Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas was super friendly and helpful when I called the customer service team. Love the concept too. Delicious beer”

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Posted 4 years ago

“Great customer service and beer”

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Posted 4 years ago

“I recently spoke with Douglas on the phone regarding my subscription and he was fantastically helpful in working out the best option for me. Cheers :)”

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Posted 4 years ago

“Was a great, simple gift for my friend during a lonely lockdown”

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Posted 4 years ago

“Fantastic beers and fantastic, hassle free service (especially Douglas who I spoke to most recently). Definitely recommend!”

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Posted 4 years ago

“I thought the boxes were really nice, it’s just the wrong time at the moment”

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Posted 4 years ago

“Very helpful.”

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Posted 4 years ago

“The operational aspects are seamless, quality beer delivered in a very well packaged box. Customer care (Douglas) was very helpful when I’ve needed to speak to them.”

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Posted 4 years ago

“I've been a very happy customer of Beer52 since June this year. It has opened my taste buds to a world of properly brewed beers, lagers and ales which I've never experienced before. Its a nice little treat for myself. A package of mixed brewed beers, ales, lagers, stouts each month which also includes a superb and well put together magazine. I spoke to Douglas in customer services this week via a courtesy call , very informative regarding some questions I had and friendly.”

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Posted 4 years ago

“Angus was great! Really listens to the customer and resolved my query”

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Posted 4 years ago

“Douglas was very helpful, very informative and sorted out some issues I had been having with delivery, he was also very knowledgeable and was very correct in his information after finding out that I was at Oban Distillery at the time of his call. Happy to receive calls, not pushy and felt like talking to a friend.”

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Posted 4 years ago

“Received a call from Douglas who was very friendly and informative. Unsurprisingly it didn't take me long to decide I did want to upgrade to the 12 pack. Quick, easy and not pushy.”

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Posted 4 years ago

“Took a call from Douglas yesterday offering two additional beers, in my next pack, for free. It's then my choice to leave the subscription as such or downgrade back to what I have now. All well explained and no pushy sales tactics.”

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Posted 4 years ago

“I rang up to today to cancel my subscription. Douglas took my call and we agreed to postpone matters until December. This was not an option on the website, but it was a preferred option that Douglas and his Magic Keys could access! Thank you, my faceless friend!”

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Posted 5 years ago

“Really enjoyed the different beers that are provided. Great service and when I decided to cancel there was no hard sell tactics. Thanks to Douglas for making that part of the process so easy.”

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Posted 5 years ago

“Have enjoyed these beers for months, staff are always helpful and give me great deals. Thank you Douglas for all the help today.”

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Posted 5 years ago

“Douglas was very helpful and not pushy, especially noting I was cancelling my subscription. I like the beers but this is a luxury I cannot afford.”

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Posted 5 years ago

“I have been a subscription member for over 6 months and have been blown away by the quality and variety of beers. The customer service has also been fantastic. I made the difficult decision to cancel my subscription due to circumstances, but hope to return again in the future. Highly recommend Beer52!”

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Posted 5 years ago

“Great opportunity to try a variety of new beers!”

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Posted 5 years ago

“Great company, very understanding when canceling. Only cancelled as grandfather who I brought this for stopped drinking.”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,064 reviews