Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,055 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,055 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of beers and excellent customer care. I had an issue with one of the deliveries (not caused by Beer52), and Kirsty was extremely kind and helpful in showing me how to deal with similar issues.”

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Posted 3 years ago

“Customer service was second to none. Both Natalie and Sam were really helpful and explained all my options. Good wine and prompt delivery”

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Posted 3 years ago

“Excellent customer service today, really enjoyed chatting to Callum, who is invested in the customer, the Beer52 offering and… beer. Really like this company and it seems the people who work there do too.”

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Posted 3 years ago

“Such great customer service from Natalie Hislop Christmas will be fun.”

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Posted 3 years ago

“Callum really helpful. Would use Beer 52 again.”

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Posted 3 years ago

“I had a query about my subscription, I called the helpline and spoke to Callum Docherty who was very helpful and resolved my issue, very happy 😊… also their beer is very good!”

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Posted 3 years ago

“Decided to try Beer52. Delivery was quick and on time. I needed to contact customer service and the agent Iannis Barron was super friendly, helpful and professional. Recommend to craft beer lovers.”

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Posted 3 years ago

“I asked beer52 to cancel my subscription but Natalie made me aware of a tempting offer that made me order another box, so thank you for your advice Natalie”

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Posted 3 years ago

“We normally drink lager and cider. We received these beers as birthday present. They stayed in the box for a few weeks as we didn’t think they were our type of drink.. One night we tried a few, then a few more, they just seemed to go down too easily, with the provided nibbles. Also enjoyed the book that came with them, telling you all about them. Now waiting for our next box. Thanks Kirsty for your advice.”

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Posted 3 years ago

“Good choice for gifts for beer lovers. Great service. Thanks to Kirsty C for the advice.”

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Posted 3 years ago

“Good choice for gifts for beer lovers. Great service. Thanks to Kirsty C for the advice.”

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Posted 3 years ago

“Louise Williamson and Natalie Hislop were very helpful in sorting out my issue. I've always had great service, and on the extremely rare occasion that I've had an issue it's always been resolved swiftly. Cheers Gary”

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Posted 3 years ago

“Customer service is great, beers are great as well. When wanting to cancel Iannis Barron was polite and helpful. Did offer offers for the next crate but already decided I wanted to cancel.”

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Posted 3 years ago

“Iannis Barron was very helpful and offered me discounts etc however I don’t want to keep ordering beer as I’m giving up booze. The service is very good though”

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Posted 3 years ago

“fantastic concept with even better service, extremely customer centric (especially Iannis :))”

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Posted 3 years ago

“Natalie Bishop has been a great help resolving an issue I had. She had supported me throughout the issue over delivery issues and over the beer which some I was unhappy with. She understands and tries her best to resolving any problems. I hope the company appreciates her as much as I do. Thank you again Natalie. If anyone has any issues I would advise you speak to Natalie. She will do her best to help you. If I could could you more stars I would. I can only thank you again and give you credit for all your hard work and help. Many many thanks Dave”

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Posted 3 years ago

“Great service by Iannis Barron and lovely beer”

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Posted 3 years ago

“Both Minturn and Natalie gave great customer service and were very efficient with their responses!”

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Posted 3 years ago

“Iannis Barron- Top chap Sorted me a complimentary box and was very informative. Thanks Neil”

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Posted 3 years ago

“The beer is amazing and such a fun gift 🎁”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,055 reviews