Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Enjoyed the service and selection on offer.”

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Posted 5 years ago

“Really great little company - customer service from Douglas was perfect, very helpful and friendly.”

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Posted 5 years ago

“Really good customer service and a great selection of beers!”

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Posted 5 years ago

“Great beers, very helpful and friendly company to deal with. Would (and have) recommended to friends.”

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Posted 5 years ago

“Been with Beer52 for 18 months or so, great company, great beers. Website is good, rating system to earn points to spend on more beer! Great chat with Douglas today, he rang me as a loyal customer and said he'd put some free beers in my next box, legend!!”

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Posted 5 years ago

“Simple service, great beers and a nice treat for a few months. If I’ve spoken to Someone they’ve been lovely and you can tell this company loves beer.”

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Posted 5 years ago

“Great company - an enjoyable selection each month with some nice additions - the book and the snacks are a great idea. Love my text saying "Beer on it's way" !! like christmas every month.”

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Posted 5 years ago

“Easy company to deal with. Lots of helpful info available online but nice people on the end of the phone when you need them.”

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Posted 5 years ago

“Very good customer service - spoke to Douglas on the phone who sorted out everything very quickly!”

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Posted 5 years ago

“They're a very straightforward, 'real' company to deal with which is greatly appreciated, especially as you don't speak to a robot when trying to deal with an issue! I had an problem with a delivery, and they sorted it out after a quick phone call. Would recommend.”

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Posted 5 years ago

“Great customer service from Douglas.”

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Posted 5 years ago

“I've been a subscriber for some time, and have had no issues. I've even has a couple of free upgrades for customer loyalty which is much appreciated. I've just got off the phone with Douglas who was lovely, professional and helpful so can highly commend.”

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Posted 5 years ago

“Douglas called me to discuss my subscription and offer me an extra 2 beers in my next box for free and if I had any problems with the service in general. Nice guy, no pressure or hassling.”

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Posted 5 years ago

“Great service. Douglas was a star on the phone. Thanks all!”

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Posted 5 years ago

“Decent selection of Beer. Douglas was a sound guy! Explained everything clearly.”

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Posted 5 years ago

“great customer service as always, Douglas was great very helpful in also changing my delivery address for me. always appreciate a couple of free beers.”

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Posted 5 years ago

“Been using Beer52 for a few a while now. Always had a great service with them. No real issues with delivery etc and have enjoyed the beers. Also found the the Ferment magazine to be really good. Had a wee chat with Douglas who took the time to ring up and check I was happy with the service, lovely little touch (not many businesses would do something like that these days).”

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Posted 5 years ago

“Angus was great and called me for some aftercare despite me not being able to get through during lockdown. Nice guy, was really easy to talk to.”

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Posted 5 years ago

“Spoke to Douglas to discuss my membership. No drama, sorted, didn't feel pressured. Good lad! I like the beers, but can't justify the monthly layout at the moment.”

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Posted 5 years ago

“Great beers and service.”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,064 reviews