Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.66

4.7 Rating 3,875 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,875 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service and delivered quickly. Good price too.”

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Posted 5 years ago

“Great selection of beer and reasonable prices.”

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Posted 5 years ago

“Speedy service and great (promotional) discount on normal price, and the beers had a long best before date - so excellent service overall from Beer Merchants!”

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Posted 5 years ago

“Perfect! Quick delivery!”

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Posted 5 years ago

“Thanks so much for not just not scalping prices but actually reducing them in this tricky time. As a no more than sporadic user it won't be forgotten. Your delivery made a virtual pub with my old Brussels crew a humdinger. We had a member in each of Helsinki, Cincinnati and Delft. I won the beer selection. Thanks!”

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Posted 5 years ago

“Excellent service and value for money especially during these difficult times. I will definitely be ordering you guys again!”

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Posted 5 years ago

“Got my order slightly wrong and gave me a stout instead of a pale ale. But overall, good prices and it came quickly.”

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Posted 5 years ago

“Easy to order online and quick delivery.”

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Posted 5 years ago

“Half of the delivery was damaged in transit, so Parcelforce said they’d return it. Spoke to Beermerchants, went through items missing and I was told it’d be sent out that day, with it being with me a couple of days later. Waited several days and still not arrived - called them again and had to talk to 3 different people to sort out properly - in which I was supposed to receive a call back but didn’t, had to chase them again. Shopped with them a few times over the years, but this was the first time in a while. Based on this experience I probably wouldn’t again, but knowing how busy they are at present and knowing what type of service they are capable of giving, I might give them another try in the future.”

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Posted 5 years ago

“Packaging could be "optimised" to use less materials? Appreciate you need to protect the beers, but there's a lot of dead space in the boxes.”

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Posted 5 years ago

“Beers are excellent. Biggest issue is the web-page. It is unusable because it is so slow. I wanted to reorder and i haven't managed to do it.”

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Posted 5 years ago

“Very happy with the beer,disappointed that three out of six glasses had cracks in them presumably from knocks in transit”

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Posted 5 years ago

“Sent me the wrong beer, then told me I was wrong when I got in touch with customer service. Only offered a refund after I explained they were liable. Will not be using them again and won't be recommending.”

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Posted 5 years ago

“Beer Merchants are a decent company but I prefer the delivery of beers of Europe.”

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Posted 5 years ago

“Excellent beers, delivered well packaged and quickly, at a fantastic price. I will definitely be ordering again.”

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Posted 5 years ago

“Excellent choice and speedy service. Thanks”

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Posted 5 years ago

“Delivery on time and as described. Excellent service in these challenging times. Thank you.”

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Posted 5 years ago

“Missing a beer no email response”

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Posted 5 years ago

“Thank you very much Your service was excellent and easy to use the items arrived on time and in good condition Will not hesitate to use you again Thanks you again Malcolm”

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Posted 5 years ago

“Great products and support to small breweries, dispatched quickly and delivered within 24 hours”

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Posted 5 years ago

Beer Merchants is rated 4.7 based on 3,875 reviews