Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and responsiveness; Kirsty Cleary was very helpful.”

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Posted 4 years ago

“I phoned to discuss cancelling my subscription. Discussed options with support agent Kirsty Cleary decided to pause for 3 months. The beer itself is normally a good selection. Kirsty wasn't pushy and wait time was under a minute. Thanks Kirsty”

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Posted 4 years ago

“The First box is very nice and Kirsty of the support team was very helpful :)”

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Posted 4 years ago

“Very helpful customer support - thank you Kirsty!”

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Posted 4 years ago

“Fine beers and good service. Kirsty was very persuasive.”

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Posted 4 years ago

“Great beers and service. Unfortunately needed to cancel my subscription (would have been good to be able to do that online!) and Kirsty was really helpful in doing that and pointing out alternative options. The upcoming wine club also sounds interesting so may come back to that in the future.”

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Posted 4 years ago

“Great beer and snacks”

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Posted 4 years ago

“great selection of beer very talented sale men and women”

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Posted 4 years ago

“Great company to deal with, with even better beers. Kirsty Cleary was super helpful in getting my order changed and payment date altered too”

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Posted 4 years ago

“Beers had gone missing in the post and never arrived but the guys sorted it really quickly and professionally. Excellent service from Kirsty. Thnx!”

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Posted 4 years ago

“Excellent beers and support with my subscription from Kirsty.”

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Posted 4 years ago

“Enjoyed the beers and was given good support when I cancelled my subscription from Kirsty.”

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Posted 4 years ago

“Friendly and efficient customer service. One of our boxes was lost in transit and Beer 52 made sure we got a replacement as soon as we queried this. Angus was very helpful in sorting this out for us”

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Posted 4 years ago

“Absolutely love Beer52! Really enjoyed the eclectic selection of beer every month, monthly cost is about right too. Spoke to Kirsty Cleary about my subscription, very easy to talk too and exceptionally helpful. Looking forward to signing back up and enjoying a monthly beer selection on my doorstep”

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Posted 4 years ago

“Kirsty was a pleasure to deal with. She was very informative and offered some great deals.”

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Posted 4 years ago

“Very helpful response from Kirsty. Thank you.”

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Posted 4 years ago

“Great experience. Kirsty was so helpful and friendly on the phone, an asset to the company.”

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Posted 4 years ago

“Great customer support. Kirsty was really helpful in reviewing my subscription options with no pressure to stay subscribed. What is evident is that there are other subscription options to suit which is very useful. The beer selection is impressive. I wasn't a huge fan of the dark beers so switched to the light ones.”

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Posted 4 years ago

“I rang up with an enquiry about Beer 52. Got great advice from Kirsty Cleary who was really helpful and helped me out. Very friendly and not pushy. Very knowledgeable. Thank you.”

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Posted 4 years ago

“Rang up to find out why my order was late and Kirsty who I spoke to on the phone couldn’t have been more helpful, new order on the way in minutes, great service and easy too!”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews