Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Douglas and the Beer52 team. I will return when my budget allows.”

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Posted 4 years ago

“Great beer from around the world”

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Posted 4 years ago

“Great service and great beers! Thank you”

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Posted 4 years ago

“Great service from Douglas, quickly resolved, cheers!”

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Posted 4 years ago

“Beers were great! Just a little too expensive for me right now”

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Posted 4 years ago

“Great customer service and helped me easy with my issue”

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Posted 4 years ago

“Great customer service from Douglas, thank you!”

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Posted 4 years ago

“Douglas was very helpful and very friendly. Sorted my problem with a happy compromise, so I can still get some beer in the Summer.”

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Posted 4 years ago

“Great service! Answered after 10m, and Douglas was friendly and helpful.”

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Posted 4 years ago

“Great beers and really positive customer care. Super fast delivery too!”

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Posted 4 years ago

“Very easy to get in touch. Polite service (Douglas did his job great :) ) Clear rules and the most important taste drinks:)”

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Posted 4 years ago

“Douglas was really helpful on the phone. He informed me about my 3rd box offer of 50% which I was very happy with as I can continue tasting beers from around the world!”

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Posted 4 years ago

“Great customer service. Friendly helpful staff. Spoke to Douglas and he was very helpful. I feel bad as I can no longer afford the service but I did enjoy it. I hope to come back to it in the future.”

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Posted 4 years ago

“Douglas dealt with my cancellation quickly and politely. Customer service was great. Cancelling as I'm having some time off drinking, but will be back.”

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Posted 4 years ago

“I had queries with Douglas how to add a gift card to my account, he did not immediately know the answer, so took my number and called back within 5-minutes and resolved the query”

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Posted 4 years ago

“Great selection of beers to expand ones horizon! 8 beers (£19) + free delivery (£5) for £24 works out at £2.40 a beer which is good considering they’re not available in the local shops. Canceled my subscription in the end as I needed a break from beer. Had a chat with a friendly chap named Douglas who sorted out the cancellation.”

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Posted 4 years ago

“Wide selection of beers, good website and trouble free delivery, but unfortunately not all beers were to my taste so cancelled today. Despite having to call rather than simply cancel online, Douglas Munro was helpful and it was quick and easy to do.”

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Posted 4 years ago

“Very helpful & efficient”

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Posted 4 years ago

“Really enjoyed my cases from Beer52. They have an excellent selection of beers. In the end I cancelled my repeat subscription as it was too much for me. I will be using Beer52's online shop though when I need to stock up. I spoke to a nice guy called Douglas Munro to cancel my repeat subscription. Customer service was great. I will be buying from you in future!”

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Posted 4 years ago

“Very friendly and helpful company. Good website and, more importantly, nice beer!”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews