Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas was very helpful and accommodating when I spoke to him about my subscription today.”

Helpful Report

Posted 4 years ago

“Douglas was helpful and listened to what I wanted - made good recommendations but didn’t hard sell or press when I still wanted to cancel”

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Posted 4 years ago

“Douglas was very friendly and couldn't have been more helpful.”

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Posted 4 years ago

“Friendly, quick and easy to get to support service. Beers are great and good experience to try beers from different places.”

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Posted 4 years ago

“Douglas gave excellent customer service in a recent call about my subscription which was quickly resolved.”

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Posted 4 years ago

“After a short time on hold I got through to Douglas, he was really easy to deal with and processed my request in no time. Really good customer service.”

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Posted 4 years ago

“Douglas was efficient and super helpful as well as friendly and professional. Great customer service.”

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Posted 4 years ago

“Great variety of beers, prompt deliveries, good customer service.”

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Posted 4 years ago

“Really friendly staff and great beers - we just didn't drink enough to continue subscribing.”

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Posted 4 years ago

“Jolly nice chap”

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Posted 4 years ago

“Excellent customer service, friendly, cheerful and very helpful. could not fault what so ever.”

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Posted 4 years ago

“The boxes were always a great selection of good quality beers and snacks. They arrived within good time and often on a Friday so perfect timing for the weekend!”

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Posted 4 years ago

“Friendly helpful customer service from Super Douglas !!”

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Posted 4 years ago

“Easy to deal with, good customer service and good value”

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Posted 4 years ago

“My beer case and some beer were damaged in transit, no quibbles replacement sent! Much appreciated.”

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Posted 4 years ago

“Lovely beer. Great service. Quick delivery.”

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Posted 4 years ago

“Always bought beer as a gift but I am told the variety is very good. Customer service alwaysvety cheerful and helpful.”

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Posted 4 years ago

“Great beers, v helpful service on the phone. Spoke to Douglas who was very efficient, polite and good fun!”

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Posted 4 years ago

“I liked the idea of being able to try different beers at home, however I dont really drink much beer at home. Contacted customer services and spoke to Douglas who was very helpful in cancelling my subscription.”

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Posted 4 years ago

“Great service from beer52. They have introduce me to a number of beers and I have enjoyed being a subscriber. Always helpful on the phone, Douglas in particular has been a great help with loading vouchers that seemed to not be working!”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews