“Good prices
Free financing
Excellent installation.
I had two of the nicest most knowledgeable young adults install my 85 inch tv
It was installed off center previously but the bloomingdale illinois installer took the time to reposition it.
This gentleman was very nice and knowledgeable..he programed my TV and remotes and made sure I understood how to operate them.
I'm not sure of their names but they did a fantastic job today on 9/10/ 2020.
.”
“My phone & kids phones were broken, so I went online to research where I could get good deals. Came up on Best Buy. Entering the store(Best Buy Green Acres Mall) my daughter and I started looking, saw a couple females at the front, totally not welcoming response from them. We started feeling uncomfortable and weird and decided we were going to return to Jamaica ave to buy our phones. We decided to go look at laptops because my girls needed one. There we met “AL” beautiful personality, who asked how he could help. It was not his department but he took the time out to take us to “EDDIE” pleasant, patient, listen to our needs, work with our budget.We had so many ?s. He took his time to walk us step by step through the process. What we did not get he went over numerous times. Introduce us to better deals. That would save us money and gave us better service. AL & EDDIE you made our shopping experience one a customer will never forget and will always keep coming back to your store. My daughter and I thank you. We left the store with 3 iPhones, better phone service and a smile on our face of satisfaction. Please if u want a great experience go see AL & EDDIE at Best Buy (Green Acres Mall).”
“Best Buy is the worst, deceitful company. They charge renewal fees like they're some kind of resort and also charge ridiculous interest rates. Their so called excellent customer service reps are rude, hang up, pretend they can't view who hung up. Liars! Buyer beware. They remind me of Walmart stating they pay their staff well.”
“I visited my Best Buy store today in Germantown, MD. It's definitely my go-to store for one very important reason. The General Manager, Neal Patel, runs the most professional, customer service oriented, organized, with a well-trained staff of any Best Buy store I've been in, and I've been in many all over the country. The store looks great, and the staff is the best. Thanks always for a great shopping experience!”
“I went in looking for a certain refrigerator and had the nicest man help me it only took me not even a half hour and I had my order placed and paid for and it was delivered 2days later and the gentlemen that delivered it was as nice as could be i was very happy with Best Buy and I just love my new refrigerator !!!!”
“I recently had an online purchase delivery fiasco that cost me a days work and great frustration. I drove over to my local Best Buy and had an amazing problem solving experience from the manager Corey M and an appliance employee Eugenio. They not only resolved the issue but were super friendly and empathetic which meant allot after the stress and waste of time I underwent earlier in the day . Way to go guys amazing service I will be back for in person shopping but never again online . The delivery service needs to be re contracted to people who take pride in their work and are in the solutions business not the looking for problems business.”
“Best Buy is the worst ever they sold my husband a tv and told him the only thing was wrong with it was the brackets was missing but , when he had the TV set up it has a red line going thru it.”
“The quality of customer attention from the sales rep at St Pete, FL Arnold to the installers (Pedro. Angel & Jeffrey) it was a SMOOTH and EASY process WITHOUT feeling stressed or pushed to buy more. Plus, the quality of the product is also great! ...The notification services via emails and texts were also a BONUS!...
It kept my household reminded and prepared... The section that gives information on what to do BEFORE the installers was an extra special touch too and VERY helpful! ....We bought the Frigidaire suite for our kitchen. EVERYTHING works GREAT and we have NO complaints! 24" Front Tall Tub Dishwasher SKU:6272905 and Gallery 3/4 Disposer SKU:6109304 (BOTH VERY QUITE when in use!); 25.6 Cu Ft Side by side Refrigerator SKU:609871; 5.3 Cu Ft Self Cleaning Electric Range SKU:5857605; 1.6 Cu Ft. Over The Range Microwave SKU: 5857718; ....FRIGIDARE Product reviews = 5 STAR on ALL the appliances & the installers & the sales rep from St Pete, FL!”
“Ben at BestBuy in Spanish Fort Alabama did an excellent job today with a purchase I had that was damaged. Quick and easy and very professional. Thanks Ben.”
“Rose, James, and Cody were fantastic in the cell phone department in Bradley Illinois. Very helpful and patient getting a cell phone hooked up for my father. My sister and I are very grateful for their help. Thanks again.”
“We went to purchase wireless headphones. As seniors, our expertise let's say is limited. Lu helped us, explained and answered our questions W/O talking down to us. Wonderful person!”
“Love the prices at Best Buy, especially with the financing option on the store card. If I had one criticism, I wish they would not make the purchase of their dryer cord and hose kit mandatory for new dryer installation as the prices are at least double what you can get them for on other sites.”