Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer Service. Iannis was very helpful with the issue I called about and was very helpful in explaining issues I have had.”

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Posted 3 years ago

“Great companies and amazing beer. Superb service / support, especially from Kirsty Cleary who efficiently solved all my questions on one targeted call. Keep on the good work guys!!!!!”

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Posted 3 years ago

“My order is running a little late so I rang up to check on it, Iannis was great on the phone. Reassured me that BEER52 has a few delays out of their control but should be with me by next week. We had a good chat and laugh, he gave me a discount on a further 2 boxes I am getting so I am a happy customer :) saving up the beer packages as Christmas presents for my partner as he enjoyed a box he got from you with your offer on. Thanks again!”

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Posted 3 years ago

“Joel was very helpful when cancelling my membership and made it very stress free”

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Posted 3 years ago

“Called up as my wine had been stolen after been delivered and within 20 seconds Kirsty had offered me a replacement and had an email to confirm. Friendly and Great customer skills”

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Posted 3 years ago

“Iannis was a legend, helped me cancel after a lil bit of a wait. Was very helpful and understanding. Really nice bloke ☺️.”

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Posted 3 years ago

“Iannis was a legend, helped me cancel after a lil bit of a wait. Was very helpful and understanding. Really nice bloke ☺️.”

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Posted 3 years ago

“I had a great call with the lovely Joel Gutteridge. He was extremely kind and helpful. Thanks Joel!”

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Posted 3 years ago

“Joel was really helpful. Would recommend giving this a go is you like craft beers”

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Posted 3 years ago

“Excellent service and very fine beers. Joel was superb in helping with my account. Many thanks. IG”

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Posted 3 years ago

“Excellent tasting beers. Even better customer service by Joel Gutteridge. Honest and friendly helping me resolve the situation I was in professionally and felt very understood. Top bloke 👍”

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Posted 3 years ago

“Joel was polite, clear and very helpful.”

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Posted 3 years ago

“The beers are amazing, various types - perfect discovery throughout beers world. Extremely professional customer service received from Iannis. Thanks guys!”

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Posted 3 years ago

“Phoned up today and was pleasantly surprised by how cheery customer service were over the phone, I spoke to Joel Gutteridge and he couldn't be more helpful! Seem like a proper genuine company...and the beer👌”

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Posted 3 years ago

“Great beer and great customer service and Joel Gutteridge in particular shows what customer service is about !!!”

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Posted 3 years ago

“very helpful chap on the line when I called, Iannis could not have been more helpful or understanding”

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Posted 3 years ago

“The beer is delicious and the customer service from Joel was extremely helpful”

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Posted 3 years ago

“Kirsty Cleary Knew exactly how to resolve my missing item very quickly thanks 5*”

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Posted 3 years ago

“Great opening offer with lovely selection. Can't wait to try Karaoke Tears! Unfortunately I'm a slow drinker so rang to cancel further subscriptions. Joel was very friendly and extremely helpful.”

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Posted 3 years ago

“Excellent service over the past year, but time to take a short break. Special thanks go to Iannis Barron for sorting out a short Beer52 holiday. Thanks guys, all the best.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,063 reviews