Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.66

4.7 Rating 3,861 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"scorpion bowl IPA" from Stone Brewing/ CA for a fair share. No offer for shipping to Germany (Brexit.. - I should've know it)”

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Posted 5 years ago

“This was a gift, and as I am not a beer drinker I can’t comment on the beer! However, husband was very happy with box and it was well packed and delivered on time.”

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Posted 5 years ago

“Ordered my selection and 2 were past the BBE date, contacted them on Twitter and prompt alternatives were arranged with minimum of fuss - great service!!”

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Posted 5 years ago

“First time I've ordered with you and over all I was happy, the bottles of beer were well packaged but I would have preferred the drinking glass to have been a little better protected. It hadn't smashed during delivery but as it was not wrapped in bubble wrap etc it was a little tricky to transport ........I had 11 items to unbox, wrap and place in bags to get it home. Other than this i would definatly reccomend.”

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Posted 6 years ago

“Very pleased with service, even when item was missing from box, recieved it in 2 days.”

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Posted 6 years ago

“Sought out a specific beer that I tasted whilst in Belgium and the Beer Merchants had it, ordered it, nice and easy and arrived a few days later. Really well packed.”

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Posted 6 years ago

“Shame that one of my ‘fuss’ beers wasn’t delivered. Spoke with CS and all was sorted with the can being replaced for some thing different as the one I choose first had sold out... I’m sure this isn’t a usual occurrence but still left a bitter taste...”

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Posted 6 years ago

“Good, quick delivery”

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Posted 6 years ago

“Good website, delivery was swift.”

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Posted 6 years ago

“Nice selection and competitive prices, quick and well packaged.”

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Posted 6 years ago

“Great range of beers at competitive prices. Some feedback for an improved customer experience : When items have shipped please email or text this with a link to the shipper so it can be tracked. I had to ring and request this on my last order.”

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Posted 6 years ago

“Parcel received with a slight delay, but followed by excellent mail. thank you.”

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Posted 6 years ago

“the company as a whole was very good ;the problem i had and always have is with parcel force they refuse to carry out an instruction and leave the package were they were asked to leave it meaning i didn't get the chosen beer for the weekend and wouldn't have received them had my partner not been at home on monday;great product discription but whether i use them again will depend on other offers from similar companies”

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Posted 6 years ago

“Glasses arrived in one piece and super fast delivery, thank you.”

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Posted 6 years ago

“In general my experience with beer merchants has been very good. I value their large selection of available beer and I really enjoy their tap room. I would prefer that they improve their ordering form to allow for better consolidation into a box. I made an order recently of mixed cans and bottles and it came to me in three different parcelforce deliveries. I would have prefered that it came in one delivery that I could plan for. One of the beers was backordered or forgotten and it came in it's own box large box only one day later. I would of preferred waiting the one day or even receiving a credit for the beer over a new box.”

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Posted 6 years ago

“Great range of beer, the delivery charge I thought was reasonable. My ale arrived within 48hrs of ordering it which was prompt. A tad disappointed that the courier dropped it with a neighbour that I would not trust with a bag of sand let alone seriously good beer but hey ho that's a courier thing. I would use them again.”

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Posted 6 years ago

“Some cracking beers at a decent price, delivered quickly. What more do you want people? :)”

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Posted 6 years ago

“packaging not very good. some bottles laying loose in the box surprised that they was not broken”

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Posted 6 years ago

“Efficient service, great website. No parcel tracking, but it wasn't needed in this case. Happy to recommend....”

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Posted 6 years ago

“Yet to try beers. Delivery took longer than anticipated.”

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Posted 6 years ago

Beer Merchants is rated 4.7 based on 3,861 reviews