Beer Hawk Reviews

Name: Beer Hawk
Address: Thorp Arch, Wetherby
Rating: 4.36

4.4 Rating 5,759 Reviews

83 %

of reviewers recommend Beer Hawk

Company Reviews

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Metrics

4.4

Based on 5,759 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01423 525750

Email:

info@beerhawk.co.uk

Location:

Thorp Arch
Wetherby
LS23 7FU

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Beer Hawk 5 star review on 28th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The reviews of the beers are a good feature. The delivery was very quick and well packaged.”

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Posted 8 years ago

“We had a few early issues but they have been resolved and they have been great to deal with, Been advised on another case to try which there sending out Quality customer service and very helpful especially Lousie”

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Posted 8 years ago

“We liked all the beers,and picked one or two that we will be ordering again, thank you Beer Hawk”

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Posted 8 years ago

“I'm not going to delve into the philosophical or social aspects of the company making me happy. If it did I would need psychiatric help. I like beer hawk overall. Good selection of genuine beers at good prices. But Internet companies rise or fall on two very simple things. Packaging and delivery. I have had one packaging issue so no big deal for me, but I have read of many having that problem. Uk mail I believe is letting this company down. It tries to be up to date with texts and emails then delivers half the stuff. Or the wrong stuff. To the wrong place. New carrier contract is needed. Part from that. Quite pleased.”

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Posted 8 years ago

“Two boxes of beer ordered at the same time. Waited in for delivery which arrived at correct time. When delivery arrived only one box arrived - very bashed (although contents fortunately undamaged). When rang Beer Hawk was told next box would be delivered the next day so had to wait in again. Beer from here is excellent but have ordered 7/8 times and twice there has been an issue which is why top marks not given.”

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Posted 8 years ago

“Enjoyable range of beers, if they were priced at this level normally, would be a regular customer”

Beer Hawk 4 star review on 29th August 2016

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Posted 8 years ago

“The only reason I have given slightly lower marks is not about the products, I am extremely happy with. Unfortunately I had terrible trouble with the delivery. I was promised on four deprecate occasions that my delivery would be made. The reason for the gift was a birthday surprise which it didn't arrive in time for. No one could help, in fact a young lady from your staff said, " I don't know what you want me to do about it" not a good response to a upset customer.”

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Posted 8 years ago

“They stocked the beer I wanted, I also found a glass that put the cost of the order above the free carriage price. The delivery arrived a day earlier than it was expected”

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Posted 8 years ago

“Beer Hawk are the second company I've used to buy beer by mail order, so my scope for comparison is limited. But while their range is possibly less extensive, everything I ordered was delivered (ie, no surprise substitutions). Their delivery charge is lower too (though as I ordered more than £50-worth of beer, the delivery came free anyway). The bottle of Founders Centennial IPA was past its sell-by date, albeit just by two weeks and I didn't suffer any ill effects as a result. The order arrived promptly. So on balance, a positive experience, and I'm pretty sure I'll be using them again.”

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Posted 8 years ago

“Only stated that it didn't arrive on time as I had to contact them to remind them about my order, I left it 4 days before contacting (their website states 3-day delivery time frame) the lady I spoke to was pleasant and helpful and when the order did arrive (the day after I contacted them). Was well packaged and labelled. Overall a decent experience and hopefully next time will be better :)”

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Posted 8 years ago

Glad it arrived for you

Posted 8 years ago

“Parcel dispatched quickly with good tracking info. Curious as to why my parcel was left behind a wheelie bin. I had requested that the parcel was to be left with a neighbour if I was not home. The instruction was even displayed on the postal label!”

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Posted 8 years ago

David - i will speak to the couriers about this

Posted 8 years ago

“I have used beer hawk several times and never had any problems, sadly this time, I never received the full order and it was a birthday present of bottles that you can't get locally in shops.”

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Posted 8 years ago

Oh no Carline, drop me an email and let's look at it for you - sorry

Posted 8 years ago

“Beer arrived one day later than expected, but it still arrived = 1 Happy customer, I will be a return.”

Beer Hawk 4 star review on 11th August 2016

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Posted 8 years ago

“Facebook welcome offer is good value. Beyond that the beer is overpriced and better enjoyed in one of the various bars in any major town/city which stock a wide variety of world beers.”

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Posted 8 years ago

Hi Jamie - sorry to hear you think we are overpriced we do have a no quibble refund policy

Posted 8 years ago

“I spotted Beer Hawk through a facebook advert which offered £10 off when spending over £20 so decided to take them up on the offer. Being a fan of Belgian beers I thought I'd try a new selection and at the same time get a present for a friend. So I proceeded to look through their selection, which compared to some of the other companies I've used in the past wasn't as extensive, however I made a selection of 10 different beers ranging from a 5.4% apa (De Koninck) up to a respectable 9.2% brown (Trapist Rochefort 8 - I also recommend the 10). After placing the order on a Friday afternoon it was quickly picked and dispatched arriving the next Tuesday. So if you want it for a weekend party I'd suggest ordering in advance by a few days. Overall I would order from them again as everything came that I had ordered and was packaged securely.”

Beer Hawk 4 star review on 8th August 2016

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Posted 8 years ago

“Really enjoying the variety of IPA and golden ales. A pity that several we had initially ordered were not in fact in stock.”

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Posted 8 years ago

“Disappointed that one of the beers I ordered were out of stock depite the website saying it was in stock. Communication to alter the order to include an alternative was efficient so would order again and recommend.”

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Posted 8 years ago

“Great online co with a good range of beers would honestly use agian.”

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Posted 8 years ago

“if you want good Ales look no further. Beer Hawk will look for you”

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Posted 8 years ago

“The website was easy to navigate and the delivery was well organised and updated, although this was a birthday gift so it would've been nice to have a precise delivery day to choose, rather than within two days. It would also be reassuring to get a delivery confirmation email or text that the surprise gift reached its destination. I would highly recommend the service but quite pricey.”

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Posted 8 years ago

Beer Hawk is rated 4.4 based on 5,759 reviews