“I bought bare root small trees, shurbs, and an Acer. The Acer looked dead on arrival but the response was, its not dead its dormant.
The email correspondance has gone on for weeks and I feel they have treated me like an idiot, the Acer only cost £13, so I'm not sure why they are reluctant
to give a refund. I'm just glad it wasn't something more expensive. I definitely will not be buying from them again.”
“Ordered Hawthorn trees. When they came into leaf they were not the trees we ordered. Terrible customer service. We sent a photo and asked them what they were. No reply at all. Cannot contact them again through ebay.”
“Never buy from Beechwood Nurseries (3fatpigs)
Plants arrived half size of advertised and when I emailed was told this is policy and staff are told to send much smaller plants.
Crooks!
Don’t get caught out.
Avoid Beechwood Nurseries at all costs”
“Bought a Wisteria last year (from eBay). Was in very poor condition when it arrived. Complained about it but seller never bothered to reply. Lo and behold, it is now completely lifeless. Very annoyed that the wisteria has died and very annoyed at the lack of any empathy from this company. Avoid”
“Tree arrived 2 foot shorter than originally bought at price advertised when queried was told prices were increased so sent shorter tree!! I needed a tall tree I was advised couldn’t return so basically had to like it or lump it spent £34.00 on a tree I can’t use and it never survived the awful cling film wrap it was sent through the post with - Will not use this nursery again. NB they advertise on EBay as Beechwood Nurseries or online 3 fat pigs”
“Bought 70no 120-150 beech hedges, bushy and well rooted. My issue is the largest plants I have received are 120cm. The majority are 110-120. The smallest bringing 100-110.
When I questioned at first, I was told I had planted them to deep.
And the second time I contacted they said the overall size includes the roots.
I have worked in the gardening and construction industry for over 30 years and I have never heard such nonsense. Plants are measured from ground.
I thought it was a genuine mistake, and it turns out they are just scam artists.
AVOID!!!!!”
“I got my ordered shrubs today and am very happy with them. They're healthy, well watered, and packaged with great care. Looking forward now to planting them and watching them grow. Thank you!”
“Bought blackcurrant bushes from them via Ebay, where they were advertising them for sale in 2 litre pots at £7 each. Bought three...and they sent bare rooted plants...not what I ordered or paid for.”
“Received a tree with a pre-existing damaged branch that they advise I remove - leaving it with ONLY TWO branches on one side. Needless to say, it won't stand up and is certainly no use as a heavy bearing fruit tree. Appalling customer service. Far better off planting your money in the ground, than handing it over to them”
“Bought two small lemon trees last year for my mum and I. Followed google instructions with weekly citrus feed from Homebase. One year late WOW! See photo! Also got a 5 ft bare root cherry tree November 2020 and planted it on a good cold day about a week after I got it. Buds are just coming out 4 months later. Lovely shape. Looking forward to the blooms. Also 3 rose bushes at same time with buds coming out. Surprised and shocked at the negativity on here when Ive had consistently good products, packaging and service. Packaging for my mum was lovely. Think there’s a bit of a vendetta towards this company? The plants make there way up to the north coast absolutely fine!”
“Cowboys!
I ordered 33 red robins, 20-40cm, most were twigs at 10cm high the others bearly 20cm, I emailed then and they said they have been pruned to grown wider???
You cant leave a bad review on their website either.”
“I ordered hedge plants. What arrived did not in anyway resemble the description I ordered. They refuse to replace or refund.
Absolute crooks!
Cowboys!
Don’t ever order from 3fatpigs”
“Seen some bad reviews on here but I've had a really good experience- ordered a bare root quince tree in late January 2021 which arrived 2 days later packaged well. Can't wait to see what the fruit is like!”
“SUB STANDARD PLANTS AND APPALLING CUSTOMER SERVICE. Really wish I had read these reviews before I bought from them. **** AVOID THIS COMPANY ***** I ordered 250 2ft to 3ft bare root hedging plants. Could not believe how small the parcel was when it arrived, on checking I found that 160 plants were less than 2ft tall, in fact 70 ish were only just over 1 ft. Emailed them with a complaint. Bear in mind these are plants that need dealing with quickly. No response after 3 days, so phoned twice, on 4th day a cursory email arrived from Robert. No apologies, no explanation, just a one liner saying if I wasn't happy I could send them back. I asked for a returns label, or I said I would be happy if they replaced the 160 that were too small. Another 4 days later I chased by phone, finally got a one line email saying exactly the same one line as before. Wish I had taken notice of the various review platforms before I ordered. SUB STANDARD PLANTS AND APPALLING”
“Ordered 2 Pink Berry shrubs and paid for 2 pink berry shrubs, then had delivered 2 dark red berry shrubs that I could of got elsewhere for a lot cheaper than the £25 a shrub I paid. Have phoned and left emails, finally got an email back asking for photo's, which I sent quite clearly showing both plant description on the plants and what was on the Invoice and since then not heard anything back.”
