Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and helpful staff, interested in their product and providing good service. Prompt deliveries - good communication regarding delays or changes.”

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Posted 5 years ago

“Called and was very useful and helpful”

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Posted 5 years ago

“Always easy and good to talk to and the beers great, delivery always quick”

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Posted 5 years ago

“Very quick and easy. Great website with simple instructions on how to get your beers and pick the ones you like.”

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Posted 5 years ago

“A great choice of beers but what I like about this company is the no nonsense customer service. The staff are extremely helpful and put the customer first. I can't image there are many beer subscription companies better than beer 52.”

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Posted 5 years ago

“I have contacted customer service and spoken with Angus twice and he couldn’t have been more helpful. Both times I’ve come off the phone I’ve thought how great the customer service has been with Beer52 and particularly Angus who even remembered the first call I’d made a couple of weeks previous. I was having problems with online ordering and he found a solution quickly and efficiently. Thanks!”

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Posted 5 years ago

“The beer was great, great lockdown treat and the service was always good.”

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Posted 5 years ago

“Great service and lovely beer! Very helpful customer service and I would recommend the company to anyone!”

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Posted 5 years ago

“Great service of interesting beers that I enjoyed, and when I went to customer service, Angus was very quick and conversational too. Great service”

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Posted 5 years ago

“Great customer service from Angus.”

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Posted 5 years ago

“In terms of customer service they're great. Big shout out to Angus for helping me earlier.”

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Posted 5 years ago

“Just wanted to post a very big thank you to the Beer 52 team for the complimentary box which they have kindly sent through following a mix up with the original order. Very much appreciated, and really looking forward to sampling the interesting selection they have put together. The perfect tonic for these strange times, and their selections are definitely a great way to expand your beer drinking horizons from the comfort of your own couch:) Cheers!”

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Posted 5 years ago

“Beer52 is great! The attention is always awesome (I spoke to Angus last time and he was very funny and attentive). Beers are always good (my last case brought 10 craft beers), the magazine is interesting and the snack is always unexpectedly yummy (like the chilli chickpeas from last case). The delivery is on time, and I always get an SMS on the day it's coming.”

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Posted 5 years ago

“Customer service is incredibly fast, friendly and personal. Hermes are terrible which is no surprise but the issue with my order was handled very fast. Tatjana and Io were great despite me not being able to spell a two-letter name.”

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Posted 5 years ago

“Really great company, lovely and helpful staff (Angus was great) and brilliant beers x”

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Posted 5 years ago

“I got this as a surprise for my dad as we normally like to try new beers at his local. It was easy to order but the delivery took a little time to arrive, but lets face it, beer isn't an urgent delivery so I'm just happy he got it! I cancelled after two months as it was just as a token thing for him but it was very easy to speak to Angus on the call, he gave me a few options but there was no pressure to stay on. I would recommend beer52!”

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Posted 5 years ago

“Great service and great beers. I canceled because there is a local shop that I use instead, but very easy to cancel. Yes you do need to phone and hold for a bit but once through they are friendly and process it very quickly. Would definitely recommend to try out.”

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Posted 5 years ago

“Moved address and there was a mix up with changing delivery destination. As a consequence the team sent me a replacement delivery to my new address... Great service the whole time. And it means i get to enjoy their interesting variety of beer during the hot sunshine this june!”

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Posted 5 years ago

“Beer 52 have a great (and fun) beer selection to choose from and even more importantly the level of customer service that they provide is quite simply outstanding. In my experience I received fast responses to my questions, and always in a friendly and professional manner. I had one incident where the courier company broke some bottles in a box of mine and this was dealt with and replaced immediately by Beer 52 with no hassles put onto myself. A big thumbs us!”

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Posted 5 years ago

“Great speedy customer service, with great beer to try to boot. Definitely give them a try!”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,064 reviews