Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought as a gift but the recipient loved them. No hassle cancelling my subscription. If I drank beers I would keep it for myself”

Helpful Report

Posted 4 years ago

“Douglas was really helpful in helping to cancel my subscription.”

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Posted 4 years ago

“Douglas Munroe was extremely helpful, friendly and on a less determined day I might well have been persuaded to stay another few months, cheers”

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Posted 4 years ago

“Douglas Munro is a credit to the company. Very helpful and willing to explore options with me. Thanks Beer52”

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Posted 4 years ago

“No problems getting what I needed done.”

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Posted 4 years ago

“Great company and great service. Was helped on the phone by Douglas Munro, helped me through a number of options and very understanding of my current situation.”

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Posted 4 years ago

“Excellent beers and friendly, informed customer service!”

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Posted 4 years ago

“Spoke to Douglas, excellent customer service. Speedy, informative and helpful!”

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Posted 4 years ago

“He was very helpful and informative and your product is brilliant.”

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Posted 4 years ago

“I enjoyed the two boxes of beer I got from Beer 52 while I was a member. I received a varied range of beers each month and preferred these to other similar companies I have tried in the past. I decided to cancel my subscription as it was not a service I was looking for all year round. Although I would have preferred to have had the option of cancelling the subscription online without needing to call, Douglas was very helpful and the cancellation process was straight forward.”

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Posted 4 years ago

“Douglas was very helpful and dealt with me quickly when I called up the customer service line - beers were great!”

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Posted 4 years ago

“Great service, prompt delivery every month and great selections.”

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Posted 4 years ago

“Customer service was good. Douglas sorted my request quickly and efficiently”

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Posted 4 years ago

“For me, the price was affordable for what I got. However, I had to cancel due to having to move, although I didn't like having to call to cancel my subscription the chap on the other side of the phone was very helpful and straight forward.”

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Posted 4 years ago

“I've used beer52 for over a year and absolutely love the selection in each case when it arrives. The deals and promotions they have are a steal you'd be mad not to try them. Rang customer services a few times and they have been so polite and helpful, they're a great team! Keep up the good work and ale 🍻”

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Posted 4 years ago

“Douglas was great to talk to and very helpful. Beer was nice. Thanks again for letting me try your services”

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Posted 4 years ago

“Delicious beer selections and brilliant service”

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Posted 4 years ago

“Great customer service. Douglas was friendly and sorted my issue straight away, no problems”

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Posted 4 years ago

“I ordered my first box very close to Christmas and expected it to take a while to arrive, however it arrives on Christmas Eve. The packaging and beers were brilliant.”

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Posted 4 years ago

“Angus was really helpful and, as we say, sound as :) thanks for all your help! I did enjoy the beers and the experience, unfortunately with the current climate and uncertainty I can't commit to anything right now.”

Helpful Report

Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews