Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,054 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,054 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service Joel was very helpful! Quick delivery and yummy wine”

Helpful Report

Posted 3 years ago

“Prompt and helpful responses from Joel great customer service all issues resolved without fuss thanks”

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Posted 3 years ago

“Claire has been very helpful, sorted out my enquiry there and then. It was nice to try different beers from around the world and the wine selection has gone down a treat. Thank you Claire for all your help.”

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Posted 3 years ago

“Good customer service and great beer. Joel was awesome in helping with my query.”

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Posted 3 years ago

“We enjoyed our short time receiving prompt answers friendly emails.nothing was to much trouble. 5* to Joel for his service 🙂”

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Posted 3 years ago

“Great customer service by Joel and quick delivery after placing order.”

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Posted 3 years ago

“Claire was lovely to talk to. Very friendly and to the point. There's nothing worse than a pushy sales person on the phone, but Claire was the complete opposite! Thank you :)”

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Posted 3 years ago

“Claire was fabulous. Quick, knowledgeable and efficient. Solved my issue in a jiffy. Well done.”

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Posted 3 years ago

“Claire was a delight! Thanks :-)”

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Posted 3 years ago

“Iannis was very available and understood the reasons of my decision, helped me out with a great customer service”

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Posted 3 years ago

“Lovely beer and friendly staff but I would like to see an option of canceling the subscription online, rather than having to call as this felt a little intimidating.”

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Posted 3 years ago

“Where to start, first of all. The beer and wine were sensational. It’s one of the best services out there, if not the best. & It couldn’t have been an easier service to work with. Even when I needed help with delivery, the support team made things as clear as possible, which made it 10x easier for me. This was thanks to Joel Gutteridge for helping me out on my recent orders.”

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Posted 3 years ago

“Nice place to buy beer had small issue customer services sorted it out straight away thanks to Joel Gutteridge”

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Posted 3 years ago

“Great customer service from Natalie - don't think I have ever had a quicker reply from a company when I have raised an issue!”

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Posted 3 years ago

“Great customer service by Zen and Natalie”

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Posted 3 years ago

“Great service overall, especially from Natalie in the support team!”

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Posted 3 years ago

“Fantastic way to try beers from all over the World. Every delivery has bene on time, in tact and I can honestly say pretty much every beer has been an enjoyable one.”

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Posted 3 years ago

“Great products and excellent delivery service ! Special mention to Natalie who takes care of all your requests and needs 💯 👍”

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Posted 3 years ago

“Kinnaird sorted out my delivery problem and was generally helpful”

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Posted 3 years ago

“Fantastic service from Beer52. Iannis was a pleasure to speak too. Iannis was very knowledgeable and enthusiastic about the product!”

Helpful Report

Posted 3 years ago

Beer52 is rated 4.6 based on 5,054 reviews