bedworks.com.au Reviews

4.57 Rating 232 Reviews
91 %
of reviewers recommend bedworks.com.au
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver, Courier
average delivery time
Next Day
on-time delivery
Greater than 90%
accurate and undamaged orders
100%
Customer Service
communication channels
Telephone
Read bedworks.com.au Reviews

About bedworks.com.au:

A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:

1800 940 596

Email:

social@bedworks.com.au

Location:

> Stanmore Store52 Parramatta Rd Stanmore2048 Sydney, NSW> Greenacre Store234 Hume HwyGreenacre NSW 2190(opposite 7Eleven petrol station)

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Website is a bit old- style build, but it's easy to natigate through. There is a huge selection for every need so I found what I was looking for. Also descriptions of the products are well written. They called us with the delivery details and they were really helpful and tried their best to be flexible. Great service!
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Hi Livia Thank you so much! Your review gives us a helpful customer insight regarding our website. It's exhilarating to hear that you are happy with our service and product. The Comfort Sleep Posture Indulgence Tight-Top Firm Mattress you ordered is absolutely a good value for the money and a premium mattress which offers you a good sleep! Bedworks are dedicated to delivering the best range of mattresses and bed frame, and we are specialising in the locally custom-made bed frame, bedroom furniture. Thank you for supporting our business. More than anything, Bedworks would love to know and share the individual creative visions of our customers like how they are designing their room with bed frames and furniture bought. You are more than welcome to join us and share your bedroom design in Instagram and @bedworks.com.au. Thank you again and have a lovely day! The Bedworks Team
Service was great. Staff were very helpful during ordering and delivery and installation staff were fantastic too. Quality of the product is excellent.
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Hi Melissa Thank you for your kind words! It's very inspiring to hear that you are happy with our service and the innovation Living Cubed 140 Sofa Bed. Bedworks is dedicated to delivering the best range of bedroom furniture and sofabed, and we are specialising in the locally custom-made bed frame. Thank you for supporting our business. More than anything, Bedworks would love to know and share the individual creative visions of our customers like how they are designing their room with bed frames and furniture bought. You are more than welcome to join us and share your bedroom design in Instagram and @bedworks.com.au. Thank you again and have a lovely day! The Bedworks Team
The online chat was really helpful, I got a new mattress for my flat for a bargain and they delivered it on a Saturday which was incredibly helpful :)
Helpful Report
Hi Elizabeth Thank you so much for taking the time to post your kind words! We are delighted to hear that our online chat and delivery team offered you an excellent service in a helpful way. And it's inspiring for us that you are happy with the OP Deluxe Pillow Top Mattress. Bedworks are dedicated to delivering the best range of mattresses and bed frame, and we are specialising in the locally custom-made bed frame, bedroom furniture. Thank you for supporting our business. More than anything, Bedworks would love to know and share the individual creative visions of our customers like how they are designing their room with bed frames and furniture bought. You are more than welcome to join us and share your bedroom design in Instagram and @bedworks.com.au. Thank you again and have a lovely day! The Bedworks Team
Always easy to deal with and next day delivery is great
Helpful Report
Hi David We appreciate you taking the time to post your review and for sharing your honest feedback. Great to hear that you had a good experience and are happy with our product. Please feel free to share a photo with us. We would love to see how it works in your space! Have a brilliant day David! The Bedworks Marketing Team
Terrible delivery service. Product is okay, shame i cannot recommend these guys to buy another bed. If the extra $50 for special delivery was mentioned i would have done it. Kids music teacher was abhorred to see a disabled person shoving a bed upstairs.Lady was rude and quite silly. Accused md of trying to ruin the business name..... Take responsibility for your bad service. Apologise. Rectify the problem. Realise I ran back from a meeting to recieve delivery and like most people i have to work!
Helpful Report
Dear Carmen Thank you for letting us know about your delivery/customer service issues when purchasing from us recently. We are reviewing our current delivery booking system and allocated customer time frames, given Sydney traffic in the inner west and western suburbs where our showrooms are located. We are now working on having both our showroom and online customer service processes streamlined and optimised. Should you wish to speak with our warehouse staff about your experience, you can contact our Greenacre office on (02) 9790 6100, or alternatively provide your written feedback via our online form: https://www.bedworks.com.au/contact-us BedWorks Marketing Team
Excellent. Fast effective communication & delivery. Highly recommended.
Helpful Report
Hi Marianne Thank you so much for taking the time to give us your kind words! It is great to hear that you had a good experience in Bedworks and are happy with the Slumberzone Ensemble Base. This product is a good value for the money, and it offers you an excellent support with its sturdy and robust structure. We at Bedworks are proud to be a local business specialising in locally custom made timber bed frames for the better quality. For any assistance in future, please do not hesitate to contact us via email, chat or call whichever is convenient for you. We are always excited to know and share the individual creative visions of our customers like how they are designing their room with bed frames and furniture bought. You are more than welcome to join us and share your bedroom design in Instagram and @bedworks.com.au.
I brought bed 15/11/18 it was suppose to be next day delivery, it didn't happen. When I rang a few days later asking why I hadn't received it, it was blamed on the driver I did receive it on the 16/11/18, very happy with bed not the service
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Great service - quick delivery and happy with product
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Thank you for your kind words, Alex!
easy to deal with
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Thank you for your review, Gibson!
Very good quality!!
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Hey Julie Thank you for taking the time to write your kind words.
Product is not in good quality. We could not fix one drawer of 4 drawers as it is missing nuts. I am forwarding photos to get a replacement. They are good as far as the delivery and online ordering are considered. They need to improve the qualiry of the products.
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This transaction was very easy to execute and the service and quality of the bed is excellent.
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Hi Jensen Thanks for your purchase of Cronulla Bed Frame and taking a time out to leave us such kind words. We are extremely glad to know that you had a great experience choosing a product and service that matched your requirements. Cronulla bed frame is one of our most popular online products known for its raw timber aesthetics. Thanks for your business with Bedworks. Please reach out to us via email, chat or phone if you need any assistance with regards to your purchase. The Bedworks Team
Easy to navigate website. Great service. Recommend.
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Hi Dorothy, Thanks for taking a time out to leave us a review. Bedworks team is highly exhilarated to know that you are happy with the product and service provided by us. It's our endeavour to provide the best user-friendly experience to our online customer with ease of choosing the product and service. Thank you once again for purchasing the Domino Mattress with Bedworks and if you need any future assistance with regards to your purchase, feel free to contact us via email, chat or call on our toll-free number. The Bedworks Team
The customer service was fantastic, unlike other places where I got previous mattresses, they actually made sure they delivered my mattress all the way up the stairs to my bed.
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Hi Claire Thank you so much for taking the time to write your kind words. And thank you for supporting Bedworks business. The Sleepeezee Slumberzone Allure Plush Mattress you purchased is featuring 5 zoned Tempered Pocketed Coil and high-density foam box construction with zoned cell configuration for optimal postural support. This brand Sleepeezee has over 70 years experience manufacturing handcrafted mattresses which guarantee the good quality We are always excited to know and share the individual creative visions of our customers like how they are designing their room with bed frames and furniture bought. You are more than welcome to join us and share your bedroom design in Instagram and @bedworks.com.au. Thank you again and have a lovely day! The Bedworks Team
Easy to use and great service
Helpful Report
Hi Olivia Thank you so much for your lovely note. We are glad to hear that you are happy with our product and service. We at Bedworks are dedicated providing the best mattress & bedframe in Sydney and we are proud to be a local business offering custom-bed service. Thank you for supporting us. We are always excited to know and share the individual creative visions of our customers like how they are designing their room with bed frames and furniture bought. You are more than welcome to join us and share your bedroom design in Instagram and @bedworks.com.au. Thank you again and have a lovely day! The Bedworks Marketing Team
Great service. Awesome product.
Helpful Report
Hi Hamish We would like to thanks for your lovely note for sharing your experience in Bed works. A lot of love and hard work in our service and product and we are glad that you love it. As a Sydney base bed shop, we are always dedicating to providing the best mattress&bed with the best price. Just a quick tip, remember to put a mattress protector to your Comfort Zone Memory Foam Pillow Top Mattress keep it fresh and clean :) And you are more than welcome to share your bedroom design to Bedworks in Instagram. Have a brilliant day The Bedworks Marketing Team
Superb customer service
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Hi Alberto We can't thank you enough for your kind review of OP Deluxe Pillow Top Mattress and Bedworks service. I notice that you place the order online for our next day delivery product range and we are glad to hear that you are happy with our service. More than anything, we would love to contribute our best foot forward and share superb creative bedroom design with Bedworks product to our customers. You are more than welcome to join us and share your idea in Instagram and @bedworks.com.au Thank you again. The Bedworks Marketing Team
I placed the order it was delivered on the promised date by very courteous carriers. Seamless! I recommend Bedworks!
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Hi Cettina! Thank you so much for taking the time to share your Bedworks experience! We appreciate your review and are glad to hear that you are happy with your mattress and our service. More than anything, we would love to contribute its best foot forward and share creative bedroom design to customers. You are more than welcome to join us and share your bedroom design in Instagram and @bedworks.com.au Thanks again for being a loyal customer and writing this awesome review. Should you have any further question please don't hesitate to contact us at 1800 960 298 The Bedworks Marketing Team
Ordered on 28/8 and still haven’t received beds
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Great bed and was delivered so quickly
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Hi Schariz Thank you for your lovely review. I so appreciate you taking the time to share your experience at Bedworks. More than anything, we want to bring the Sydney bedroom design together to share the fantastic idea for every customer who wants to decor their bedroom. You are more than welcome to share your bedroom design in Instagram and @Bedworks.com.au Thanks again for being a loyal customer and writing this awesome review. Should you have any further question please don't hesitate to contact us at 1800 960 298 The Bedworks Marketing Team
bedworks.com.au is rated 4.57 based on 232 reviews