Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried the free Beer52 trial. Great selection of drinks. Sadly cannot afford a long term membership ATM. Very easy to cancel though on the phone with Iannis Barren”

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Posted 3 years ago

“Thanks to Kirsty for sorting out my cancellation so quickly. Really helpful and pleasant, I’m passing on my next order to my son in law, who enjoys the beer as much as I do.”

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Posted 3 years ago

“I called about cancelling as I have had some issues with delivery, and the advisor, Clare, was incredibly helpful. I stayed on with beer52 and she was able to offer some good options for going forward with my subscription. Thank you!”

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Posted 3 years ago

“Would recommend beer52 to anyone! Such a wide range of beers on offer as well as other little treats! Customer service is fantastic as well - Iannis Barron was very helpful”

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Posted 3 years ago

“Good beers with a flexible subscription to suit changing budget and needs. Joel made changing the subscription smooth”

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Posted 3 years ago

“First order came quickly. I soon realised that I wasn’t a fan of craft beers and cancelled my subscription. It was straight forward to do over the phone and Iannis was a great help.”

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Posted 3 years ago

“I enjoyed the variety of beers and snacks from Beer 52. Thanks to them I got to try some beers I probably would never get to taste elsewhere. I only cancelled because I'm taking a break from alcohol for a while. I hope to be back one day!”

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Posted 3 years ago

“My first case from Beer52 arrived on time. I really enjoyed the mix of beers, the snacks and the Chicago magazine. I was then contacted by Mrs Cleary to explain further my subscription.”

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Posted 3 years ago

“My first case from Beer52 arrived earlier than expected, and I really enjoyed the mix of beers, the snacks and the very informative magazine 'Ferment'. I was then contacted by Kirsty a few days later who helped explain how to manage my membership in future, which was helpful. So very impressed so far!”

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Posted 3 years ago

“Iannis Was really friendly and professional. He stopped me from cancelling my membership.”

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Posted 3 years ago

“Iannis was very friendly and made me aware of exactly why I was doing and helped me very well. He deserves a raise he is such a jolly fellow and is wonderful to talk to in the phone. #Promote Iannis* *not sarcasm.”

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Posted 3 years ago

“Iannis was really helpful and changed my mind from cancelling.”

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Posted 3 years ago

“Spoke Iannis regarding a query with my latest delivery, very pleasant and explained the problem. Excellent customer service”

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Posted 3 years ago

“Kirsty was very helpful when I called to discuss my subscription, sorting my enquiry very quickly. Still waiting for the end of August beer delivery though, not arrived as of 9 Sept.”

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Posted 3 years ago

“Iannis was very helpful over the phone and made everything quick and easy for me”

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Posted 3 years ago

“Iannis was very helpful and informative when I cancelled the account. Craft beer definitely an acquired taste.”

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Posted 3 years ago

“Good customer service, had a really helpful phone call with Kirsty and now I can't wait to get me next crate in the mail! Thanks for the help and support, cheers”

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Posted 3 years ago

“The beers I received where really tasty and definitely to my taste, I went for the light IPA box and I was not disappointed. I couldn’t keep my subscription and I was put through to Iannis Barron and he was extremely helpful and had no issue helping me with what I needed, excellent customer service and excellent beers”

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Posted 3 years ago

“I spoke to Iannis who was really friendly and helpful. I was cancelling my sub due to moving abroad, if you guys ever branch out to Aus I will definitely resubscribe :)”

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Posted 3 years ago

“Kirsty was very helpful in resolving my query”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,063 reviews