how it works in your space! Have a brilliant day David! The Bedworks Marketing Team
"Terrible delivery service. Product is okay, shame i cannot recommend these guys to buy another bed. If the extra $50 for special delivery was mentioned i would have done it. Kids music teacher was abhorred to see a disabled person shoving a bed upstairs.Lady was rude and quite silly. Accused md of trying to ruin the business name..... Take responsibility for your bad service. Apologise. Rectify the problem. Realise I ran back from a meeting to recieve delivery and like most people i have to work!"
Dear Carmen Thank you for letting us know about your delivery/customer service issues when purchasing from us recently. We are reviewing our current delivery booking system and allocated customer time frames, given Sydney traffic in the inner west and western suburbs where our showrooms are located. We are now working on having both our showroom and online customer service processes streamlined and optimised. Should you wish to speak with our warehouse staff about your experience, you can contact our Greenacre office on (02) 9790 6100, or alternatively provide your written feedback via our online form: https://www.bedworks.com.au/contact-us BedWorks Marketing Team
"Excellent. Fast effective communication & delivery. Highly recommended."
Hi Marianne Thank you so much for taking the time to give us your kind words! It is great to hear that you had a good experience in Bedworks and are happy with the Slumberzone Ensemble Base. This product is a good value for the money, and it offers you an excellent support with its sturdy and robust structure. We at Bedworks are proud to be a local business specialising in locally custom made timber bed frames for the better quality. For any assistance in future, please do not hesitate to contact us via email, chat or call whichever is convenient for you. We are always excited to know and share the individual creative visions of our customers like how they are designing their room with bed frames and furniture bought. You are more than welcome to join us and share your bedroom design in Instagram and @bedworks.com.au.
"I brought bed 15/11/18 it was suppose to be next day delivery, it didn't happen. When I rang a few days later asking why I hadn't received it, it was blamed on the driver I did receive it on the 16/11/18, very happy with bed not the service"
bedworks.com.au is rated 4.57 based on 205 reviews