Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.66

4.7 Rating 3,861 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice selection and prompt delivery. Happy”

Helpful Report

Posted 6 years ago

“Quality service. Safely packed and deliver in good time despite being a few days before Christmas.”

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Posted 6 years ago

“The website could do with some improvements. There should be a process for collection as when I did so I had no idea where to go and the 2nd time I was in the staff member who happened to be around didn't know what to do.”

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Posted 6 years ago

“I did not get an email/text advising me of delivery. Good job my neighbor was in! Quick service though.”

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Posted 6 years ago

“prompt delivery - well packaged”

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Posted 6 years ago

“Got my beer! Communication of despatch would have nice (promised but not done) lucky someone was home. Other than that a good service”

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Posted 6 years ago

“Used Beer Merchants a handful of times now. Never for myself, always as gifts for friends and family. They have a wide selection of fruit beers to choose from and placing an order is always easy. Delivery has always been within one or two days of my order being placed which is also a bonus. My only complaint is that I usually end up buying the same selection of beers every time. It always seems to be that any new fruit beers on their website are out of stock but having said that the vast majority of beers I end up buying are excellent.”

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Posted 6 years ago

“Good service, fast delivery, thanks.”

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Posted 6 years ago

“Great service, delivery & products however a lot of packaging for 4 cans of ale (at least it was recyclable)”

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Posted 6 years ago

“I've used BM for several years - good for Belgian beers, though I find the website a bit confusing, too much stuff - my last order was also a bit confusing as it was sent in 2 boxes, which I didn't know - and when only 1/2 my order arrived I was a bit concerned, especially as it was marked box 1 of 2. If you could inform the customer that 2 boxes are being sent, not necessarily to arrive together, it would be a great help -”

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Posted 6 years ago

“Beers were really good but did not get my free glass but other than that all good”

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Posted 6 years ago

“One item wasn't in stock - although the website allowed me to order. This should not have happened. However, some websites would have 'replaced' the item with 'something like the original item'. I was pleased that this didn't happen here.”

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Posted 6 years ago

“Really great beers and price apart from the dioley that exploded across the kitchen”

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Posted 6 years ago

“The box was ok, but disappointing because of the many duplicates of beers I’m not keen on, while I appreciate that you aren’t to know what I like and it was cheap I do think more effort could have been made regarding variety.”

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Posted 6 years ago

“Great selection of products but would have thought the goods would have been a bit better packaged, nothing arrived damaged which was good but they didnt seem very secure. I'd certainly buy from them again though :)”

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Posted 6 years ago

“Great selection of beer, although takes slightly longer to dispatch than their competitors”

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Posted 6 years ago

“All o.k.willbuy from again”

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Posted 6 years ago

“I got the beer I ordered nice and quickly.”

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Posted 6 years ago

“Quick delivery, decent beers, nice glass”

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Posted 6 years ago

“Very pleased with order. Arrived very quickly.”

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Posted 6 years ago

Beer Merchants is rated 4.7 based on 3,861 reviews