Beer Hawk Reviews

Name: Beer Hawk
Address: Thorp Arch, Wetherby
Rating: 4.36

4.4 Rating 5,759 Reviews

83 %

of reviewers recommend Beer Hawk

Company Reviews

Questions

Metrics

4.4

Based on 5,759 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01423 525750

Email:

info@beerhawk.co.uk

Location:

Thorp Arch
Wetherby
LS23 7FU

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Beer Hawk 5 star review on 28th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection, easy ordering, speedy delivery, beers enjoyed BUT - excessive packaging I feel, huge box for 5 beers .... I know it's precious cargo however ....... Environment & all that ......”

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Posted 8 years ago

“Deliveries are always punctual. The beer was for a friend, so I cannot about it. She told me it is very nice.”

Helpful Report

Posted 8 years ago

“I have ordered numerous times and as ever, the selection of Beers was/is fantastic. I still think the bottles can be a bit on the pricey side, particularly for some of the 275/335 ml bottles but still cheaper than you would pay in the Pub. My slight concern this time was that I entered a gift voucher in for my order and not for the first time, it rejected it. I called yourselves and asked for a reason as to why, acknowledging that it might be out of date, although I wouldn't have thought so. I also outlined that I wanted to use some beer tokens to reduce the cost of my order. In relation to the gift voucher and beer tokens, I was told to expect a call or E-Mail about this, but it did not happen. As such, I am still unsure about the Gift Voucher validity or how to use my beer tokens at checkout stage. So, in all honesty, not as impressed as I have been on previous occasions. The beer is still good though!!!!”

Helpful Report

Posted 8 years ago

“Delivery took longer than expected due to one of the beers being out of stock, but communication from beer hawk to resolve this was great. I would use again, my only issue is that my delivery note to leave with a neighbour wasn't followed- the box was left on my doorstep, surprised it was still there when I got home!”

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Posted 8 years ago

“The product and selection are great, but the delivery service was disappointing. I ordered my case with plenty of time to arrive on Saturday, and paid the £13.99 delivery charge. However, it didn't arrive till the following Monday due to a "delay". I alerted the customer service team and was offered £7 or beer tokens. I would have appreciated the full delivery charge being refunded personally, but maybe I'm being pedantic.”

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Posted 8 years ago

“Quick and efficient delivery.”

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Posted 8 years ago

“Glasses arrived quickly and in perfect condition. Love the Brewdog teku style glass and the Schneider Weisse glass is a great example of it's style.”

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Posted 8 years ago

“Surprise present of Belgian beers for my husband. Unfortunately the packaging was damaged and a bottle was broken in the process, I got in touch with Beer Hawk and we settled the problem amicably and very quickly. Husband was suitably surprised and is happily enjoying all the various beers, will definitely get more.”

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Posted 8 years ago

“Products are first class, just had my third order. However must watch special delivery... ordered for fathers day on very last orders only to find it was very last delivery next day with free delivery!! After I e mailed delivery charge kindly refunded. My husband and one of our friends have been delighted with their special beers.”

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Posted 8 years ago

“Beer is lovely it's just a shame the couriers you use are rubbish, paid for 2 day delivery and it didn't arrive in that time. In fact they rearranged it then said I did it even though I did. But beers good !”

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Posted 8 years ago

“Beerhawk delivered on time for Father's Day and my dad really enjoyed the beer! Thanks team! From Sarah”

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Posted 8 years ago

“The beers were well received. I ordered the fathers day package. Only issue was that we had 2 of one kind and I was expecting all to be different.”

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Posted 8 years ago

“You need to advise postage costs before the screen where you ask for visa details - maybe when viewing basket/trolley. To do otherwise seems disingenuous, like not pricing in tax. I wanna see the full price asap when making a purchase.”

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Posted 8 years ago

“Excellent customer service Only tried 1 beer so far - Jaipur IP ale- verry good”

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Posted 8 years ago

“beer selection second to none wish they would use a better delivery company”

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Posted 8 years ago

“Delivery a bit too unpredictable. Generally notification of time of arrival is sent on the same day; hence not allowing for people to plan their day.”

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Posted 8 years ago

“Products and selection are great as usual, excellent delivery service too. The delivery driver is great at leaving in safe place. Some downsides include high delivery cost and excess packaging when ordering small number of bottles.”

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Posted 8 years ago

“Good products, was bought for a prezzie and disappointed the beers where not in a nice box when I opened the box they came in. Was not a surprise as it says beer hawk on the box.”

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Posted 8 years ago

“Bought as a gift and it was well received. My only negative is that is that out of the 12 bottles I received 2 small cans of ale. Very disappointing especially when giving as a gift.”

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Posted 8 years ago

“Overall good.... *some* prices are expensive relative to other suppliers.”

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Posted 8 years ago

Beer Hawk is rated 4.4 based on 5,759 reviews