Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.65

4.7 Rating 3,675 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,675 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 29th January 2024

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery but mixed up one of the items. Emailed them and they sent out the correct bottle quickly”

Helpful Report

Posted 6 years ago

“Great range of beers but the packaging was abysmal. 1st delivery failed as courier refused to leave as it was leaking. The re-delivery had no breakages, but all bottles just dumped in a plastic bag in a box, all labels and foil cap enclosures were scuffed and several bottles were sticky, presumably from the initial leakages.”

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Posted 6 years ago

“Great choice and prices but delivery was slow.”

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Posted 6 years ago

“Website and processing good. Parcel force fulfillment the weak link. Struggling to take delivery. No idea if beer any good.”

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Posted 6 years ago

“Speed of delivery as always is good. This time of the year is understandably busy but noticed many items out of stock which was a little dissapointing. I did however find some alternatives. I will be aiming to stock up a lot earlier next year, shame , but merry Xmas to you guys who otherwise are always my first go to supplier.”

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Posted 6 years ago

“If you are buying gifts for Christmas I urge you to thoroughly check your order when it arrives. A couple of weeks ago I had a wrong bottle sent out which was quickly resolved. I then placed another order of 24 bottles and I was shorted 2 bottles! I sent an email on Saturday to someone called Kieron to complain, it’s now Wednesday and I’ve had no reply.”

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Posted 6 years ago

“Ordered a great beer advent calendar at a good price. Only let down by the poor delivery service I ordered on a thursday and received my parcel on the Monday. (Ordered in Nov)”

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Posted 6 years ago

“Beer arrived in good time”

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Posted 6 years ago

“Delivery was fast and there was a good selection of beer. The mixed box contained several items of stock that had lost their hop profile which made them undrinkable which was a shame.”

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Posted 6 years ago

“Beer range could be bigger but the fast service and easy website made up for that”

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Posted 6 years ago

“They had the beer I wanted. Unfortunately there was additional carriage to the Isle of Man.”

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Posted 6 years ago

“Good selection of beer from the UK & rest of the world. Was disappointed that one of my beers that was shown as 5 in stock, was gone (bottle was accidentally smashed) & only informed on receiving of my box. Had to chase my refund. Reasonable service but slightly disappointed”

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Posted 6 years ago

“Good selection and prices seemed better than the last time I shopped with them.”

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Posted 6 years ago

“I wasn't happy to be honest. Many of the beers I wanted were out of stock. When I did finally submit my order I then got a message to say some of my order was also out of stock.”

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Posted 6 years ago

“A very good selection beers, classics and up and coming breweries together. Prices are also very competitive.”

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Posted 6 years ago

“Beer delivered reasonably quickly.”

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Posted 6 years ago

“Great beers and T-shirt from Tiny Rebel, but Parcelforce delivered a day later than it had promised by text.”

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Posted 6 years ago

“Fast delivery but I emailed using the online form to say it wouldn't accept my free delivery code and no one contacted me back to I got charged”

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Posted 6 years ago

“I'm only giving 3 stars as beer turned up but instead of the cans I ordered I had bottles. Now I know there are supply problems with the cans so fair play in fulfilling my order with bottles but perhaps a quick email to let me know would have been good. Otherwise great service”

Helpful Report

Posted 6 years ago

“Excellent site and and good range. The bottles were well packaged and free delivery as i spent £50. The thing that spoilt it for me was the fact the beer only had a month left on on the 'best before date'. While the beer tasted 'ok' i don't think it was at it's freshest. I had no other problems but would advise that if you are going to use the site it may be worth you just dropping them an email to check on the date of beer you want.”

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Posted 6 years ago

Beer Merchants is rated 4.7 based on 3,675 reviews