“I have taken receipt of a pink and grey ?coat from Berrylook today and it is absolute rubbish. I know it was not expensive, but £15 is £15. It has a small body and very long arms and made from awful creased material. I will have to pay to return this but I would like to alert other people who might be going to order this, DONT. The advert is a misrepresentation of what you will receive.”
“I bought a dress on Berry Look website, all pictures on their site looked far better than actual product, when I received my order, the product looked so much different compare to picture on site, plus very late delivery. Therefore, I have returned item back within 30 days as agreed with their customer service. However, I have very bad experience asking for refund, I have sent dozens of emails to their customer service and also attached delivery ticket to prove they have received returned item. but they are making all sorts of excuses each time, trying not to refund money back to me. This made me feeling suspicious of Berry Look on line sales. They are presenting with very beautiful pictures to hook on line buyers without customer care services at all. Therefore, I write this review
with sincere hope that no more viewers will be conned by Berry Look on line sales. Please check their customer reviews before place any orders on line.”
“I bought a dress on Berry Look website, all pictures on their site looked far better than actual product, when I received my order, the product looked so much different compare to picture on site, plus very late delivery. Therefore, I have returned item back within 30 days as agreed with their customer service. However, I have very bad experience asking for refund, I have sent dozens of emails to their customer service and also attached delivery ticket to prove they have received returned item. but they are making all sorts of excuses each time, trying not to refund money back to me. This made me feeling suspicious of Berry Look on line sales. They are presenting with very beautiful pictures to hook on line buyers without customer care services at all. Therefore, I write this review
with sincere hope that no more viewers will be conned by Berry Look on line sales. Please check their customer reviews before place any orders on line. I have attached returned proof ticket, but never received money back , I am hooked by this on line crook !!”
“This place is HORRIBLE, I PERSONALLY WISH THAT I COULD STOP PEOPLE FROM BUYING BECAUSE I TOO WAS SCAMMED, I SPENT ABOUT 90.00 AT THIS SITE AND WAS SOOO DISAPPOINTED IS UNBELIEVABLE, I FINALLY GOT MY THINGS, AFTER ABOUT A MONTH MAYBE A LIL LONGER, I WAS EMAILING THESE CROOKS ABOUT MY ORDER, THEN WHEN IT FINALLY CAME I WANTED MY MONEY BACK, 2 COATS 1 AS A GIFT AND 1 PURSE, OMG EVERYTHING WAS SO CHEAP AND UNABLE TO EVEN WEAR THE COATS, THE CLUE THAT I WASN'T GETTING MY MONEY BACK, NO RETURN LABEL, AND THE FUNNY PART I CANT EVEN GET PEOPLE ON THE STREETS TO BUY THE COATS AT CHEAPER PRICES, I TRIED TO GET MY MONEY BACK FROM BERRYLOOK THEY LITERALLY STOP RESPONDING TO ME, THIS WAS IN SEPTEMBER, SO PEOPLE PLEASE READ REVIEWS, I DIDN'T NOW I'M STUCK”
“The clothes that arrived (two dresses never arrived) were very poor quality. The fabrics were cheap and flimsy. The craftsmanship was horrible. I have exchanged ten emails trying to return the items, but I keep receiving stock replies that return shipping is expensive and I should keep them a and get a 60% discount on a future order (as if I would ever order again!?!). This company is a scam! Do not order from them.”
“I wish I read reviews before ordering from Berrylook. I ordered 3 pairs of shoes, it took over a month to arrive one pair is too small and the other two are way too big, yet are the same size. I will never order from them ever again and after reading reviews I won't bother returning or exchanging the shoes, I'll donate to charity instead. Terrible company, stay away from them.”
“What happened to my order?
I ordered some clothes last month but I haven't heard anything back. I was give a trucking number, but when I tried to use it turned out to be empty. There is no contact details either. Can I have my money back please?”
“if i could have given this company a 0 star rating i would have done. please please do not touch this company with a barge pole. nothing but a rip off company. they dont give you 5% refund off your 1st order like they advertise and if you return anything you dont get your refund unless you get paypal involded.”
“Never order from Berrylook! This is an out of country website (China) clothes and shoes are of very cheap quality. It took about a month or more to receive the merchandise. There is a 30 day return policy, there is no return address included once your merchandise arrives.The only way to contact them is via their website to get the return address. They never respond which means you missed the 30 day window and now you cannot return your items. BUYER BEWARE DO NOT BUY FROM THIS CHINA WEBSITE! If I could rate them a 0 I would they are WORTHLESS DO NOT WASTE YOUR MONEY!”
“Absolute joke of a website waited nearly 2 months for a pair of boots that looked nothing like their picture cheap plastic boots disgraceful service DO NOT USE!”
“I wish I read the reviews before I placed an order from BerryLook. I'm waiting my order and I'm trying to track my package but I was not able to.
I found the place I can file a complaint if I don't get my order.
If anyone want to file complaint go to: The China Consumers Association(CCA)-Consumers International and Federal Trade Commission www.ftc.gov/complaintor call 1-877-FTC-HELP.
Hopefully I will get my order soon.”
“This company is horrible! I placed an order in early October and now we are into middle of November. I have sent several emails regarding my 5 items that I ordered and they will not respond back. I will never order from them again, unfortunately will probably never see my items I ordered... Horrible!”
“Purchased a pair of sneakers for my wife, it took month to finally get them, they send me a size 9 inted of size 5 and i had to go to paypal to finally get my money back. Berrilook apologized and they sent me a discount coupon, which did not work! I again contacted them, berrylook asked I refresh the page which I did but coupon still did not work. This went on several times.
Again they apologize saying saying "We profusely apologize and we would like to express our deep regrets for the inconvenience that caused you, we are sorry if we have given you an impression that we're less than enthusiastic in meeting our customer's expectation" This has been going on since my purchase date in AUGUST 2019!!! This is unreal! Don't deal with this company they will likely take your money and never return it! The only reason I got money back is because I used paypal!! TERRIBLE COMPANY!”
