Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas very nice to deal with on phone. Lovely product and service. Would be great to have a world lager specific package as that would tempt me back for sure in the future.”

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Posted 4 years ago

“received a gift card and bought the beer which was fantastic. Unfortunately I dont use subscription services but Douglas was very helpful in closing my account”

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Posted 4 years ago

“Douglas was very helpful. He was polite and chatty. The beer and price was good.”

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Posted 4 years ago

“Douglas did a good job - took me through the options for renewal and readily accepted my reasons for cancellation. Thanks for a great service.”

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Posted 4 years ago

“Douglas was very friendly and polite, when calling to cancel my subscription”

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Posted 4 years ago

“Great service, quick delivery, helpful staff”

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Posted 4 years ago

“Bought crate for a friend's birthday. Cancelled Subscription shortly after due to not being needed. Been told the beer was fantastic. Douglas on the call was very helpful and friendly. Thank you.”

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Posted 4 years ago

“Douglas was very helpful in talking me through the cancellation procedure. He did not try to contest my decision and informed me on the times/dates of cancellation. For that reason I decided to stop my cancellation and try another case of beer. Very informative, polite and customer centric. Thank you Doug.”

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Posted 4 years ago

“Excellent service thank you very much.”

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Posted 4 years ago

“Very helpful and polite”

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Posted 4 years ago

“Douglas was very helpful, informative and I was able to help me with what I wanted. Thanks!”

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Posted 4 years ago

“Helpful and attentive staff, who are happy to discuss through issues whilst cracking a few jokes”

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Posted 4 years ago

“Great customer service, friendly and kind.”

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Posted 4 years ago

“Douglas was extremely helpful and professional”

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Posted 4 years ago

“I chose to order because of the beer a promotion a promotion which was easy. Will probably only be a trial for me, but may suit those who want to try a wider range. It’s just a bit too pricey for me. CAVIAT: I am doing a second case to see that before cancelling. I did call earlier today to cancel my subscription after my initial case arrived (great delivery and value as on offer). I spoke with Douglas who was very friendly, obviously knowledgable and he explained my current account situation and advised me of my options and I chose to try one more case with my £10 discount (to see me over Xmas period). Definitely recommend at least a trial but uncertain as yet of value for money. However as a company and Douglas’ customer service I was really happy with the service”

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Posted 4 years ago

“My call with Beer52 was friendly, helpful and an overall satisfying experience. Douglas was great and helped me with my membership cancellation, offering me options to stay but never coming across as pushy.”

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Posted 4 years ago

“Douglas was very helpful. I actually phoned up to cancel my subscription but he told me I had £10 credit, so I ordered the next box. I will phone up and cancel next month as per agreed.”

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Posted 4 years ago

“Excellent customer service, thanks Douglas.”

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Posted 4 years ago

“Excellent customer service thanks to Douglas, a big thank you.”

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Posted 4 years ago

“Great beers and service - Helpful and personable call with Douglas!”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews