Beer Hawk Reviews

Name: Beer Hawk
Address: Thorp Arch, Wetherby
Rating: 4.36

4.4 Rating 5,759 Reviews

83 %

of reviewers recommend Beer Hawk

Company Reviews

Questions

Metrics

4.4

Based on 5,759 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01423 525750

Email:

info@beerhawk.co.uk

Location:

Thorp Arch
Wetherby
LS23 7FU

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Beer Hawk 5 star review on 28th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection, good filtering on website, good delivery and communication, but website has a few glitches and beers are as expensive as in a high street shop”

Helpful Report

Posted 8 years ago

“Excellent service, beers were delivered 2 days after order and within the 1 hour slot provided. I was using vouchers I had been given which I found a little confusing to get applied but eventually found it. Excellent range of beers, I ordered two different crates. I don't think the value is great given it is an online company and buying non custom crates so would expect lower price per bottle. Wouldn't expect to pay much more for individual bottle in a pub for some of these beers. Some are often in supermarkets for less as well. As mentioned, mine were free as a gift otherwise wouldn't use the site.”

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Posted 8 years ago

“Ordered as a birthday gift - delivery arrived swiftly and in good condition and was much appreciated by the "birthday boy" . Thank you”

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Posted 8 years ago

“All the items ordered - beers and glasses - were good and as expected. However I had a problem in that 2 parts of my order were missing and presumed forgotten about. All items were gifts for my son's birthday and we didn't realise that it was only a part order until the large boxes were opened on his birthday. They were dispatched quickly after I emailed and asked where they were. Also I was very disappointed not to get my goods in the 3 day time limit advertised on the website as they were gifts and I felt let down. Further to this I have had no apology from Beer Hawk at all. I am in Naked Wines wine club and their Customer Service is outstanding. Any problems with delivery or the wine etc and they are very quick to apologise.”

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Posted 8 years ago

“Quick delivery, excellent selection, overdid it on the packaging a bit!”

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Posted 8 years ago

“Discovered that some of the beer ordered was rather nice. It seems to have disappeared from the fridge. I'd better order some more.”

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Posted 8 years ago

“speedy delivery, good offer, quick service over the phone. Only downside was duplicate (and then triplicate) emails with gift vouchers but better than none at all.”

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Posted 8 years ago

“Pre-order of Brewdog Born to die. Shipped Friday and received on the Monday. Well packaged (previous order was damaged so big improvement) received with no issues. Thanks!”

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Posted 8 years ago

“The website, selection of beers were both very good. I would be happy with more Belgiums. My biggest complaint had to do with the shipping. My contact information was not transferred to the shipper, UKMail several times. And this led to things showing up unannounced. UKMail was great with the 1 hour window when the connection was made.”

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Posted 8 years ago

“Initially had a problem with the delivery. One phone call put everything right and I had excellent service from the guy on the phone”

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Posted 8 years ago

“Great company to do business with. deliveries always on time. Stock and choice is good.”

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Posted 8 years ago

“Easy to navigate website. Gift of mixed beers delivered successfully- and enjoyed by recipient. Many thanks.”

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Posted 8 years ago

“Bought as a gift for my husband and he loved it. He has enjoyed every bottle he has drunk so far.”

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Posted 8 years ago

“What a good selection of craft beers I may order another box”

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Posted 8 years ago

“I ordered the world lager mixed case (15 bottles) for my brother's birthday. The web site is very good, delivery was very efficient although possibly a bit expensive. I believe that the beers were excellent although, knowing my brother, I doubt I will taste any of them. I will definitely use Beer Hawk again and would recommend that you try it too.”

Helpful Report

Posted 8 years ago

“Good products, prices a little high when comparing to other companies, but quick delivery.”

Helpful Report

Posted 8 years ago

“Usual good standard and choice of bottled beer just one minor complaint, could do with a few more British beers and less foreign ones”

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Posted 8 years ago

“As a first time user I was impressed by the speed of delivery and quality of most the beers, including the 40% that were substitutes.”

Helpful Report

Posted 8 years ago

“Been a regular customer for several years, Beer Hawk's selection is excellent and their customer service is always there and of high quality when you need it.”

Helpful Report

Posted 8 years ago

“Very efficient ordering over the 'phone with good updates on order confirmation and delivery progress. Slight hitch in that I requested a delivery on Saturday ( and paid extra for that ) but it was delivered on Friday ( i.e. early ). I guess they thought this would be better service but was disappointing as no-one was there to take delivery. Overall though, I was impressed.”

Helpful Report

Posted 8 years ago

Beer Hawk is rated 4.4 based on 5,759 reviews