Beer Hawk Reviews

Name: Beer Hawk
Address: Thorp Arch, Wetherby
Rating: 4.36

4.4 Rating 5,760 Reviews

83 %

of reviewers recommend Beer Hawk

Company Reviews

Questions

Metrics

4.4

Based on 5,760 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01423 525750

Email:

info@beerhawk.co.uk

Location:

Thorp Arch
Wetherby
LS23 7FU

Write Your review

Tell us how Beer Hawk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer Hawk 5 star review on 28th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beer delivered very quickly. However on the downside mini kegs only had 5 weeks before out of date. I would definitely use again, bit it would be good if bbf date for mini kegs was displayed.”

Helpful Report

Posted 8 years ago

Kenneth, Thanks for the feedback, we appreciate the comments regarding the dates of the kegs and I have taken this to out steering group for their thoughts. Regards Stu

Posted 8 years ago

“Beer is fantastic, the choice is great and the price competitive. Had issues with the delivery which let the whole experience down.”

Helpful Report

Posted 8 years ago

Hi, Thanks for the feedback and apologies for the delivery and the couriers. We look into all feedback and work hard with our couriers to ensure there are no issues. regards Stu

Posted 8 years ago

“My wife bought the 2016 advent calendar for me and I was impressed! Great beers. The only slight problem was that the internal structure of the box failed a bit and a few of the beers ended up falling down into the bottom. Luckily my 7 year old had small enough hands to locate the rogue beers! The star of the show for me was the Grapefruit beer, which was a pleasant surprise as I don't generally like fruit beers. The grape fruit was subtle and blended well. Don't buy if you are expecting supermarket value, do buy if you are not concerned about value but, enjoy tasting new, unusual and great beers. An excellent product that makes for a unique gift. Cheers!”

Helpful Report

Posted 8 years ago

Carl, Great review and appreciate the feedback. Glad you liked the beers and apologies for the internal structure failing you - we are reviewing the structure for next year so hope you enjoy again. Regards Stu

Posted 8 years ago

“BeerHawk deliver great beer really fast and efficiently, only downside is a little pricey”

Beer Hawk 4 star review on 12th January 2017

Helpful Report

Posted 8 years ago

Tony, Appreciate the feedback and pleased you are enjoying the beers. We aim to provide great prices and feel that we are competitive but please let us know if you disagree... Look forward to seeing you again soon. Cheers Stu

Posted 8 years ago

“Decent service good selection, and quick delivery”

Helpful Report

Posted 8 years ago

Sean, Appreciate the review many thanks. Stu

Posted 8 years ago

“There were a number of problems with the order of a beer dispenser and 2 kegs. All arrived separately, and each item required a call/email to beer hawk. The people I delt with were helpful, and arranged for replacement items to be delivered. However only one of the kegs arrived in time for Christmas (it was a Christmas present), and the beer dispenser arrived after New Year which was a bit disappointing.”

Helpful Report

Posted 8 years ago

Hazel, Appreciate the review, we now know what went wrong and have resolved the issue in the warehouse (new system) and although it took time we got there in the end and we are pleased that you are enjoying the items. Cheers Stu

Posted 8 years ago

“Although the item I originally wanted was sold out with such a wide selection I was able to find another great product. Delivery was very quick.”

Helpful Report

Posted 8 years ago

Frances, Appreciate the review and glad you managed to find a replacement. Cheers Stu

Posted 8 years ago

“Great service even when there was a problem with delivery customer services sorted it quickly. Looking forward to seeing the range of kegs expanding but the Keg machine is great and perfect for parties.”

Helpful Report

Posted 8 years ago

Catherine, Great feedback and appreciated - watch this space for the range of kegs expanding. Look forward to seeing you soon... Cheers Stu

Posted 8 years ago

“We had a few issues with our items, however the customer service has been brilliant and dealt with the problems quickly.”

Helpful Report

Posted 8 years ago

Tegan, Thanks for the review and your comments are appreciated, Cheers Stu

Posted 8 years ago

“Order arrived but unfortunately no idea who it was from as the message i thought i had asked to be included failed to be there.”

Helpful Report

Posted 8 years ago

Vivienne, We appreciate your review and comments. Apologies that the message had been missed from the box, we are improving our processes to ensure that something like this is not missed again. Cheers Stu

Posted 8 years ago

“Would have been very good but for the glass I ordered not being available and only finding out when PayPal refunded money to my card. Company did not inform me.”

Helpful Report

Posted 8 years ago

Nick, Thanks for the feedback, apologies you were not contacted regarding the issue and we have now put new processes in place to ensure the same does not happen again. Regards Stu

Posted 8 years ago

“Bought the perfect draft, great machine and cheapest I can find, promised before Xmas and that promise was kept! Will be buying again thankyou :)”

Helpful Report

Posted 8 years ago

Hey, Thanks for the review and so happy you are enjoying the Perfect Draft Machine - it is a great machine and so satisfying pulling your own beers at home... Cheers Stu

Posted 8 years ago

“Having placed an order for a pump and three kegs of beer well within the time frame to receive before christmas, I was disappointed that I had only received the kegs of beer, I had to wait until after christmas for the pump. Beer Hawke stated it was the couriers error for the delay. In fairness Beer Hawke were very helpful as much as they could be to resolve the matter but with the holiday season the late delivery was a let down”

Helpful Report

Posted 8 years ago

Trevor, Appreciate the review and we feel your pain as the Perfect Draft machine did have a delay in getting to you. I am pleased it is resolved and hope you are enjoying it. Cheers Stu

Posted 8 years ago

“I bought this beer for my husband as it was his favourite holiday drink and almost impossible to buy here. I'm sure it was guaranteed pre Christmas delivery but courier sent me an email confirming delivery on 28th December. Think this is courier problem, nothing to do with Beer Hawk. It wasn't a deal breaker, just a slight disappointment. Anyway, beer is great. Selection is great. Would definitely use again and recommend to everyone.”

Helpful Report

Posted 8 years ago

Kathryn, Appreciate the review and apologies for the courier delay and we work hard to avoid this. We are also thrilled that your husband liked the beers. Regards Stu

Posted 8 years ago

“Great choice of beers.”

Helpful Report

Posted 8 years ago

Dominique, Great feedback, those 4 small words mean a great deal to us here at Beer Hawk. Cheers Stu

Posted 8 years ago

“Lovely product”

Helpful Report

Posted 8 years ago

Jenny, Great review - 2 words that mean a lot to us all here. Cheers Stu

Posted 8 years ago

“Unusual Beers easily available in one place. Unfortunately my last order took nearly two weeks to reach me as it was over 7 days before it was dispatched. Perhaps it was because it was the middle of December. Not your usual service though.”

Helpful Report

Posted 8 years ago

Robert, appreciate your review and yes we slipped a little during December but are now back on track and normal service has been resumed. Cheers Stu

Posted 8 years ago

“good selection & arrived in time for xmas”

Helpful Report

Posted 8 years ago

Alan, Appreciate the comments and thanks for taking the time to review us. Cheers Stu

Posted 8 years ago

“It was easy to order, good beer selections, however they hand write the gift messages and mine was written wrong, even though I had typed it in the computer.”

Helpful Report

Posted 8 years ago

Aimee, Appreciate the feedback and apologies as the messages should have been printed and identical to your typed message. I am taking this forward to see where the issue was to ensure it does not happen again. Cheers Stu

Posted 8 years ago

“Great beers and great customer service, just a wee bit pricey.”

Helpful Report

Posted 8 years ago

Hi, Thanks for the review and it is appreciated. We aim to be competitive but do look at our prices. Regards Stu

Posted 8 years ago

Beer Hawk is rated 4.4 based on 5,760 reviews