Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service from Angus!”

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Posted 5 years ago

“Great beers, Angus was a top guy to deal with, unfortunately I had to cancel my subscription due to the current economic climate but if you are looking for a beer subscription then check Beer52 out- well put together selection of craft beers from all over the world that you won’t find in your local pub!!!”

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Posted 5 years ago

“Good beer. Good offers. Great customer service. Only left because a mid-twenties family member grew-up and made their own subscription in place of my own. Now after paying in the past I get my quality beer tasting for free! [I'm assuming she is going to share ... right? If she doesn't I'll soon be back]”

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Posted 5 years ago

“Good value for money and a great range of beers. Speedy delivery and great customer service. 😀”

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Posted 5 years ago

“Fantastic range of beers and great customer service. Good value for money and speedy delivery!”

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Posted 5 years ago

“Very quick delivery and friendly service”

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Posted 5 years ago

“Good customers service, very friendly, prompt delivery and very understanding when I wanted to cancel subscription (for personal reasons). Only issue was hard to get through on phones but understandable in covid times and small company.”

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Posted 5 years ago

“Always really friendly personal and understanding to talk to- promised me I never have to deal with Hermes again which is great, gave me £8 voucher for all the trouble, I hope they make Hermes pay for it...”

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Posted 5 years ago

“Excellent service from Beer52 throughout. Good value and quality beers! Really good polite service from Angus when I called to cancel. Highly recommended!”

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Posted 5 years ago

“They gave me a temporary discount so I could still get great beer during the pandemic - I couldn't have afforded to continue without it. The guy on the phone was happy and cheerful too, despite working from home and being disrupted by the pandemic himself.”

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Posted 5 years ago

“I spoke to Angus about a lost delivery, he sorted my order straight away and was really helpful for the whole process.”

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Posted 5 years ago

“Great customer service by Sam R”

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Posted 5 years ago

“Great beers with even better service! The subscription is maybe a little too much for me a month but worth it if you have the cash to spare. Spoke to Angus on the phone and it felt like we were old friends catching up over stouts! All the best for the future of Beer52!”

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Posted 5 years ago

“Great beers & service. Spoke to Sam on the telephone he was very friendly & helpful.”

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Posted 5 years ago

“Was given a subscription to Beer52 as a generous Birthday present and have had a very good experience. The variety of world wide beers is interesting but also delivery has always been reliable which was great given my slightly awkward address. Only spoke to customer support once and Sam R who i spoke to was professional and easy to deal with. Recommend them.”

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Posted 5 years ago

“Angus was such a lovely chap, very kind and helpful. Took a long time to get through (the on-hold message got a little bit annoying!) but once I got through was very quick and easy.”

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Posted 5 years ago

“Moved address and had an issue wit the delivery of my beer package. Rung up the customer service and they couldn't have been more helpful. Arranged a re delivery of the box straight away and also refunded me for the payment of my subscription which I cancelled. Excellent customer service and done in a lovely manor. Very pleased”

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Posted 5 years ago

“Great service, the beers arrived quickly and were well packaged. Will definitely use them again!”

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Posted 5 years ago

“Used a sign up offer, arrived next day, when I wanted to cancel the staff were really friendly and didn't try and pressure me into staying”

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Posted 5 years ago

“Great quality product, shipping was fast and customer service was also excellent.”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,064 reviews