Beer52 Reviews

Name: Beer52
Rating: 4.61

4.6 Rating 5,022 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,022 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Natalie was so helpful and quick in getting my request dealt with. Amazing customer service”

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Posted 2 years ago

“I would recommend Beer52 for the great beers and selection and the outstanding customer service. I had to suspend my account due to work commitments and one email to customer service and was extended past the month. Work extended time away and Joel Gutteridge helped me through both my accounts with Beer.52 and so i didn't loose my points or money earned Joel brought the delivery forward used my credits all before i left again what a star thank you Joel will see you in 2023 for more fantastic beer and wines *****”

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Posted 2 years ago

“Spoke to James C. regarding my subscription. Very friendly, very helpful and great to chat with. He sorted out my request without fuss. Very pleased with the service. Sarah”

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Posted 2 years ago

“Joel was very helpful, quick to respond and resolved my issue instantly.”

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Posted 2 years ago

“Claire was really helpful and friendly on the phone, good service and easy to use”

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Posted 2 years ago

“The wines we get are good but the 5 stars are due to the customer service I received from Claire. A pleasure to deal with and helped me sort my order.”

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Posted 2 years ago

“Claire was so helpful on the phone today explained everything and kept me as a happy customer.”

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Posted 2 years ago

“I made a mistake sending the parcel to the wrong address, I called up and we put through Iannis Barron and he was super organised and really knowledgeable and was able to help me with my delivery issue. Can't thank him enough for his help!”

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Posted 2 years ago

“Great company Natalie dealt with my query quickly Thanks again”

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Posted 2 years ago

“Great company with a wide selection of rare beers and excellent taste. Another great help was their customer support team in particular Iannis who was an excellent help today.”

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Posted 2 years ago

“Great product, swift arrival and, later on, Claire was very professional, cheerful and helpful in customer service. Thanks.”

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Posted 2 years ago

“Great wine, happy with the customer service. Claire was super helpful today.”

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Posted 2 years ago

“Always happy with the beers and customer service I get from Beer52. Had a courier issue with my last order that was dealt with superbly by Joel Gutteridge who was swift and professional with their assistance... would recommend!”

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Posted 2 years ago

“Claire was super helpful today”

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Posted 2 years ago

“Would highly recommend big thank you Joel gutteridge for the quick response for the questions I had. Definitely will use again.”

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Posted 2 years ago

“The beers and wine are always great, I love the variety, and every time I call, whoever I speak too, are always very friendly and helpful (I recently spoke to Claire Graham who was fantastic). Would recommend Beer52/Wine52.”

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Posted 2 years ago

“The Customer service representative Claire was genuine, friendly, professional and helped me find a creative solution! Kudos for having such wonderful employees!”

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Posted 2 years ago

“Claire was brilliant and pointed out an offer I didn’t know I had! Fab service thank you!”

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Posted 2 years ago

“Amazing service! Joel G was quick to help with my query. Not only that their deals on wines and beers are great as youre receiving alcohol youve probably not seen or heard before but tastes amazing.”

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Posted 2 years ago

“I had a gift missing from my order but the customer service was excellent in supporting me, in particular Joel Gutteridge. The beer is excellent and the website easy to navigate.”

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Posted 2 years ago

Beer52 is rated 4.6 based on 5,022 reviews